09/26/2022 , CA
Don was great. He hung in with me until we resolved the issue. He was professional and worked to fix the problem without judgment.
09/23/2022 , NY
We are a Veterinary Animal Hospital....our service support provider signed us up with Veerotech.net several years ago. We have had better than 99.99% uptime. We actually have 100% uptime trouble free.
Anytime we have a question, or need any support, Veerotech.net responds instantly with results within 2 minutes.
Even the pets rave about veerotech!!!
07/29/2022 , OH
very pleased with Verotech customer support. They were there to chat every time i needed. and worked well with my limited knowledge. That is much appreciated. I would have given 5 stars however, the company will not use verbal communication. It is my personal and professional opinion that with verbal communication things go much quicker.
07/22/2022 , CA
Kevin Thomas was extremely helpful in helping me diagnose my issues with several plugins not being able to communicate amongst each other. He was quick, friendly, and very helpful!!
07/20/2022 , TN
Response time from the tech service department was prompt and they did their best to help resolve the issues. However, because my tech knowledge is limited, I often wasn't sure about the info/directions they were giving me to remedy the situation. It was just beyond my abilities. The problem is still not resolved. I've gotten my web designer involved and hope that with her more advanced knowledge base, and Veerotech's continued assistance, it will eventually be fixed. I appreciated the techs' patience with me and their positive attitudes as I struggled with their guidance. Bonnie H.
06/27/2022 , BC
Arun was so great, and found the issue in no time at all. Support like this is far and few between and its always refreshing to find it. Service like this will keep me with veerotech. Thanks again Arun
05/09/2022 , CA
Kevin has been very helpful in troubleshooting my initial setups with WordPress and my plugin and PHP issues.
I am very satisfied with his level of professionalism, and timing on how well he handles my issues.
Thank you again, Kevin!
05/08/2022 , PA
I had several issues during a manual site migration, and Sujai and Arun were readily available via chat. They were both extremely knowledgeable, and led me in the right direction to solve my problems. I am *very* happy with the value that they brought to my interaction with them!
12/17/2021 , CA
Veerotech has been a wonderful company to use for my websites. Incredible service and support!
09/27/2021 , Málaga
Veerotech customer service are exceptional. They answer very fast and always trying to help in any issue. I've been with them for 6 months now and I couldn't be happier.
07/23/2021 , BC
I had some problems with site performance. Two different techs responded over the course of a few days and provided a broad range of suggestions to improve performance while also making some backend optimizations for my particular use case.
Not only did they provide the suggestions, they took the time to explain some of the concepts that I wasn't familiar with. Top notch customer service and tech support.
04/23/2021 , AB
The onboarding experience is poor, knowledge base articles lack depth, support is limited to web tickets and don't offer any extra information or knowledge on best practices. The "Managed WordPress" plan is more self-managed than other hosts. I would not recommend Veerotech to anyone new to hosting or domains or managing your own servers.
But the support response time is FAST. The product is FASTER. The value is INCREDIBLE. I feel like this is a service my company can grow with. I am very happy with the decision to migrate our websites to Veerotech.
02/25/2021 , NH
100% Happy. Switched from a different provider and could not be happier with support or hosting speed. Zero issues, which I did it a year ago
01/24/2021 , NJ
Very fast customer support. Clean UI. Great features and speed. Great price
12/30/2020 , Bay of Plenty
Blindingly fast servers, Reseller Hosting, cPanel access, free WHMCS License on larger plans, and highly competitive rates, VeeroTech has it all. Coupled with their exceptional customer support I know I've just made a great business decision to move hosts. You should too.
12/21/2020 , IL
Great tech support for people that don't have any experience with hosting/cpanel. Their support ticket system is as fast as any live chat! Also, I switched over all 8 of my sites from another hosting and found Veerotech to be much faster and more stable.
12/01/2020 , ON
I've been using VeeroTech for 1 month so far and I'm really glad I found them through ResearchAsAHobby.com. I appreciate the flexibility in their hosting plan sizes and the reasonable pricing (monthly, annually, or biennially). I'm using the WP ONE plan for a little over $5/mth CAD. I'm still building my website; so I can't really comment on performance from personal experience. I really like that the quality of each plan seems the same (i.e. every plan gets all the features), the thing that changes is the quantity of domains, disc space, and RAM you get, which seems like a completely logical way to do things.
At first I was a little concerned that they didn't have a live chat option, but the customer support ticket system has been really good and I got my very first response in 5 minutes. The people have patiently answered my copious questions and concerns before and after becoming a customer. For pre-sales communications the answer times could range from a couple minutes to several hours, but were usually fairly quick; now that I'm a customer I consistently get answers pretty quickly from Technical Support unless they are actively working on solving my problem and then their replies can take 10-20 minutes or more, but that's totally understandable; they're not always lightning fast, but I'd say they respond quickly more often than not. They have resolved every reasonable issue I've encountered so far, have been super helpful, and have explained pretty much everything I've not understood. It's wonderful when the pros have your back.
A lot of my questions at first were regarding their Terms of Service and related legal documentation. There's some concerning stuff in there like with most companies' legal policies, but what can you do? Every online legal contract these days seems to strip people of their rights in order to do business. Sure they may never "plan" to use those extreme measures, but if they need to they always have that option.
I was happy to be able to set up recurring payments with PayPal.
One thing I don't like is the fact that two-factor authorization only works when you download an app on your phone; I'd really like to be able to just have a code texted to my cell number.
I do my own cPanel backups, but I appreciate having the additional security of 30 days of JetBackup backups.
Based on my experience so far, I definitely recommend VeeroTech.net for your web-hosting needs. In my opinion they have great prices, great customer support, and, from what I hear over at ResearchAsAHobby.com, great services.
11/28/2020 , AZ
The support team is top notch and their servers really are faster. :)
11/25/2020 , NY
Fast website. Fast and knowledgeable service. Great feature set.
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