www.kegfactory.com Reviews

4.7 Overall Satisfaction Rating

Based on 2,779 Ratings

5
2286 (82.3%)
4
338 (12.2%)
3
108 (3.9%)
2
25 (0.9%)
1
22 (0.8%)
2,250+ 5 stars in a row

Product Satisfaction

4.7 Average

5
(805)
4
(147)
3
(41)
2
(20)
1
(14)

Price Satisfaction

4.6 Average

5
(757)
4
(193)
3
(61)
2
(11)
1
(5)

Customer Service

4.3 Average

5
(256)
4
(48)
3
(34)
2
(6)
1
(29)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

www.kegfactory.com

About Us

Honest homebrew guys. Anytime you contact Keg Factory you are likely talking to the owners. Call us or chat with us and you are probably talking to Dylan or JP, but yea sometimes we use pseudo names to keep things interesting. You probably noticed we answer you at all hours but that is because we love this stuff. We love getting to know you guys and hear about what you brew. Call, email or chat with us anytime. We live to hear from you and see through a great experience. Dylan and I (JP) do our best job to get you the gear you need (by the weekend)! Cheers to getting to know you!

W

Wayne W.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great!
K

Kelly W.
Today , NE

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast delivery
Product Satisfaction
5/5
Price
5/5
H

Hope K.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great I just didn’t get my 5% discount for filling out the survey - and there’s no phone # to call. Great products though
S

Scott R.
1 day ago , OK

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Ordered fermzilla on 27 march and website indicated item in stock and would be received by 2 April. Status said it was being prepared for shipment until 6 April. I called twice and left voice mail with no response. I emailed twice and finally received a reply 2 or 3 days after second email. Did not receive fermentor till 9 April. I ordered this so I could brew a beer for a home brew expo/festival and had to drop out of the commitment because it took twice the time the website stated. I will take my business elsewhere as this is not the first order that was slow. I'm still waiting on a item I ordered in January with no response on it either.
Product Satisfaction
4/5
Price
4/5
CustomerService
1/5
T

Toby T.
1 day ago , OK

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products and quick delivery.
Product Satisfaction
5/5
Price
5/5
B

Brian
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great product, great service.
Product Satisfaction
5/5
Price
5/5
S

Steven B.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Hops are backordered
J

Jeff D.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Delivery was a little slow. But I understand. It's a tough time. I'll shop here some more. Thank you.
Product Satisfaction
5/5
Price
3/5
B

Bonnie M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I like the amazon check out
C

Chris K.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have good response about questions I have had and will continue to recommend to others and purchase my Kombucha supply’s from Keg Factory.
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