"The very first order I received from you of 4lb for urine granules had one top that was screwed on wrong and seal shifted. Upon opening there was no smell at all. It also did not work. I didn't no better better at time it was defective or sat on a zhf too long, until I purchased some from a hardware store(ace) and wow the difference !!!
There are no expectation dates or label code to help you keep track of what batch they came from...this I think you need to improve on in order to have satisfied customers and for your own inventory.
I did call ShaKe Away...but really got nothing back. I do believe I am owed a container 4lb to replace that.
All other orders from you have been fine.
So that is why I give high rating.
I wish you would take into consideration my information and suggestions.
I never received a second call baCk from your critter repellent people...which as frustrating. That is in past now, but it would have been business like...professional...to return my second call to you.
All and all, the products I receive now have been quite odorous and have be working very well...again why I give you such high ratings.