watchrepairny.com Reviews

4.8 Overall Satisfaction Rating

Based on 178 Ratings

5
144 (80.9%)
4
27 (15.2%)
3
7 (3.9%)
2
0 (0%)
1
0 (0%)
100+ 5 stars in a row

Delivery Time

4.7 Average

5
(66)
4
(14)
3
(2)
2
(1)
1
(0)

Product Satisfaction

4.7 Average

5
(66)
4
(10)
3
(5)
2
(2)
1
(0)

Customer Service

4.5 Average

5
(6)
4
(3)
3
(1)
2
(0)
1
(0)

Price Satisfaction

4 Average

5
(37)
4
(21)
3
(16)
2
(5)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

watchrepairny.com

About Us

Family owned watchmaking store in Mid-town New York City, in business since 1978 we are equipped with the latest tools to properly handle Swiss Watches.

As a proud member of the National Association of Watch & Clock Collectors and certified by Swatch Group to repair brands including Omega, Longines, Rado and Tissot. Our qualifications allow us to perform simple procedures including replacing a battery in a watch, watch band replacement as well as more complicated procedures like repairing a Rolex watch, pocket watch restoration, Breitling watch repair, and replacement of any faulty or worn-out watch parts.

Our mission is to return old unwanted watches back to life and put them back on the market to uphold the watchmaking tradition. From 1900's military watches to modern Rolex, Omega, Ebel and many other fine Swiss Brands our stock always changes so be sure to check back often.

M

Michael H.
06/26/2020 , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My need was for a crystal for a ladies Cartier Must de tank watch. This item, though carried by you, did not appear in your order page. After email exchanges with you, it was confirmed that you had the part and would send the right part even though I was instructed to order the wrong part.

True to your statement, the right part was delivered to my watchmaker. However, because the invoice was incorrectly labeled, my watchmaker got confused and requested me to accept the risk for opening the incorrectly labeled and sealed package.

You stated that you haven't the time to update your website to correct this. But cmon, there are lots of people who are able to do that quite easily.

Michael
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
Delivery
5/5
P

Peggy H.
06/15/2020 , Ontario

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

If this actually gets delivered then I am delighted, too soon to tell.
J

Jay
06/09/2020 , Alberta

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great humans involved. Thanks for your help!
Product Satisfaction
5/5
Price
4/5
Delivery
4/5
T

Tim P.
05/30/2020 , Florida

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I'm glad that I found you guys to save $70 off the regular price of the watchband I needed. Thanks again
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
D

D.
05/12/2020 , New York

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The item I bought was beautiful and the delivery was quick. Offered tracking for the item all the way.

Great job! I highly recommend!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
G

Gail W.
04/04/2020 , Georgia

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

High quality band, fit perfectly, it was pretty spendy though.
Product Satisfaction
5/5
Price
3/5
Delivery
4/5
B

bob C.
03/16/2020 , -

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

thanks
Product Satisfaction
4/5
Price
1/5
Delivery
5/5
K

Kerry G.
03/09/2020 , Auckland

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The price of the strap is outrageous by any measure, a $20 item at best
Product Satisfaction
5/5
Price
1/5
Delivery
5/5
R

rodney M.
03/09/2020 , Virginia

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I had to send the product back-- It was the wrong size for my Formular 1 watch-- please refund my CC please!
Product Satisfaction
3/5
Price
2/5
Delivery
5/5
K

KeithL L.
02/03/2020 , Florida

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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