1,831 Verified Customer Reviews
1,831 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
6 days ago , NC
I have purchased from Whataportrait several times over the years. Their work is excellent, the prices are reasonable, and customer service is first class. I recommend them highly.
1 week ago , UT
Everything is great. I love the Art & highly recommended your Artists. I'll be doing business with you again.
4 weeks ago , CA
Great customer experience getting a painting here. The pricing is very competitive and the cheapest I could find, they have great options, and are responsive when you have questions. I'll be coming back here if I need to buy a painting again!
08/23/2023 , IA
They cut the excess paper around my drawing to much and very cricked but other then that it was perfect
08/23/2023 , FL
THE PORTRAIT OF BUDDY AND BLAISE WERE GREAT. WE WENT THROUGH A LOT OF PROOFS BUT THE FINAL PRODUCT WAS GREAT. THANK YOU SO MUCH.
08/16/2023 , WA
This was a personal commission featuring my mother and her two sons circa 1953. It was beautifully executed by David Lin and was delivered in world record time. My next commission (currently in progress) is of my father when he enlisted for the Second War War in 1941. The two paintings will hang side by side. I would recommend Whataportrait to anyone!
08/14/2023
Very pleased. Thank you!
07/09/2023 , WI
My friend liked it.
07/05/2023 , CO
I was extremely satisfied with the overall customer experience. Our dog oil portrait had to have an adjustment made. The correction was immediately resolved and was sent to us for review. Once we approved the correction the painting was sent and received. I wish all companies operated in this manner.
06/27/2023 , TX
Great artwork! I would definitely recommend this company!
06/23/2023 , VA
Very happy with the results. I found your company very accommodating. Would use again.
Company Response
We sincerely appreciate you sparing your valuable time to provide such glowing feedback! Your comments have genuinely delighted us and knowing we've surpassed your expectations is a wonderful reward in itself. Your confidence in our capabilities is greatly valued, and we eagerly anticipate the opportunity to collaborate with you once more in the future.
06/05/2023
The artistry and finished product were beautiful. The customer service and all communication was very very pushy. I don't appreciate receiving multiple texts and emails daily. I'm a busy homeschooling mother. And one way I manage my time is limiting my time online. I will answer when I have time! Ditto for the requests for a review.
Company Response
Thank you for taking the time to leave a review and for your kind words regarding the artistry and finished product. We are delighted to hear that you were satisfied with the end result.
We would also like to apologize for the frequency of our communications. It's important for us to keep our customers updated, but we understand that the volume of texts and emails may have been overwhelming for you. Your feedback is invaluable and will help us improve our communication strategy.
We appreciate your understanding and patience as a busy homeschooling mother. We assure you that we will take your comments into account and strive to provide a less intrusive customer service experience in the future.
Thank you again for your feedback. We hope to serve you again, and promise a more tailored communication approach next time.
06/04/2023 , LA
I contacted What A Portrait last minute in hopes of having a portrait made in time for my 1st year wedding anniversary. They explain that it usually takes up to 3-4 weeks for a portrait to be made and shipped at your door. They went out of their way to get the portrait made and at my door in less than 3 weeks!!!
Company Response
We're deeply grateful for your glowing review! It fills us with joy knowing we were successful in delivering the portrait in time for your inaugural wedding anniversary. We recognize the significance of such special milestones, and our commitment is always to surpass our client's expectations. We're elated that we were able to create a pleasing result for you. Your backing is invaluable to us, and we look forward to consistently outdoing ourselves in meeting your expectations.
06/01/2023 , MO
Very happy with the portrait and customer service. Gave it to my daughter as a surprise. She loved it. Would definitely purchase again.
Company Response
Thank you so much for your delightful review. We're thrilled to hear that both the portrait and our customer service met your expectations. It's wonderful to know that your daughter loved the surprise gift.
Your feedback is very much appreciated and serves as a great motivation for our team to continue delivering high-quality work and service. We eagerly look forward to the opportunity of serving you again in the future.
