twinstarhome.com Reviews

4.9 Overall Satisfaction Rating

Based on 1,972 Ratings

5
1871 (94.9%)
4
66 (3.3%)
3
19 (1%)
2
5 (0.3%)
1
11 (0.6%)
1,750+

Agent Knowledge

5 Average

5
(1,933)
4
(21)
3
(4)
2
(8)
1
(5)

Technical Support

4.9 Average

5
(1,893)
4
(50)
3
(14)
2
(5)
1
(10)

Answer speed

4.9 Average

5
(1,818)
4
(122)
3
(21)
2
(4)
1
(7)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

twinstarhome.com

About Us

The home is one of the most sacred places, where everything is more personal, and where memories are made. At Twin Star Home, we have a tremendous opportunity to create engaging experiences and lasting relationships with our consumers.

As the longtime leader in electric fireplaces, we will continue to innovate in that category, and further expand our assortment of TV/media furniture into a broader collection of home furnishings designed for office, living room, and multi-functional living.

Our focus is on creating design-rich home furnishings that offer innovation that matters to consumers and enhances not only their environment and aesthetics but also the way they live.

D

Dennis F.
1 day ago , ON

Verified Purchase

5.0
Overall Satisfaction Rating

"Great overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
E

Everett W.
4 days ago , MA

Verified Purchase

5.0
Overall Satisfaction Rating

"Great "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
S

Steven R.
5 days ago , PA

Verified Purchase

5.0
Overall Satisfaction Rating

"helpful technical support"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
M

Mark H.
5 days ago , MO

Verified Purchase

5.0
Overall Satisfaction Rating

"Great overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
N

Nina Z.
6 days ago , NM

Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
4.0
Agent Knowledge
5.0
Technical Support
5.0
M

Mike
1 week ago , KS

Verified Purchase

5.0
Overall Satisfaction Rating

"Pleasurable "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
F

Farzad
1 week ago , CA

Verified Purchase

5.0
Overall Satisfaction Rating

"I would say a 3 since it took awhile to get in touch with a technician "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
A

April A.
1 week ago , WI

Verified Purchase

5.0
Overall Satisfaction Rating

"It was much easier and faster than I would have imagined, I would definitely do business again with you"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
C

Cory F.
1 week ago , FL

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent!"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
F

Fidel C.
1 week ago , CA

Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
D

Dan C.
1 week ago , MD

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent ! "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
M

Mark H.
1 week ago , VA

Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
B

Burnice G.
1 week ago , NJ

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
K

Kieran H.
1 week ago , AK

Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
B

Bill C.
1 week ago , FL

Verified Purchase

5.0
Overall Satisfaction Rating

"Good customer service experience "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
V

Victor B.
1 week ago , CA

Verified Purchase

5.0
Overall Satisfaction Rating

"Good overall experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
D

Diane M.
1 week ago , TN

Verified Purchase

5.0
Overall Satisfaction Rating

"Positive! "
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
N

Neil T.
2 weeks ago , CO

Verified Purchase

5.0
Overall Satisfaction Rating

"Great experience"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
R

Randy G.
2 weeks ago , IL

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent !"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0
B

Balamurali A.
2 weeks ago , ON

Verified Purchase

5.0
Overall Satisfaction Rating

"Good customer service"
Answer speed
5.0
Agent Knowledge
5.0
Technical Support
5.0

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