unfinished-kitchen-cabinets.net Reviews Reviews
59 Verified Customer Reviews
59 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
Today
Best prices and options I could find.
1 day ago
Crystal was awesome!
2 days ago
website is a pain in the butt to change things. If you could edit in the cart it would be great!
Company Response
Thank you for your review and your insights! We agree completely and, we are closing in on the release of our Fully Redesigned Website! We're hoping to have it live within the next 90 days!
1 week ago
The cabinets arrived sooner than estimated, which was good.
The cabinet quality of the cabinets was good.
The delivery people were tremendous.
1 week ago
Will wait and see
2 weeks ago
Easy to navigate and make modifications to their cabinetry.
3 weeks ago
Wonderful experience!
3 weeks ago
Excellent selection of cabinets and customization options. Very well packed and arrived in perfect condition. Maple wood quality was blemish free and pre-sanded well. I would purchase cabinetry again from them.
3 weeks ago
Ray at customer service was very helpful, we just ordered our cabinets and so far our experience has been great.
04/29/2023
It took me a while to lay out my kitchen. Your site is easy to work in. I made many changes. Thanks to your chat, I got it done.
04/28/2023
The whole process was excellent! Customer service was knowledgeable and helpful.
Cabinets are beautiful, well made and really sturdy. THEY WERE FINISHED 3 WEEKS EARLY!
Shipping was explained and paperwork was perfect. The only possible slight negative is that the time zone difference and hours of operation make communication a challenge... But it was worth it!!!
I will order again
Francie
04/26/2023 , Pennsylvania
Easy to use website and great costumer service! The craftsmanship on my cabinets were beyond my expectations!
04/25/2023 , TX
I am *very* happy with the cabinets I received. Yes, there were a few snafus with the design and dimensions but this was more due to the specification (which I did not catch) than to the implementation. That is, the cabinets were built exactly to specification. Considering this was all done online, I consider working around the issues to be part of the process. The quality is fantastic and I am delighted to be able to get what I wanted when no local cabinet makers would call me back. I also received the cabinets about a month earlier than expected. The shipping costs are reasonable and can be considered part of the cost of the cabinets.
04/25/2023
Your website should have "back" buttons during the checkout process
Company Response
Thanks for your honest feedback! We are currently nearing the final development stages for our brand new and totally redesigned website. It will add lots of great functionality, new product listings, and a much more user-friendly experience. We hope you'll come back and take a look. Barring any setbacks the current ETA is about 3 months. We have lots to do!
04/19/2023
I was not notified of the delivery until the trucker knocked on our front door. We were not home until next day, delivery was left in my driveway. Good thing it didn't rain or snow
04/19/2023
We were told a delivery window when we ordered. Order confirmation shortened it by a month (down to 2 months expected time). Within 2 weeks of ordering, we started getting pressured to accept delivery of cabinets that we had wanted to have delivered in 3 months, to allow for plumbing work.
We weren't told when they shipped; found out from the local depot that we needed to have them delivered to us within three days.
As a result, the cabinets sat under tarps on our back porch for almost a month as the plumbing work was completed. Not ideal in any sense, as if the original timetable had held they would have gone straight into a kitchen ready for them. We will not be doing business with you again.
Company Response
Hi Rebecca,
Thank you for your feedback and review.
Please accept our sincere apologies for the inconvenience.
We are always trying to shorten our lead times.
We moved your order up in the production queue because we had a company truck scheduled to deliver in your area. When I told you how quickly we could get your order sent, you informed us that you were not ready yet. But you wanted to know if we could get the order sent quicker than the advertised 6-8 weeks. We squeezed your order into the schedule to ship the week of the 13th, however, our lead times shortened due to returning staff and it shipped 6 days earlier than expected. We sincerely apologize for the inconvenience.
We emailed the pallet pictures and tracking to you the day after it shipped on 3/18. The shipper called you to make a delivery appointment (which should be set within 3 days).
Thank you for your 4-star review on our product and customer service.
We helped you with blind corner cabinet configuration. Did everything layout to your liking? Are there any issues with the cabinets that sat outside?
We want you to be happy in your new kitchen!
We'd love to increase your 3-star overall rating.
04/19/2023
He
04/18/2023
I ordered cabinets for my mudroom and family/wet bar area. My carpenter, who never gives anyone a compliment, said these cabinets were a 10 out of 10!! So, I am ordering my kitchen cabinets in this order.
04/17/2023
Great options!
04/14/2023 , KY
Accidentally overpaid, customer service took care of me quickly.
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