Honest homebrew guys. Anytime you contact Keg Factory you are likely talking to the owners. Call us or chat with us and you are probably talking to Dylan or JP, but yea sometimes we use pseudo names to keep things interesting. You probably noticed we answer you at all hours but that is because we love this stuff. We love getting to know you guys and hear about what you brew. Call, email or chat with us anytime. We live to hear from you and see through a great experience. Dylan and I (JP) do our best job to get you the gear you need (by the weekend)! Cheers to getting to know you!
3,572 Verified Customer Reviews
3,572 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
Honest homebrew guys. Anytime you contact Keg Factory you are likely talking to the owners. Call us or chat with us and you are probably talking to Dylan or JP, but yea sometimes we use pseudo names to keep things interesting. You probably noticed we answer you at all hours but that is because we love this stuff. We love getting to know you guys and hear about what you brew. Call, email or chat with us anytime. We live to hear from you and see through a great experience. Dylan and I (JP) do our best job to get you the gear you need (by the weekend)! Cheers to getting to know you!
Virginia H.09/01/2021
Great shopping experience! Can’t wait to brew for the first time ever—hard cider with apples from our tree!
Lawrence D.09/01/2021
Easy
Terence N.09/01/2021
Great
Chris B.08/31/2021
Easy
Dennis M.08/31/2021
Great selection
Doug08/31/2021
First timer....so far, so good.
Nyle B.08/30/2021 , New York
Your company sucks! I placed an order for an IN STOCK item, received 2 of the 3 items the third item was ' on its way' but never came. Tried to reach out to customer service but took multiple days to get a response. That is when I was told....
REP: that item isn't in stock
Me: but it was when I ordered three weeks ago
REP: but it isn't now
ME: what can you do about getting me the item
REP: it will be back in stock 6-8. weeks
Me : is there an alternative item in stock
REP: doesn't reply back
Keg factory made my job harder and more stressful I will never order another item from you
steve M.08/30/2021
Quick and easy. Like it should be. Great work!
Tim M.08/30/2021
great pricing, free shipping. I'm a new customer and will be coming back.
Craig B.08/30/2021
Shopping went well. Great company.
Edward08/29/2021 , LA
Some made a charge on my acct accidentally and I was having trouble getting any d*** customer service agent help
Giovanni C.08/29/2021
Never had a damaged product and always delivered within the time range.
Laura C.08/28/2021 , CA
1/3 of the bottles ordered were broken when they arrived.
Stacy M.08/28/2021
easy
Bobby B.08/28/2021
well pleased with shopping experience
TIMOTHY T.08/27/2021 , NY
Great job!
jayson D.08/27/2021
A+++
ClaireMarie W.08/27/2021
Great service. Fast delivery. Wide range of stellar products. A+
Paul M.08/27/2021
.
James D.08/26/2021
Quick and Painless
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