watchdirect.com.au Reviews

4.8 Overall Satisfaction Rating

Based on 3,818 Ratings

5
3044 (79.7%)
4
643 (16.8%)
3
108 (2.8%)
2
12 (0.3%)
1
11 (0.3%)
3,000+ 5 stars in a row

Customer Service

4.7 Average

5
(245)
4
(33)
3
(14)
2
(4)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

watchdirect.com.au

About Us

Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices.

With over 30,000 happy customers served over ten years, Watch Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift.

We offer our customers an incredible range of watches, stocking hundreds of watches from more than 40 brands. From your everyday watches to our premium choices, such as Tag Heuer, Raymond Weil and Victorinox, all our watches are authentic and brand new.

We’re authorised stockists of quality watch brands, so when you purchase with us, you can be confident that you’re getting the real deal.

We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.

An Australian retailer, born from a genuine love for watches

Ten years ago, we saw a demand in the Australian watch market. We knew that watch-lovers needed a greater range of online offerings, and at better prices.

We created Watch Direct so that customers just like ourselves could find a large selection of quality watches at competitive prices, from the convenience of their own homes.

We now offer an extensive range of well-curated pieces, from men’s and women’s watches, to our latest statement jewellery collection, like diamond earrings, rings and bracelets.

We’ve never lost that original passion for watches. It’s what keeps us ticking along every day.

Taking the stress out of buying

We know that when you invest in a watch, it might be anything from a watch you wear all the time, to a special occasion watch. Whatever the case, you want to make sure you're buying a watch that will last.

That’s why we offer an additional one-year warranty on top of the standard manufacturer’s warranty. That applies to all our watches, with no exceptions!

We’re also proud to offer comprehensive after-sale Customer Service. That means you can get support in maintaining your watch and keeping it in its best condition.

You can also return your purchase easily within 30-days, no questions asked. This means you don’t have to stress about whether your chosen watch will suit your style. If it doesn’t, you can simply send it back! Check out the full details in our Returns Policy.

Our commitment to you is our top customer service

We’re fast and reliable. You get same-day, free shipping on any watch purchase within Australia.

We take care to ensure that all our watches are well-packed, so when you order with us, you can be assured that your purchase will get to you safely.

If you do have any product or order issues, we’re here to help. You can reach us easily through our Customer Support Service phone or email.  

R

Roy T.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
M

Michael R.
2 weeks ago , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and excellent service.
J

John B.
2 weeks ago , Qld

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent value. Well presented site.
M

Mike B.
2 weeks ago , Vic

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to process and questions answered promptly . Thank you.
CustomerService
5/5
S

Shane
2 weeks ago , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Shopping experience is great, fairly good selection....
J

Jen
2 weeks ago , NT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to view and purchase
Jen has reviewed 1 product. Click to view Click to hide

Timex Stainless Steel Expansion Band T2H371 - Womens Watch

View this product

Happy customer

Good value for a watch that is both stylish and practical

T

Tim D.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was an easy on line shopping experience. The postage was quick & efficient.
D

David P.
2 weeks ago , Vic

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use website, clear and user friendly interface etc. Check out was quick and to the point. Also received item quite quickly with email notifications in the process.
A

Anthony V.
2 weeks ago , Qld

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always a pleasure to buy from watchdirect.
Anthony V. has reviewed 1 product. Click to view Click to hide

Seiko 5 Sports Green Men's Watch - SRPD77K1

View this product

Beautiful watch, fast delivery.

K

Kelly S.
2 weeks ago , Qld

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Too easy!
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