vividseats.com Reviews

4.5 Overall Satisfaction Rating

Based on 882,897 Ratings

5
590K+ (66.9%)
4
204K+ (23.2%)
3
62K+ (7.1%)
2
12K+ (1.5%)
1
12K+ (1.4%)
590K+ 5 stars in a row

Customer Service

4.2 Average

5
(1,536)
4
(537)
3
(226)
2
(105)
1
(206)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

vividseats.com

A

Anne
Today , NJ

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I purchased tickets for Jerry Seinfeld show on March 13, 2020 at the Beacon Theater in New York. When is the new reschedule date? I haven't heard anything from you. I am still holding the tickets do I get a refund or is there a reschedule date? Please advise thank you so much Anne Quinn
CustomerService
3/5
R

Rick
1 day ago , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I use Vivid Seats for most events, great every time
CustomerService
5/5
K

Karen
1 day ago , PA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

It was good
CustomerService
4/5
J

Jeffrey
2 days ago , UT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fine
CustomerService
5/5
A

Alfred
4 days ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Appreciate the service.
CustomerService
5/5
D

Diana
4 days ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No complains.
CustomerService
5/5
A

Aaron
1 week ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good experience
CustomerService
5/5
L

Lisa
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No issues
CustomerService
5/5
V

VALERIE
1 week ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank
CustomerService
5/5
R

Robert
1 week ago , UT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No problems.
CustomerService
5/5
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