windowdoorparts.com Reviews

About this Company

Welcome to WindowDoorParts, your premier supplier for residential hardware since 1976. A family owned company, we have maintained our philosphy of making sure the customer is happy and will make things right to assure your overwhelming satisfaction. We are here to assist you and offer support with our live technicians standing by 8:30am to 5:00pm EST Monday through Friday.

At WindowDoorParts, the quality of our products is unsurpassed. We specialize in hard-to-find parts such as patio door parts, window parts, closet door parts, mirror door parts, pocket door parts, sliding screen door parts, swining storm door parts, bathroom accessories, and custom made kick plates. Our customers can even send us pictures of their parts for our parts department to identify for them. We typically have the part in our vast warehouses and have a 24 hour ship time for all in stock orders and a 99% fill rate.

Thank you for becoming part of the WindowDoorParts family and we hope you will come back to our website in the future!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

714 Verified Customer Reviews

714 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
684
(95.8%)
4 Shopper Approved - Review Star
30
(4.2%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)


5-star reviews
500+

5-star reviews

About this Company

Welcome to WindowDoorParts, your premier supplier for residential hardware since 1976. A family owned company, we have maintained our philosphy of making sure the customer is happy and will make things right to assure your overwhelming satisfaction. We are here to assist you and offer support with our live technicians standing by 8:30am to 5:00pm EST Monday through Friday.

At WindowDoorParts, the quality of our products is unsurpassed. We specialize in hard-to-find parts such as patio door parts, window parts, closet door parts, mirror door parts, pocket door parts, sliding screen door parts, swining storm door parts, bathroom accessories, and custom made kick plates. Our customers can even send us pictures of their parts for our parts department to identify for them. We typically have the part in our vast warehouses and have a 24 hour ship time for all in stock orders and a 99% fill rate.

Thank you for becoming part of the WindowDoorParts family and we hope you will come back to our website in the future!

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T
Tyrone G.
01/13/2019

My kick plate looks good and was easy to install, I have installed others the look of this one is worth the cost.

Company Response

Thank you, Tyrone, so nice of you to comment

M
MARK A.
01/11/2019

Exactly as described Came quick! Thanks

Company Response

Thanks so much Mark, we have quite a bit of inventory.

C
chad D.
01/11/2019

went in with no problems and works issue free.

Company Response

Thanks Chad, appreciate the review. :)

C
charles C.
01/10/2019

There was a glitch in the shipping which has been corrected in five seconds over the phone. Perfect customer service.

Company Response

So nice of you to compliment our customer service, Charles, we work hard at pleasing our customers.

B
Bill R.
01/10/2019

The part came promptly and as described

Company Response

Thank you for the comment Bill, we typically ship within 24 hrs. :)

W
william S.
01/08/2019

My first order for a few channel balances took longer that I expected, but the 2nd (larger) order was very fast. In both cases, the balances fit perfectly and matched the old existing ones.

Company Response

Great to hear, William, thank you for your comment. :)

D
David B.
01/05/2019

I needed it. They had "it" !

Company Response

Yeaaaa, so glad we were able to help.

T
Thomas R.
01/04/2019

A very reasonable price on a part for our sliding door. We received the part promptly even though we ordered it on Christmas Day. Overall, excellent service in all ways!

Company Response

Excellent, thank you for your review Thomas. :)

T
Thomas M.
01/03/2019

Service was wonderful. The tried to help me find the right part. Found a part that might work. But did not work. So if anyone can find a clouset by pass doors hard wear with a inch and one half in set. Let me know. The doors are that thick.

Company Response

Thank you, Thomas, always glad we can help.

F
footer
01/02/2019

Excellent product, easy to install.

Company Response

So great to hear from you and know that you were happy. :)

C
Curtis
12/30/2018

The parts worked great and easy to install.

Company Response

Thanks for the comment, Curtis, we really appreciate it. :)

K
karen M.
12/28/2018

I was in a pinch to sell my house. With the help of Window door parts I received the parts just in time to have the walk through. Thanks doors and parts.

Company Response

How nice Karen, thanks for the review. :)

R
Ronald P.
12/28/2018

Fits perfect but I wish it would have been in white. Just a bolt in and it work perfect.

Company Response

Hi Ronald, glad it fit perfectly for you. We strive for perfection. :)

B
Bill G.
12/27/2018

fast service parts fit and were what i ordered

Company Response

Great news Bill, please return in the future and thanks for the review. :)

N
N M.
12/27/2018

Great service! Very timely!

Company Response

We typically ship within 24 hrs. Thank you for noticing. :)

J
John P.
12/25/2018

Plethora of parts promptly procured

Company Response

Thank you for such nice words John and please come back to our online store.

B
Barry H.
12/24/2018

Vreat customer service

Company Response

Our reps have been here a long time Barry so thank you for your review.

E
E G
12/22/2018

Right part first time. Fast shipping

Company Response

Thank you, EG, so glad you are happy with our service.

D
David P.
12/22/2018

The online cat was very easy to use. The part I was looking for was easy to find and was instock. Delivery time was good. Wou definitely use this site again.

Company Response

Look forward to your return, David, thanks for the nice words.

D
DAVID D.
12/20/2018

THEY HAD THE PARTS THAT I NEEDED AND GOT THEM SENT OUT QUICKLY. GREAT TO DO BUSINESS WITH.

Company Response

So nice of you to say David. We hope you will come back to our online store.

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