CertaPet.com Reviews

4.7 Overall Satisfaction Rating

Based on 8,031 Ratings

5
6445 (80.3%)
4
1164 (14.5%)
3
350 (4.4%)
2
26 (0.3%)
1
46 (0.6%)
6,000+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(908)
4
(125)
3
(29)
2
(9)
1
(9)

Customer Service

4.7 Average

5
(27)
4
(2)
3
(2)
2
(0)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

CertaPet.com

About Us

CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

Emotional Support Animal Letter support and coordination to makes lives better - that's our goal.

H

Heather B.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good. But all I did was apply online

Company Choice

A friend

K

Karen W.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was fast and easy

Company Choice

YouTube video

R

Richard C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far it is what is advertised

Company Choice

Good reviews

P

Paulakay G.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good
N

Natalie V.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

They take time to make sure you're a good candidate.

Company Choice

Good reviews on the website. Seems legit.

K

Kennedy L.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and Friendly.

Company Choice

It was recommended it me by friends and famiy.

N

Nancy G.
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Truly this is legal in Ontario Canada
The assistance I received yesterday AM was wonderful. The afternoon assistant was non-existence said he couldn't stay on the phone with me long enough!.
Nancy Gladman
Product Satisfaction
4/5

Company Choice

Didn’t want to wait to see Doctor

K

Katelynn B.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Seems clear
Product Satisfaction
5/5

Company Choice

Legitimacy

E

Emilija K.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thorough questions and assessment.
K

Katherine S.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

really nice and easy to work with

Company Choice

recommended

H

Hugo C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was great and easy!

Company Choice

I heard it is a great company!

S

Shianne W.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far this has been an easy process.
A

Angela C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and stress free

Company Choice

Referral

M

Michele C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy, convenient
C

charles F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience

Company Choice

Recommended by a friend

E

EJ H.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Certapet is amazing

Company Choice

I like that certapet was legitimate about their products they have to offer

B

Brenda D.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy

Company Choice

Easily found

L

Lizz M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So quick and easy, I feel like there has to be a catch somewhere!

Company Choice

A neighbor has used before and had a good experience.

E

Ebony F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Informative website, Quick, Easy, and a painless process! I was referred by a neighbor who has her pets certified yearly. Very satisfied!

Company Choice

Recommended to Certapet from my neighbor.

C

Candace H.
1 day ago , BC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

There's definitely a lot of Q and As available along with other information to provide comfort for purchase. I Purchased on Wednesday before a long weekend so I think I waited a little bit longer than usual but the whole time people from the team were emailing and communicating with me, so I wasn't worried. When the therapist contacted me and we reviewed my intake forms and history, she was extremely thorough and empathetic. It was such a relief to have a legitimate process where people faking mental illness to receive an ASA would be refused. Now I can keep in touch with my therapist over the next year to have a constant support system.
Product Satisfaction
5/5

Company Choice

It seem to be the only legitimate one service available in my province. I’ve seen many psychologists and they don’t want to be involved in issuing an ESA letter because too many people fake mental illness to try to get one.

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