urbanbikesdirect.com Reviews

4.6 Overall Satisfaction Rating

Based on 642 Ratings

5
517 (80.5%)
4
74 (11.5%)
3
20 (3.1%)
2
12 (1.9%)
1
19 (3%)
500+ 5 stars in a row

Recommend This Company

4.7 Average

5
(515)
4
(80)
3
(17)
2
(9)
1
(19)

Would Buy Again

4.6 Average

5
(514)
4
(70)
3
(26)
2
(8)
1
(22)

Price Satisfaction

4.4 Average

5
(34)
4
(14)
3
(5)
2
(0)
1
(2)

Product Satisfaction

4.2 Average

5
(31)
4
(16)
3
(2)
2
(2)
1
(4)

Delivery Time

4.2 Average

5
(35)
4
(9)
3
(3)
2
(3)
1
(5)

Customer Service

3.8 Average

5
(25)
4
(6)
3
(5)
2
(3)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

urbanbikesdirect.com

T

Theresa F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer service
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Called the phone number got a recording that Saturday was not a business day, but got a text within a minute. Was able to get my question answered and ordered.
Recommend this Company
5/5
Would Buy Again
5/5
S

Sean S.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I purchased 2 surf wheels and next day received email stating they were out of stock. This should have been taken care of at time of purchase. I'm extremely disappointed
Recommend this Company
2/5
Would Buy Again
1/5
J

Joseph W.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

If I receive the bike timely, I will gladly write a favorable review.
Recommend this Company
4/5
Would Buy Again
5/5
C

calvin S.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good product information
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5
R

Rich L.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great but I think I missed out on my 5% discount - I tried emailing but did'nt hear back if there was a discount code I needed to enter. I placed the order anyway because it is a Christmas gift for my son and didnt want to lose out on it.
Recommend this Company
5/5
Would Buy Again
5/5
E

eric G.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

had a little problem with trying to place order, other than that its great
Recommend this Company
5/5
Would Buy Again
5/5
F

Francis C.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good, will see how quickly I receive the gear.
Recommend this Company
5/5
Would Buy Again
5/5
M

Mark J.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

So far, so good. Scooter is great. Customer service not so great
Recommend this Company
3/5
Would Buy Again
3/5
Product Satisfaction
3/5
Price
5/5
CustomerService
1/5
Delivery
3/5
T

Theresa F.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and Easy
Recommend this Company
5/5
Would Buy Again
5/5
Loading Page Animation

See more urbanbikesdirect.com Reviews

Visit urbanbikesdirect.com ►