unitedporte.us Reviews
1,086 Verified Customer Reviews
1,086 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
09/07/2023
Choosing a door was easy. Lots of options.
Check out process easy. The delivery charge is expensive at $169.00.
09/05/2023
Customer Service was not good - could not understand the person on the phone. Very frustrating. Website is not intuitive.
09/05/2023
Looking forward to getting the doors, may be buying many more in the future. Thanks, mark
09/04/2023
Shopping experience was quick and easy thus far
09/03/2023
I am satisfied with the navigation of the website. I after exploring the options we did find a product we are happy with. I only wish the back side of the door was displayed. There was a description however.
09/02/2023
Please have customer support contact me ASAP.
Merchant Response
09/02/2023
The doors arrived missing hardware and the trim pieces. Multiple missing pieces that not only affect the functionality but the aesthetic of the pieces. Given that the doors cost well over a thousand dollars, there is not a chance I would order these again, nor would I ever recommend anyone to order them. Why waste a 1000 dollars on something you can't even use.
09/02/2023
We we pleased with the online resources and process for ordering, delivery and pick up options, and the product.
09/02/2023
The doors are very nice. Our contractor was impressed with the quality. Would buy them again for sure. Not a DIY install, have a contractor/pro help!
08/31/2023
Easy and good price
08/31/2023
N/A
08/31/2023
Shipping is expensive.
08/30/2023
I love these doors - have been replacing my current doors with these - still have more to do
08/28/2023
Website hard to navigate
08/23/2023
Website was telling me invalid card CVV then suddenly went through. Hopefully I did not place multiple orders.
Separately, for the Lucia and Quadro, some of the photos do not match when scanning through the photos.
08/23/2023
Easy shopping
08/21/2023
great
08/20/2023
Excellent and if we like these doors on our first closet, will order more for rest of bedrooms.
08/17/2023
GREAT ITEMS AND GREAT PRICES
08/17/2023
Shopping cart would not accept a shipping address different from billing address, even though it allows the information to be entered.
08/17/2023
Simple process. Easy navigation on website.
08/16/2023
Website is a bit tricky, but customer service on the phone was great
08/16/2023
I've ordered 1 barn door and it it turns out to be as good as it looks, I will order all of the barn doors for my new build construction. Looking forward to receiving this product!
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