05/23/2023
Very happy with the service and the portrait, and frame was perfect. Delivery was sooner than expected and was packaged very securely.
Kept me updated by email and/or texts which was very helpful.
Company Response
We appreciate your upbeat review! It's delightful to know that you're pleased with our services. Your feedback affirms that we are headed in the right direction. The experience of working with you was a joy, and we eagerly anticipate interacting with you again in the future.
05/22/2023 , NSW
I had a great experience with Whataportrait.
I was impressed by the prompt replies to all my questions prior to going ahead with the job. Everything was explained easily. I found the whole process to be efficient. We were very impressed with the finished product, so life like and the attention to detail in the portrait was extensive. I have already recommended whataportrait to my friend and will continue to recommend you without a doubt. Thanks again
Company Response
We're deeply grateful for your effort in sharing your fantastic experience with us. It's exhilarating to know that the final output went beyond what you anticipated. Your endorsement is incredibly meaningful to us, and we highly value your backing. We look forward to the opportunity of partnering with you once more in the future.
05/21/2023 , NJ
This was a gift for my first wedding anniversary for my husband. I couldn't believe how much the sketch looked like us and either could he. We were so impressed, I will definitely be ordering another picture of us in the future!
Company Response
We appreciate you sparing time to provide us with your feedback. It's wonderful to hear that both you and your husband were delighted with the sketch and that it served as an ideal gift for your inaugural wedding anniversary. Your satisfaction is extremely rewarding for us. We're privileged to have contributed to this memorable occasion and are excited about the possibility of collaborating with you again in the future.
04/20/2023 , WA
I have now used Whataportrait on eleven occasions. The service from the consultants is always obliging and courteous. Mostly the artists create artwork for me that are used as book covers. These range from recreating a 19th century building which has been demolished long ago, to head and shoulders portraits of major characters. Sometime I ask for creative and interpretive work. This includes putting the heads of characters on bodies that depict aspects of their characters. The artwork has always been impressively executed. Since Whataportrait switched to Toll from Fedex the delivery times have been outstanding. I could not recommend this organisation and their artists more highly!
Company Response
Thank you for taking the time to leave a review about us. Your appreciation is truly motivating and we could not be more excited, this means a lot to us. We are elated that we could meet your expectations continuously eleven times and would love to work more with you. We are really grateful for your trust in us and appreciate your recommendation about us with others.
Carol04/19/2023 , ON
An exceptional artist was chosen to sketch a portrait of our dog and cat. The artwork was completed in good time and delivered quickly. This is the second time I have commissioned artwork from them.
Company Response
Thank you so much for taking the time to share your positive experience and write a review about the portrait of your dog and cat that we created for you. We are thrilled to hear that you found the artist's work exceptional and that the artwork was completed in a timely manner and delivered promptly.
It is truly an honor to have been chosen for a second time to create artwork for you. We greatly appreciate your continued trust and support in our services.
If you have any further feedback or if there's anything else we can assist you with in the future, please do not hesitate to let us know. We are committed to providing exceptional artwork and ensuring our customers' satisfaction.
Once again, thank you for your kind words and for choosing us to bring your beloved pets to life on canvas. We look forward to serving you again in the future.
Best regards,
Team Whataportrait.com
03/19/2023
The artwork quality was outstanding. THANK YOU ... This is my 3rd order ... Please give Vasutha a raise. He was outstanding. More orders to come!
Company Response
Thank you so much for taking the time to write such a wonderful review about our artwork online. We are thrilled to hear that you found the quality to be outstanding. Your appreciation means a lot to us and serves as a great encouragement to our team.
We are also delighted to hear that this is your third order with us. Your continued trust and support are truly appreciated. We will definitely take your suggestion into consideration and recognize Vasutha for her outstanding performance.
We are honored to have you as a valued customer, and we look forward to fulfilling more orders for you in the future. If you have any further feedback or requests, please don't hesitate to reach out to us. Thank you once again!
Best regards,
Team Whataportrait.com
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