need to put doors u-value on the description. No one could give me that information which is actually a required disclosure...
website ordering process is good, although I had additional questions and the chat room nor the customer service number did not respond to me
Lots of choices and found mine quickly. Web site is very easy to use.
We will let you know after they are deliveried.
Positive experience generally. This is our second time purchasing a product from your company. For both deliveries, the driver DID NOT call to let me know he was delivering the product.
This last delivery occurred Sat 19 some time after 7 pm when we were outside putting our car in the garage. He left the goods on our porch just after I was outside, but did not ring the bell or call to let me know. I happened to open the door within a half hour of being outside and noticed the boxes leaning against the porch wall.
Overall great experience from ordering to install.
Had difficulty placing order at first but they responded very well.
Disappointed that the Black Friday deal did not work. We need a total of 15 doors for our home and would prefer they all match but the pricing leads me to believe we will find similar at a local Lowe’s or Home Depot.
Communication on delivery could have been better.
first time order, will rate again after order received. Thank You
EASY TO UNDERSTAND WEB SITE, PRINTABLE INSTALLATION INSTRUCTIONS.
Reasonable prices and a great selection of doors!
Haven’t received the product
1..Support staff responds quickly.
2.. Cancelled order with other door supplier due to availability of different types and sizes of doors.
I had to call customer service to confirm the correct rail size would be sent for a larger single door. I tried to use live chat but no one responded. The lady from customer service was very friendly and assured me the 8' rail set would be sent NOT the 6.6' one listed.
I'll reserve my final opinion on the experience once I get the doors and see how the installation goes.
Shipping is expensive
Extensive selection with lots of helpful pictures!
Needed some information on shipping and had a call back in about 10 minutes.
Great site and company for ordering doors. I have ordered from you before.
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