First, I had a technical question that was a little more technical than the initial Customer Service Representative could address so I got a call back from Steve, a Technical Assistant. Steve was very helpful and answered my questions quickly and professionally.
My order was shipped very quickly - same day, in fact, and arrived in two days as promised. These screws were a perfect color match for the Trex Boards I was installing and the screws were a perfect length for the job. We installed about 100 screws in our new deck steps without any problems. Had no strips, mushrooming or other issues. I'll be back when we are ready to replace our large deck with Trex Boards. This company is great!