twinstarhome.com Reviews

4.9 Overall Satisfaction Rating

Based on 2,345 Ratings

5
2227 (95%)
4
78 (3.3%)
3
24 (1%)
2
5 (0.2%)
1
11 (0.5%)
2,000+ 5 stars in a row

Agent Knowledge

5 Average

5
(2,307)
4
(25)
3
(5)
2
(9)
1
(5)

Technical Support

4.9 Average

5
(2,259)
4
(60)
3
(18)
2
(5)
1
(10)

Answer speed

4.9 Average

5
(2,167)
4
(143)
3
(30)
2
(5)
1
(7)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

twinstarhome.com

About Us

The home is one of the most sacred places, where everything is more personal, and where memories are made. At Twin Star Home, we have a tremendous opportunity to create engaging experiences and lasting relationships with our consumers.

As the longtime leader in electric fireplaces, we will continue to innovate in that category, and further expand our assortment of TV/media furniture into a broader collection of home furnishings designed for office, living room, and multi-functional living.

Our focus is on creating design-rich home furnishings that offer innovation that matters to consumers and enhances not only their environment and aesthetics but also the way they live.

J

Jack
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Overall experience was great and our problem has been solved. Thanking you"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
J

James F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent!"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
R

Rod S.
1 day ago , AB

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Extremely helpful "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
J

John Y.
1 day ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
G

Gary N.
1 day ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"FANTASTIC "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
B

Barbara
2 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Satisfaction I was completely satisfied. I could not register my product on line for some reason. When I called, my product was registered by the tech support person. No problems at all."
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
N

Noah E.
2 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good!"
Answer speed
4.0
Agent Knowledge
5.0
Technical Support
5.0
D

Dave
2 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Exceed expectations"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
K

Kay W.
2 days ago , MS

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great. "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
N

Nancy R.
2 days ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"terrific"
Answer speed
4.0
Agent Knowledge
5.0
Technical Support
5.0
J

Judy M.
3 days ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Satisfactory "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
A

Andy
3 days ago , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Fantastic"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
J

james
3 days ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"satification"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
S

Sandra
3 days ago , IA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Satisfied"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
R

Richard R.
3 days ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"NICE. "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
L

Leticia
3 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"great"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
J

Jean Z.
3 days ago , MN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
T

Tom M.
4 days ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great. "
Answer speed
4.0
Agent Knowledge
5.0
Technical Support
5.0
R

richard
4 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Satisfied "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
R

Ronald D.
4 days ago , LA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
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