DecksDirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 69,263 Ratings

5
57K+ (82.5%)
4
10K+ (14.8%)
3
1631 (2.4%)
2
103 (0.1%)
1
111 (0.2%)
57K+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.8 Average

5
(9,205)
4
(874)
3
(188)
2
(42)
1
(50)

Would Buy Again

4.8 Average

5
(57,593)
4
(8,581)
3
(1,500)
2
(104)
1
(123)

Recommend This Company

4.8 Average

5
(57,282)
4
(9,606)
3
(1,767)
2
(97)
1
(128)

Customer Service

4.8 Average

5
(1,659)
4
(159)
3
(42)
2
(18)
1
(29)

Product Satisfaction

4.8 Average

5
(8,530)
4
(1,421)
3
(280)
2
(60)
1
(68)

Price Satisfaction

4.5 Average

5
(6,242)
4
(2,867)
3
(1,070)
2
(128)
1
(52)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

DecksDirect.com

About Us

We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer service!
Recommend this Company
5/5
Would Buy Again
5/5
T

Todd L.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products
Recommend this Company
5/5
Would Buy Again
5/5
J

Jeannette P.
Today

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Your link to reset password kept saying expired as soon as it was sent, therefore leaving me unable to sign in!!
Recommend this Company
1/5
Would Buy Again
1/5
J

jeff C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

shipping cost a bit high....
Recommend this Company
5/5
Would Buy Again
5/5
R

Randy C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I like the website. Very easy to view all items
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pretty straight forward. Videos help.
Recommend this Company
5/5
Would Buy Again
5/5
W

william S.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Prices are high for items like this but you had the measurements I needed.
Recommend this Company
4/5
Would Buy Again
3/5
M

Mohan P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Found exactly what I was looking for. FAst and efficient. Will buy again from these folks.
Recommend this Company
5/5
Would Buy Again
5/5
J

Jeremy
1 day ago , OR

5.0
Overall Satisfaction Rating

Ordered 2 posts but only 1 arrived. I called and the customer service person was friendly and quickly resolved my problem by shipping a new one.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
4/5
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