"Anne is very knoledgable and helpfull"

"We had major hardware issue on one our mission critical server ( Main domain comntroller). After troubleshooting with Dell, we were referred to Ciera Wallace for obtaining a quote for the required parts. She was beyond helpful and very knowlegable. She followed up with us on every steps of the way to make sure everything is going smoothly. She involved herTech support to assist us after recieving the first shipment and we were still down due to another part issue. She was so quick in providing us a quote and move forward with the shipment to make sure we will recieve it the next day. She understood our situation and addressed it the best way possible. We truly apprecite all her efforts, she is the BEST. Regards, Sara Arjmandi"

"So far Velocity has been on the ball with anything I have asked for. I have not ran into another company with such a proactive customer care team. I enjoy that anytime I purchase something from the site I know that I will receive a courtesy call after the parts arrive to make sure everything is working well. The best part about it is when something is going wrong the rep will get you in the support queue for a quick response and the technicians I have dealt with are very professional and knowledgeable. "

"The Velocity staff is very professional and informed. I have purchased a variety of legacy hardware including controllers, hard drives, memory, and batteries from Velocity for over five years. Recently, Velocity provided driver support for a legacy, four port NIC card that they didn't sell me. I have and will continue to refer clients to Velocity for their outstanding support and products."

"Overall very impressed with the fast preparation of the order, shipping and very kind gesture of a personal thank you note on our order. We ended up needing another part, I called the order in at the time and Ciera was very kind and friendly. Again experienced fast prep of the order and arrived on time. I will be sure to keep Velocity Tech in mind for future needs."

"I am very grateful for the speed, accuracy and professionalism with which this important issue was resolved. I try to do the same at my job. Ciara helped me from start to finish. (I already gave her 5's for the chat review also). Keep rocking."

"Amazingly fast ship out time! Received the product the next morning to get the server back up and running! Awesome service!"

"We made a 3:30 PM CST order for a riser board, that was damaged on our main production server, leaving us down. Multiple reps were so helpful and able to get the board delivered first business morning. We were up and running the next afternoon. Multiple checks to make sure we received needed part and that it arrived. Will use in future. "

"I'm the Network/Systems Support Engineer at a small W/ISP in Nebraska. Sometimes it can be hard to find what you need at the right price point and in the right timeframe. Fortunately Velocity has been a fantastic resource in both regards. I needed a component for an old downtrodden server that I wasn't able to find (or even determine the validity of) elsewhere. Nick was able to help me find exactly what I needed and sent it out quickly. I made a small mistake on the order (per usual on time-critical projects), but Velocity sent out the correct replacement extremely quickly while the first shipment was on its way back. That's how you do business! Most recently I needed a server to run some non-critical services but was placed on a tight budget. Nick definitely knew what he was talking about and was able to whip up a quote that fit perfectly. We received the server the same week and it's definitely surpassing expectations. Unlike the majority of other companies I've dealt with, I could really tell Velocity wanted our business, and continues to prove it. It's pretty nice knowing there's such a good connection located in such a central point (fast shipping) of the US."

"VelocityTechSolutions service was great and Carolyn was outstanding. She paid attention to detail, offered solutions and expedited the order process efficiently. Could not have asked for better. Thank you very much!"

"I was in desperate need of a Dell motherboard to get our system back up and running. Joshua, with Velocity, quickly and professionally responded to our needs and we had a shipment coming to us the same day. It was a pleasant experience with no hassles. I even received a follow up call to make sure we received the equipment and all was well."

"I have been dealing with Nicholas for a while now and he has been very helpful with all my requests. Quick shipping, Great turn around time A++++ service"

"I've purchased from here several machines - servers as well as workstations - over the last few years. The customer reps I've worked with have always been very knowledgeable about the products, thus saving me a lot of research time to find the right solution. I recall 2 or 3 cases where I needed to replace parts within the warranty period - and each time I was very pleased with the service I've received. "

"We have been using Velocity Tech Solutions for our hardware replacement parts for well over a year and couldn't be happier. Our account rep, Justin, is always ready to meet our needs and goes the extra mile assisting us when trying to source hard-to-find hardware parts. "

"Very timely and efficient. Great followup and no issues with items received. "

"Great customer service! Quick response time and friendly to work with. "

"Velocity Tech's customer service is second to none! They are my "go to" source for all Dell parts and components. Several years ago I was able to speak to a live person (Carolyn Fernandez) on a Saturday afternoon who went to the warehouse to verify parts availability for me. Carolyn shipped the parts that day for delivery first thing Monday morning. This saved me from having to explain why a mission critical server wouldn't boot when it was needed the most. They are the only vendor I was able to find to do this, and as a result earned my trust and loyalty ever since."

"Fantastic!! I ordered a replacement motherboard for a Dell PowerEdge R310 server. The motherboard was very well packed and was in excellent shape. It was the exact part I needed and worked like new. The response and ship times were great as well; I ordered on a Friday evening and received on a Tuesday morning. Also, they included a small syringe of heat sink compound, which was a very nice touch. I will absolutely do business with Velocity Tech Solutions again, as I have 3 more of these servers that are getting older every day. It's nice to know I have a source for parts in the unfortunate event that I need them. "

"fast and easy"

"Great experience, knowledgeable folks!"