twinstarhome.com Reviews

4.9 Overall Satisfaction Rating

Based on 2,481 Ratings

5
2355 (94.9%)
4
83 (3.3%)
3
27 (1.1%)
2
5 (0.2%)
1
11 (0.4%)
2,250+ 5 stars in a row

Agent Knowledge

5 Average

5
(2,434)
4
(26)
3
(5)
2
(9)
1
(5)

Technical Support

4.9 Average

5
(2,383)
4
(64)
3
(18)
2
(5)
1
(10)

Answer speed

4.9 Average

5
(2,275)
4
(156)
3
(35)
2
(7)
1
(7)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

twinstarhome.com

About Us

The home is one of the most sacred places, where everything is more personal, and where memories are made. At Twin Star Home, we have a tremendous opportunity to create engaging experiences and lasting relationships with our consumers.

As the longtime leader in electric fireplaces, we will continue to innovate in that category, and further expand our assortment of TV/media furniture into a broader collection of home furnishings designed for office, living room, and multi-functional living.

Our focus is on creating design-rich home furnishings that offer innovation that matters to consumers and enhances not only their environment and aesthetics but also the way they live.

M

Melinda B.
2 days ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
M

Marilyn
3 days ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

excellent
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
K

Karen N.
4 days ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good overall experience
Answer speed
2.0
Agent Knowledge
5.0
Technical Support
5.0
S

Stacey E.
5 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very satisfied
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
M

micheal
5 days ago , OK

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My replacement item was quickly shipped, under warranty, fast and friendly !!
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
D

david
6 days ago , ID

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
T

Timothy L.
1 week ago , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fantastic
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
F

Fred S.
1 week ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Satisfying
J

Jerry J.
1 week ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very satisfied
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
G

Gerald
1 week ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

exceptional
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
R

Robert B.
1 week ago , AB

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good overall experience
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
F

frank
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

excellent
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
M

Michael M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

5 Stars!
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
B

Barbara A.
1 week ago , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
N

Natalie H.
1 week ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
G

Gary G.
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great job
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
M

Margie B.
1 week ago , MT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Sweet
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
F

Fatima K.
1 week ago , NL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very Pleasant and very accommodating
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
K

Kathreen M.
1 week ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome!
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
T

Theresa O.
2 weeks ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
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