urbanbikesdirect.com Reviews
1,400 Verified Customer Reviews
1,400 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.6
Overall Star
Rating
5-star reviews
09/01/2021 , Washington
Very helpful
09/01/2021
Bad communication, I’ve reached out multiple times and got no updates. Also my order is late and I paid for fast shipping so that’s awesome
08/31/2021
So far so good! Looking forward to receiving this bike!
08/31/2021
I love you
08/31/2021
They try to scam me after I paid 1 week later. Even yesterday they promise ship the item to me but today they Asking $100 more.
08/28/2021
Great service
08/27/2021
Easy
08/26/2021
Very good service and price
08/25/2021
My items is said in car out for delivery for 2 days and I never seen them.
The didn’t let any notice on my door or my letter box so that I knew that the mixed me.
I need my packages as soon as possible.
08/25/2021
Thank You!!!!
08/25/2021
I received nice emails with encouragement to move forward with my order. Good customer service so far!
08/24/2021
No, guess all is well. I am just an old gal (74)who. sometimes grows tired of writing to a computer. I felt that since we ordered TWO bikes, and had spent what is, to us old retirees, a considerable amount of $$, that ONE guidebook/booklet was not a lot to ask of a company. We live in a rural area with no WiFi, and don't even OWN a computer, and printing from my phone often results in garbled format and strange size fonts. I use my phone as tiny computer. When I asked your company, by phone, if I could have one, I was told they would send a link to an address. Never did. When I asked (via email) if they could include an actual booklet ,when purchasing bike #2, I did receive a reply. Gave me a link to a website.... Ah. well. We still like our one bike very much. and look forward to #2 bike!
08/23/2021
Appreciate the quick responses to my earlier question about the Jupiter Defiant bike!
08/22/2021
testing this one, and if goes well another
08/21/2021
Have not heard anything about shipping. Can’t get a hold of anyone on their 24/7 “ service “ so I’m cancelling my order.
08/21/2021
Great service before i even bought!
08/20/2021
great price easy to order
08/20/2021
Vanessa was very helpful and answered all of my questions.
08/19/2021
I am 74 and husband 76! we wanted to try ONE, before committing $$ for two! But can you please, please include the Jupiter guidebook/pamphlet? When I called with a question on the one I purchased a couple weeks ago, the person I spoke to said they would email me a copy---but they never did. Can you please perhaps include an actual paper booklet? Thanks very much.
08/18/2021
so far easy
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