ultimatetowncar.com Reviews

About this Company

Ultimate Town Car  was founded in 2001 by a husband and wife team with limited funds yet an unlimited desire to succeed and one day turn Ultimate Town car into the best limousine service in Orlando.  As  entrepreneurs we quickly  realized that in order to make this one car company into one of the largest and most successful limousine companies in Orlando we would have to make a lot of sacrifices. During the early years they both drove, answered phones, worked on vehicles, hand washed cars and did whatever was required in order to make sure their customer's had a memorable experience using their service. We treat all of our customers as VIPs and we also treat our chauffeurs as VIPs. Our motto is to treat all customers and employees with  respect and dignity.  It is no wonder that we have the highest level of customer satisfaction and the lowest turnover rate in the industry. Please visit us at  www.ultimatetowncar.com 

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

790 Verified Customer Reviews

790 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
705
(89.2%)
4 Shopper Approved - Review Star
54
(6.8%)
3 Shopper Approved - Review Star
14
(1.8%)
2 Shopper Approved - Review Star
8
(1%)
1 Shopper Approved - Review Star
9
(1.1%)

Would Recommend
4.9
5 Shopper Approved - Review Star
488
4 Shopper Approved - Review Star
20
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
8
Would Buy Again
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
7
Product Satisfaction
4.8
5 Shopper Approved - Review Star
657
4 Shopper Approved - Review Star
48
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
11
Customer Service
4.3
5 Shopper Approved - Review Star
83
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
500+

5-star reviews

6 years collecting reviews

About this Company

Ultimate Town Car  was founded in 2001 by a husband and wife team with limited funds yet an unlimited desire to succeed and one day turn Ultimate Town car into the best limousine service in Orlando.  As  entrepreneurs we quickly  realized that in order to make this one car company into one of the largest and most successful limousine companies in Orlando we would have to make a lot of sacrifices. During the early years they both drove, answered phones, worked on vehicles, hand washed cars and did whatever was required in order to make sure their customer's had a memorable experience using their service. We treat all of our customers as VIPs and we also treat our chauffeurs as VIPs. Our motto is to treat all customers and employees with  respect and dignity.  It is no wonder that we have the highest level of customer satisfaction and the lowest turnover rate in the industry. Please visit us at  www.ultimatetowncar.com 

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K
kabl
10/14/2021 , TX

Service was great! Will definitely use again!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

J
J.B.
10/13/2021 , VA

I highly recommend this company. They were on time or early for every pickup. Our drivers Moises and Jean Luis were the exact combination of personable and quiet that you would expect from a high caliber luxury car service. Wearing their N95 masks the entire time of contact with us, made us feel much safer than riding with strangers.They were able to come a bit early on short notice, and even to do a VERY early morning pickup on less than a day's notice. I also thought the pricing was very reasonable. We will definitely use them exclusively when we next return to the area.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

P
Pat L.
08/23/2021 , FL

Very Professional

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Anonymous Customer
06/23/2021

Excellent all around

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

P
Pedro
06/23/2021 , FL

This guys are amazing doing limo service in orlando... they were able to acomodate my wedding at the last minute... amazing white limo...
Thank you!!!!!!!!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

G
Gary
03/01/2021 , FL

Great experience

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Alania B.
10/04/2020 , TN

Carlos was wonderful and right on time. He took care of our luggage and made our trip very special. Would highly recommend!!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

C
Charmaine
09/22/2020 , FL

I would use this Limo Service again,They were on time and the Driver was very pleasant and nice.The Limo was nice a little hot inside at first but the driver was nice enough to help us adjust the settings inside to make our ride as comfortable as possible.We used the Limo for a 20yr Vow renewal and we took great pictures in and outside.The Limo was a good part of our day as me and my family took it to our vow renewal ceremony destination were we took pictures.Had a good time.My family and I will definitely use Ultimate town car services again.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5

G
George
06/30/2020 , MI

These guys rock! I have used their service twice now, and am very satisfied! Clean vehicles! Polite staff! On time every time. They are safe, and I will utilize their service again!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

K
kayla
03/16/2020 , FL

very reliable, would definitely recommend!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

R
Robert
03/16/2020 , TX

Drivers arrived on or before scheduled time; very nice experience. A billing snafu was handled professionally.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

G
Gail
03/11/2020 , TX

We received excellent service from our driver, Jose. He kept in touch by text message and was right on time for both of our trips. We will use them the next time we travel to Orlando.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

L
Leo S.
03/11/2020 , MA

Diaz was courteous and professional.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Anonymous Customer
03/11/2020

Great and friendly service!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

D
Darlene S.
03/11/2020 , KS

Used the service for transportation from airport to the port. Excellent experience. Our driver was early and gave us great communication ahead of arrival. Highly recommend

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

S
Susan D.
03/11/2020 , IN

Very pleased with the service we received. Van was spotless and comfortable. Driver was easy to communicate with and our ride to the hotel went great! Thanks again!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

E
Elizabeth
02/25/2020 , NY

Great service for my husband and daughter who met me after a work meeting. Dependable and on time.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Ally1658
02/24/2020 , MA

We used UTC during our trip to Orlando. Jose met us at the airport and was super helpful with our bags. He arranged our return transportation for us, which made it easy and very much seamless and smooth at the end of a busy week away.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

D
Darryl
02/24/2020 , ON

Very professional all the way. Will use this company again definitely.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

E
Erica K.
02/24/2020 , TN

We have had nothing but great service when using Ultimate Town Car for our car service. They are friendly, knowledgeable and make sure you are taken care of. Anytime we fly into or out of Orlando, we choose them!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

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