wildwestpoolsupplies.com Reviews

About this Company

Wild West Pool Supplies is a pool and spa supplies store dedicated to changing the way you experience pool parts for the better. We take great pride in providing fantastic customer service, and more often than not will save you some coin at the same time. Come visit us at WildWestPoolSupplies.com today!

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17,716 Verified Customer Reviews

17,716 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
14K+
(80.6%)
4 Shopper Approved - Review Star
2327
(13.1%)
3 Shopper Approved - Review Star
712
(4%)
2 Shopper Approved - Review Star
165
(0.9%)
1 Shopper Approved - Review Star
234
(1.3%)

Customer Service
4.1
5 Shopper Approved - Review Star
444
4 Shopper Approved - Review Star
70
3 Shopper Approved - Review Star
44
2 Shopper Approved - Review Star
27
1 Shopper Approved - Review Star
94
SHOW DETAILS

5-star reviews
14K+

5-star reviews

8 years collecting reviews

About this Company

Wild West Pool Supplies is a pool and spa supplies store dedicated to changing the way you experience pool parts for the better. We take great pride in providing fantastic customer service, and more often than not will save you some coin at the same time. Come visit us at WildWestPoolSupplies.com today!

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C
Shopper Approved - Verified Customer Carl
3 days ago

Awesome

Why Wild West?

Awesome service


E
Shopper Approved - Verified Customer eric E.
6 days ago

It required repeated attempts to go to check out and upon finally succeeding it seems to have added two items to my cart rather than just the one that I ordered. I don’t know what the second item was so I guess I’ll have to send it back after I receive it. I only wanted the gecko topside device. If you would like, please call me at 504-273-3004.


S
Shopper Approved - Verified Customer STEVE O.
2 weeks ago

Very easy to navigate this site awesome

Product Choice

Recommend

Why Wild West?

Recommended


J
Shopper Approved - Verified Customer John W.
2 weeks ago

removes embarassing stains from contour sheets

Product Choice

wanted to go back to oem filters

Why Wild West?

best price, reasonable shipping


M
Shopper Approved - Verified Customer michael B.
3 weeks ago , illinois

order cancelled money refunded.

Customer Service
5/5

Product Choice

i needed it

Why Wild West?

product

Sundance® Spas Jet Part Pulsator Jet Retainer Gray | 6540-343
Sundance® Spas Jet Part Pulsator Jet Retainer Gray | 6540-343
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3 weeks ago

waste of your time

you didn't have any order cancelled.

Sundance® Spas Pulsator Jet Nozzle Gray | 6540-330
Sundance® Spas Pulsator Jet Nozzle Gray | 6540-330
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3 weeks ago

waste of my time

order cancelled.

Sundance® Spas Pulsator Jet Face without Escutcheon | 6540-336
Sundance® Spas Pulsator Jet Face without Escutcheon | 6540-336
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3 weeks ago

waste of time

order cancelled


H
Shopper Approved - Verified Customer Herold V.
4 weeks ago

It was easy and fast

Product Choice

Parts replacement

Why Wild West?

Parts look Genuine online

Hayward Seal Plate | SPX2300E
Hayward Seal Plate | SPX2300E
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4 weeks ago

Genuine parts

Hayward Booster Pump Max-Flo Xl Max-Flo Ii Max-Flo Vs Seal Assembly | SPX2700SA
Hayward Booster Pump Max-Flo Xl Max-Flo Ii Max-Flo Vs Seal Assembly | SPX2700SA
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4 weeks ago

Genuine parts

Genuine parts


D
Shopper Approved - Verified Customer David A.
4 weeks ago

Great

Product Choice

Hard to find pool contactor

Why Wild West?

Good price on part


A
Shopper Approved - Verified Customer Allan J.
4 weeks ago

Excellent specifications and description for product

Product Choice

price

Why Wild West?

Efficient site


R
Shopper Approved - Verified Customer Robin T.
10/29/2023

It's was easy

Product Choice

I need it

Why Wild West?

Internet


L
Shopper Approved - Verified Customer Liz B.
10/29/2023

Easy to place orders

Product Choice

Replace for my current spa control system

Why Wild West?

Better price


L
Shopper Approved - Verified Customer Luke R.
10/25/2023 , TEXAS

Great prices and fast delivery.

Product Choice

Desperate to find product to remove stains in pool.

Why Wild West?

Best price

2# Jonas Ascorbic Acid | P6102
2# Jonas Ascorbic Acid | P6102
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10/25/2023

Hands down best pool stain remover!

I have been asking for years how to get rid of the stains in our plaster pool with no success. I heard of this product and decided to give it a try. Where has this stuff been. I works as advertised and the stains are gone. I thought for sure we were going to have to replanted our pool.I will be ordering this product again. Thank You for making our pool look new again.


