vivipins.com Reviews

Great communication and quality service to the final product.

Both of the two orders over the last two years have had various problems with them - one came late due to a change in pin type which customer service recommended, but didn't inform me of the added lead time for the different designs, meaning it missed the event. This last year the pins came without any sort of pins back! I accidentally ordered this apparently (as it was listed in the order) but I'm just very confused why that's even an option. The pins have always been good quality for a good price but I think their customer service could use another round of checking before things going into production

Ordering was easy and we were very pleased with the resulting pins.

This was my very FIRST pin order in general and I didn't know what I didn't know. For example, I wasn't specific about where the pin should attach to the design so that it hangs a certain way. Vivipins doesn't offer any support to new pin buyers. I ultimately ended up with a box of pins that didn't meet my needs.

I ordered some pins for our annual share release party, which turned out great! It was easy to order and the arrived quickly!

We have had several pins made for our store and each time, making them with Vivipins has been incredibly easy. I love that they modify the pin design you send with their design team and you are able to modify colors or whatnot before the pin is finally submitted for manufacturing. Also, the price for the backstage is the most competitive price I have found anywhere. the customer service is also excellent.

The team was very communicative and did all I asked.

The golf ball markers came out great! The staff was so easy to work with and made adjustments that made the final product perfect!

I really appreciate all of the individuals that have worked closely with our company to make great quality pins. I really enjoy the price as well as the overall service from beginning to end. After finding this website for our pin products, I don't plan on going with anyone else. We have already submitted and received two order from you all and they are nothing short of beautiful craftsmanship. Thank you!!

Great quality, quick delivery, great service.

This was my second order and good not be happier with service and product.

My golf league needed some coins to use as giveaways. Vivipins got us something nice and custom, quickly for a good price.

Firstly - I was very nervous about doing this. I felt that I needed a graphic designer. I was a large investment for me, and I wasn't sure it was going to pay off. I did a lot of research on companies making pins. Your website is what helped me feel comfortable. It was well designed and easy to understand.

I like all of the options and customization. I also like that you can make smaller batches.

I found the process of working with the design team both awesome and frustrating. I got emails in the middle of the night about about the design and changes really added a lot of time, there was also a kind of push from the designers to get it approved quickly.

My first batch of pins the quality was wonderful. My second batch of pins 2" was actually not as good. many of the pin backs were bent. It hasn't been a problem rebending them, but it also meant that the rubber stoppers were bent too.

I would also like to find a way to order some of the designs as magnet closures and some as pins, or different kinds of pin backs.

Fantastic experience and phenomenal quality pins

Great product!!! Great service!! Great value!! Great people!! Worked with Alicia & she is the absolute best!! If (When) we need another order, I will definitely be back!! Highly recommend!!!! They are the very best!!!