vividseats.com Reviews

4.5 Overall Satisfaction Rating

Based on 881,447 Ratings

5
590K+ (67%)
4
204K+ (23.2%)
3
62K+ (7.1%)
2
12K+ (1.4%)
1
11K+ (1.3%)
590K+ 5 stars in a row

Customer Service

3.9 Average

5
(212)
4
(60)
3
(34)
2
(22)
1
(51)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

vividseats.com

E

Earl
Today , KY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No comment
M

Maria
Today , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good
R

Randy
Today , IA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

B
R

Robert
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Can't wait!!!!
N

Norine
Today , WI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ease of use. I misplaced our tickets, but have been in communication with vividseats.com to resolve the issue. After several return emails, we did find the original tickets sent out last fall. Now we are waiting to hear additional information for a postponement date.

Vivid customer service was excellent and patient with us to try and resolve tickets we did not locate on this email. Our thanks to everyone involved. Great service during Covid 19.
D

Danielle
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
B

Brandon
Today , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always happy with this sight,Always satisfied with my order.
E

Elizabeth
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was great
B

Ben
Today , KY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I like vivid seats
D

Douglas
Today , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The experience in ordering the tickets was just fine. I did receive the tickets on time. I am not sure what the process is for getting a refund. The game we were scheduled to see has been postponed indefinitely.
A

Albert
Today , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick but not easy for one that doesn't have computer skills. My profession is not on a keyboard so keep it more simple.
J

Jonathan
Today , UT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was ok. But the show got postponed.
M

Michael
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Discount offer was great!
C

Cheryl
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

quick and easy
M

Maritza
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate.
M

Madeline
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was very great service I will use again
S

Serge
Today , QC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to perform operation
G

Gail
Today , SC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Placing my order was excellent. I had no difficulty; all went smoothly. Your website was awesome
S

Steve
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I really like the cancellation provision for Vividseats.
T

Timothy
Today , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was an overall good experience.
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