R
Shopper Approved - Verified Customer roy A.
10/25/2023

Great promo@


J
Shopper Approved - Verified Customer John S.
10/21/2023 , Co

Good

Customer Service
5/5

Product Choice

Needed

Why Wild West?

Only one I found

Hayward Pump Housing W/ External Thread | SPX1580AAT
Hayward Pump Housing W/ External Thread | SPX1580AAT
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10/21/2023

Right part , fast delivery


J
Shopper Approved - Verified Customer JOHN R.
10/18/2023 , SC

Easy, I'd buy here again

Product Choice

Found what I needed at a good [rice

Why Wild West?

Google search

Waterway Plastics Foam - 8.125"X 3.125"X .875" Ingrnd Vnl/Lnr | 865-0100
Waterway Plastics Foam - 8.125"X 3.125"X .875" Ingrnd Vnl/Lnr | 865-0100
Read more reviews about this product

10/18/2023

Needed new floatation for skimmer flaps


J
Shopper Approved - Verified Customer Jason K.
10/17/2023

Easy to navigate and quick check out.

Product Choice

These were the replacement parts

Why Wild West?

I contacted them to help me figure out which parts I needed, and they were very fast and helpful.


T
Shopper Approved - Verified Customer TANIA R.
10/13/2023 , NJ

Easy to navigate and delivery was quick

Hayward TigerShark Wheel Tube Bearing | RCX26005
Hayward TigerShark Wheel Tube Bearing | RCX26005
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10/13/2023

easy website and quick delivery

Hayward TigerShark Side Cover, Gray | RCX97201
Hayward TigerShark Side Cover, Gray | RCX97201
Read more reviews about this product

10/13/2023

Easy website and quick delivery


T
Shopper Approved - Verified Customer Tamara D.
10/13/2023

Easy to use site, but I didn’t like that on the end you tacked on an extra dollar 95 for shipping protection. That should be included in the price of the shipping if you use any normal shipper, like USPS, UPS, or FedEx. Felt a little sneaky to me. But afraid not to get it for fear he would never send it and then say you did. So does not instill confidence in your site.

Product Choice

Needed it because mine is broken

Why Wild West?

Random web search


C
Shopper Approved - Verified Customer Charles
10/12/2023 , Virginia

The item that they shipped was not Jacuzzi. WildWest claims their supplier shipped the Carvin equivalent, but even that part had no markings - and a search for Carvin on the internet from numerous sources shows the Carvin cover with the name embossed on top. The item sent has no markings on the top and a model number on a paper sticker on the bottom - with no name brand markings. Is it Carvin? Who knows, but it fits slightly differently from the Jacuzzi and certainly isn't what was advertised.

Customer Service
1/5

Why Wild West?

I chose WW because they had the part I wanted. Little did I know that they would ship something else and then give me a hard time in returning it.

Product Choice

I chose this cover because it matches my other cover.

Jacuzzi® Cover | 43-3051-01-RWHT
Jacuzzi® Cover | 43-3051-01-RWHT
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10/12/2023

Sent a different item, then didn't want to refund. A must read review.

The item that they shipped was not Jacuzzi. WildWest claims their supplier shipped the Carvin equivalent, but even that part had no markings - and a search for Carvin on the internet from numerous sources shows the Carvin cover with the name embossed on top. The item sent has no markings on the top and a model number on a paper sticker on the bottom - with no name brand markings. Is it Carvin? Who knows, but it fits slightly differently from the Jacuzzi and certainly isn't what was advertised. To add insult to injury, they are magnanimously offered a refund without reimbursing shipping both ways - so it would net me virtually nothing. After I drafted this review and after multiple emails, they finally sent a shipping label and, after several emails after they received the items back, said it was refunded – but it wasn’t. I had to threaten to open a case with Paypal before they actually refunded the full amount – and never responded to my emails. Since then, they’ve changed the description on the website to include Carvin – but the photo now shows a branded Carvin cover – still not what they sent. I have a screenshot of the original advertisement. I’d like to note that I sent them the draft review and asked them if anything I said was incorrect. Since they never responded, I must assume that they agreed with my review. I added the portion about the trials and tribulations about the refund after they saw the draft. I certainly will never purchase anything from this company in the future.


N
Shopper Approved - Verified Customer Nicholas A.
10/10/2023

Easy and efficient so far....waiting to see how expediting will be.


A
Shopper Approved - Verified Customer Anna W.
10/07/2023

Easy to I navigate thru checkout

Product Choice

Mine was faulty.

Why Wild West?

Carried the part i needed.


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