"I had ordered a ring for my soon-to-be husband and unfortunately it was too small. Being a month out from the wedding, I was worried that I would not get it resized/one that fit in time. I reached out to exchange the ring and was assisted by Lisa P. She was very helpful and assured me that Vansweden Jewelers would get the ring to me in time. To my surprise, I received the newly resized ring a week after shipping off the one that did not work. I was extremely happy with their response time to my emails and speedy work!"