vivipins.com Reviews
416 Verified Customer Reviews
416 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
1 week ago , CA
Amazing experience! Stellar customer service and fast shipping.
1 week ago , CA
I have used Vivipins for a few orders for my school and both times Alicia was very helpful with regard to the design we were looking for. I appreciate her customer service and creativity.
1 week ago , PA
Professional, great product.
1 week ago , AL
Easy to work with. Beautiful product (pin).
1 week ago , NC
Great service. Better product.
2 weeks ago , TX
I sent in a general design for a lapel pin and vivipins did an amazing job! The service was great and turnaround was fast.
3 weeks ago , Reykjavík
The pin is two heavy to have only backing attachment to hold it up. The pins would have pin perfect with two clutches instead of one. Over all quality of the manufactured pin is great.
04/25/2023 , GA
Purchased an order of 250 pins here and customers were very happy with them. Website was very easy to use, and the pins arrived on time. I'll be back.
04/25/2023 , TX
Easy experience and great product
04/25/2023 , MD
This is the second year I ordered pins for my daughter's jump rope team. The girls trade the pins with other teams when we attend Junior Olympics in July. Both years I have received excellent assistance with designing the pin. I'm always happy with how fast the communication is, how fast the production starts and how quickly I receive the pins. You guys are the best. We plan to continue to use you for our pin needs!
04/16/2023
Prices were very affordable and I was able to balance my order for my most affordable price!
04/16/2023
Such an awesome company. When there was a mistake made on my pins, I was immediately sent a new order with the error fixed, no questions asked.
Will continue to buy from! Love my enamel pins from Vivipins, and so do my customers!
04/13/2023 , OH
After the initial contact, they went above and beyond to make sure that the "proof" drawings were exactly what I wanted. They also double checked to make sure of the correct metals and everything and then they sent me a price that was way below what the website offered.
The turn around timing was also very good. It took a couple of revisions before I had what I wanted.
After I got the product it was very nice and was exactly what I wanted. I could not have asked for a better experience. Very well done!!
04/05/2023 , NY
Smooth Communication & Good Quality Pins.
04/04/2023 , MA
Ordering through vivipins.com was an easy and smooth process. The website interface was user-friendly, the follow-up process of checking and asking for changes for the design proofs was convenient, and our representative/proof designer was really expedient and kind. We've really enjoyed the quality of our pins and will re-order through vivipins.com for more of the same pin and additional other designs.
04/04/2023 , TX
Great customer service and very helpful with design options and choices!
04/03/2023 , ...
I wanted pins made so I came to you, I asked for 2 pin clutches so they wouldnt spin and your designer assured me they wouldn't. They did. So I made new better ones with 2 clutches that I am very satisfied with :D
03/29/2023 , TX
I ordered lapel pins and they arrived quickly and were absolutely beautiful! I am on another project and will likely order new lapel pins again. Terrific product and service.
03/26/2023 , QC
We have made several pins with Vivipins, generally the quality is good, but we regularly had problems. Sometimes the delays were much longer than expected, and several times we received pins with problems (wrong color, logo engraved upside down, ink that does not hold). However, we were always able to discuss it and find solutions with customer service. It is however a little disappointing not to be able to be 100% sure with each order that everything will go well and that the products will be received on time, we hope that Vivipins can improve on these points.
03/22/2023 , CA
Alicia took my vision and made it into a pin. She was very helpful and prompt with my needs
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