I have been with Doteasy for about 20+ years! (Right around the time that it was still a fledgling web-hosting provider). You could say that I was a charter member, and was here from the very beginning.
Throughout those 20 years, I remained loyal only to them for these services, having them host over a dozen of my domains! Their impeccable customer relation is what makes the difference!
Whenever I have had the need to directly contact them for any manner of inquiries, concerns, solutions, or amendments to my services, I was met with a highly personalized and attentive staff member's help, and that answer came almost immediately (I haven't had to wait for longer than 24 hours, tops, for a response to my messages). This is unprecedented service, indeed, and a highly successful business model, given that Doteasy treats each customer as if they were almost family. You're truly made to feel that you MATTER! For these reasons and more, I plan to stay with Doteasy for life!
Even though the ratings provide for up to 5 stars, I would happily give them 6, if I could!