I am extremely satisfied with website and ordering process. Both the online lessons, as well as, the DVD's are outstanding. These guys have a very gifted style of teaching! They don't rush or complicate anything. They make the transitions very smooth. Love the little jam sessions that they do. I highly recommend this for any and everyone who think the might have the slightest interest in ukelele or any instrument. They help build your confidence by urging you to work at your own pace and have fun with it. I'm totally having fun and learning a whole lot while doing it. Thanks guys. You're giving the gift of music to so many across the country. You're the best!!!