wakemakers.com Reviews

4.8 Overall Satisfaction Rating

Based on 44,926 Ratings

5
38K+ (84.6%)
4
5772 (12.8%)
3
1006 (2.2%)
2
57 (0.1%)
1
66 (0.1%)
38K+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(3,003)
4
(464)
3
(87)
2
(24)
1
(38)

Delivery Time

4.8 Average

5
(3,042)
4
(391)
3
(110)
2
(21)
1
(52)

Customer Service

4.6 Average

5
(487)
4
(55)
3
(19)
2
(12)
1
(23)

Price Satisfaction

4.5 Average

5
(2,302)
4
(986)
3
(279)
2
(32)
1
(17)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

wakemakers.com

A

Anonymous Customer
2 weeks ago Featured Review Bade

1.0
Overall Satisfaction Rating

Order replacement bags for factory locker bags. Took 4 weeks to receive. Port side leaked from the beginning. Took over 10 weeks to receive replacement. Factory bags are better quality. Had to do it again I would use lead ballast and retain factory bags.
Product Satisfaction
1/5
Price
1/5
CustomerService
3/5
Delivery
1/5

Public Comment

Dear Customer-

First of all, I want to thank you for taking the time to provide your feedback. That is the only way we will know if we're living up the standard we expect for ourselves.

Next, I want to apologize for the experience you had with your order, that is ABSOLUTELY not how we want this to work for our customers. I understand that what's done is done, but please know that we will standard behind your WakeMAKERS Ballast Bags with the longest warranty in the industry, and are here to make sure you're happy with your wave.

If there's anything else we can do to remove the black eye we earned, please do not hesitate to reach out.

Thanks,

Jason
Customer Advocate
support@wakemakers.com
(888) 338-6085
J

JW A.
06/17/2020 , AZ Featured Review Bade

5.0
Overall Satisfaction Rating

Despite, great product selection and helpful people, I will never buy from WakeMakers again due to your return policy. You're return policy is simply too expensive and inconvenient.
Product Satisfaction
3/5
Price
4/5
CustomerService
5/5
Delivery
4/5
J

Joe R.
01/17/2020 , GA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

WakeMAKERS is the best place to upgrade you boat ballast system.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
C

Chris
01/17/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Parts in stock, great response from the online support
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
J

Joe Z.
01/15/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Wakemakers made it easy to find the correct fittings to complete my ballast system install.
R

Robert A.
01/14/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

They made sure I got what I needed.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
S

Simon T.
01/13/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fantastic response time and great advice
T

Tim R.
01/11/2020 , SA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent service and advice. Great products and probably the best company I've use internationally (I'm in Australia) in regards to replying to emails and shipping orders.
Product Satisfaction
5/5
Price
3/5
Delivery
5/5
M

Michael M.
01/09/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

As always it was good. I like reading about product and seeing it used in a video.
S

skylar
12/15/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate, good write up on products, Competitive prices.
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