Namecheap is an ICANN-accredited domain registrar and hosting company founded in 2000.

With over 13 million domain names currently under management, Namecheap is one of the largest registrars and top web hosting providers in the world.  

For nearly two decades, Namecheap has focused on providing unparalleled levels of service, security, and support.  

We look forward to helping you with your domain name and web hosting needs.

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2,586,347 Verified Customer Reviews

2,586,347 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2M+
(73.3%)
4 Shopper Approved - Review Star
535K+
(20.7%)
3 Shopper Approved - Review Star
151K+
(5.9%)
2 Shopper Approved - Review Star
1395
(0.1%)
1 Shopper Approved - Review Star
1196
(0%)

Customer Service
4.4
5 Shopper Approved - Review Star
3848
4 Shopper Approved - Review Star
992
3 Shopper Approved - Review Star
418
2 Shopper Approved - Review Star
144
1 Shopper Approved - Review Star
237
SHOW DETAILS

5-star reviews
2M+

5-star reviews

12 years collecting reviews

About this Company

Namecheap is an ICANN-accredited domain registrar and hosting company founded in 2000.

With over 13 million domain names currently under management, Namecheap is one of the largest registrars and top web hosting providers in the world.  

For nearly two decades, Namecheap has focused on providing unparalleled levels of service, security, and support.  

We look forward to helping you with your domain name and web hosting needs.

Filter
A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

You made this process so easy for me. Thank you!

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

straightforward and user friendly!

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

first time user. so far so good.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Good and easy system

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Great

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Beast Mode is interesting. If anyone has a need for that, I'll bring it up. Otherwise, domain purchasing doesn't come up in conversation often.

Would Recommend
5/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

The interface could be better designed for a more seamless process.

Would Recommend
5/5
Would Buy Again
3/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Na

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Namecheap is really reliable

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Super easy.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Domain generator is insane

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Quick, Simple online registration; no confusion, no glitches, and completely transparent

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

Very easy process. Quite pleased.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

The interface was easy to use, and the prices are great! Thank you!

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

great UX navigating through the forms, and links to articles explaining any tricky tech terms during the whole process

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

It's kind of early to leave feedback as I only started about 15 mins ago. But so far everything looks very promising.

Would Recommend
5/5
Would Buy Again
3/5

Company Response

Hello!

We are sorry to disturb you with the survey at the very beginning. Yet, we are actively working on improving our interface and making your Namecheap experience as pleasant as possible.

That is why any feedback from our customers is desired and helpful, since this is our opportunity to look at the purchase process from your perspective.

Thank you for your understanding at this point, and welcome to our Namecheap family! Should you need any assistance, our Live Support is happy to help 24/7 at https://support.namecheap.com/.

Best regards,

Namecheap Team


A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

This is my first time using your hosting services and I hope everything goes well. THANKS

Would Recommend
5/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

easy to use. good price

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

need cheaper hostings. 2 dollars a month okay

Would Recommend
5/5
Would Buy Again
3/5

A
Shopper Approved - Verified Customer Anonymous Customer
45 minutes ago

There are no 5 year package plan for domain + SSL + DNS + domain Email, otherwise, I will score it as 10.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi,

We'd like to let you know that we are thankful for the feedback you've shared with us! It is an opportunity for us to improve our services and we are grateful for it. 

In this case we can suggest you purchasing Shared hosting plan as they are provided with an option to create emails, free SSL certificate and domain name for the first year. Here you can find them: https://www.namecheap.com/hosting/shared/

We provide our Shared hosting plans only with "Monthly", "Yearly" and "2 Years" billing cycles. However, it is possible to renew our Web-hosting for a bigger term. You can contact our Billing/Sales department and they will help you to renew your hosting plan manually for the bigger term.

If our Live Support may be of any assistance for you, we are happy to help anytime.

Best regards,

Namecheap Team


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