watchrepairny.com Reviews

About this Company

Family owned watchmaking store in Mid-town New York City, in business since 1978 we are equipped with the latest tools to properly handle Swiss Watches.

As a proud member of the National Association of Watch & Clock Collectors and certified by Swatch Group to repair brands including Omega, Longines, Rado and Tissot. Our qualifications allow us to perform simple procedures including replacing a battery in a watch, watch band replacement as well as more complicated procedures like repairing a Rolex watch, pocket watch restoration, Breitling watch repair, and replacement of any faulty or worn-out watch parts.

Our mission is to return old unwanted watches back to life and put them back on the market to uphold the watchmaking tradition. From 1900's military watches to modern Rolex, Omega, Ebel and many other fine Swiss Brands our stock always changes so be sure to check back often.

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185 Verified Customer Reviews

185 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
150
(81.1%)
4 Shopper Approved - Review Star
28
(15.1%)
3 Shopper Approved - Review Star
7
(3.8%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Delivery Time
4.7
5 Shopper Approved - Review Star
69
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.7
5 Shopper Approved - Review Star
70
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Customer Service
4.5
5 Shopper Approved - Review Star
7
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.0
5 Shopper Approved - Review Star
39
4 Shopper Approved - Review Star
22
3 Shopper Approved - Review Star
17
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
4
SHOW DETAILS

5 years collecting reviews

About this Company

Family owned watchmaking store in Mid-town New York City, in business since 1978 we are equipped with the latest tools to properly handle Swiss Watches.

As a proud member of the National Association of Watch & Clock Collectors and certified by Swatch Group to repair brands including Omega, Longines, Rado and Tissot. Our qualifications allow us to perform simple procedures including replacing a battery in a watch, watch band replacement as well as more complicated procedures like repairing a Rolex watch, pocket watch restoration, Breitling watch repair, and replacement of any faulty or worn-out watch parts.

Our mission is to return old unwanted watches back to life and put them back on the market to uphold the watchmaking tradition. From 1900's military watches to modern Rolex, Omega, Ebel and many other fine Swiss Brands our stock always changes so be sure to check back often.

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M
Shopper Approved - Verified Customer Michael H.
06/26/2020 , California

My need was for a crystal for a ladies Cartier Must de tank watch. This item, though carried by you, did not appear in your order page. After email exchanges with you, it was confirmed that you had the part and would send the right part even though I was instructed to order the wrong part.

True to your statement, the right part was delivered to my watchmaker. However, because the invoice was incorrectly labeled, my watchmaker got confused and requested me to accept the risk for opening the incorrectly labeled and sealed package.

You stated that you haven't the time to update your website to correct this. But cmon, there are lots of people who are able to do that quite easily.

Michael

Product Satisfaction
5/5
Price
3/5
Customer Service
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Peggy H.
06/15/2020 , Ontario

If this actually gets delivered then I am delighted, too soon to tell.


J
Shopper Approved - Verified Customer Jay
06/09/2020 , Alberta

Great humans involved. Thanks for your help!

Product Satisfaction
5/5
Price
4/5
Delivery
4/5

T
Shopper Approved - Verified Customer Tim P.
05/30/2020 , Florida

I'm glad that I found you guys to save $70 off the regular price of the watchband I needed. Thanks again

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer D.
05/12/2020 , New York

The item I bought was beautiful and the delivery was quick. Offered tracking for the item all the way.

Great job! I highly recommend!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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