turnkeyparlor.com Reviews

About this Company

TurnKeyParlor.com offers the worlds largest selection of new and used ice cream equipment. We provide a ton of free information and consulting to help get you started.  Our inventory includes ice cream and froyo machines, batch freezers, hardening cabinets,  dipping cabinets, mobile carts and much more. We send out weekly email's with our used equipment inventory updates so if you want to be first to know when a great deal comes in, you can join HERE Or, you can call us at 877-817-5716. You can also email us at [email protected] or use the chat on our website. International customers welcomed.

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189 Verified Customer Reviews

189 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
180
(95.2%)
4 Shopper Approved - Review Star
5
(2.6%)
3 Shopper Approved - Review Star
3
(1.6%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.5%)

Would Recommend
4.9
5 Shopper Approved - Review Star
181
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Would Buy Again
4.9
5 Shopper Approved - Review Star
180
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Customer Service
4.8
5 Shopper Approved - Review Star
61
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
100+

5-star reviews

8 years collecting reviews

About this Company

TurnKeyParlor.com offers the worlds largest selection of new and used ice cream equipment. We provide a ton of free information and consulting to help get you started.  Our inventory includes ice cream and froyo machines, batch freezers, hardening cabinets,  dipping cabinets, mobile carts and much more. We send out weekly email's with our used equipment inventory updates so if you want to be first to know when a great deal comes in, you can join HERE Or, you can call us at 877-817-5716. You can also email us at [email protected] or use the chat on our website. International customers welcomed.

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Z
Zach
01/13/2020 , CA

Couldn't have asked for a better one!

Would Recommend
5/5
Would Buy Again
5/5

J
Jay
12/28/2019 , CA

Hello,
If you're in the market for quality ice cream machine from professionals you can trust, Neil from Turnkey Parlor is your guy. The batch freezer we received was better than expected, work perfectly. Customer service was v.i.p. service. Niel followed up with me regularly throughout the process and our experience with him was nothing less than exceptional. Thank you very much Niel. You are our go to for equipment moving forward.
Jay/ Creamistry

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

I
Izzy's I.
12/12/2019 , MN

Had a wonderful experience working with Neil and the whole Turnkey Parlor team. They were knowledgeable and incredibly detailed in helping us sell our ice cream machine! We'd be happy to buy and sell with them again!

Would Recommend
5/5
Would Buy Again
5/5

R
Robert S.
12/12/2019 , PA

Communication was fantastic!

Would Recommend
5/5
Would Buy Again
5/5

F
First L.
11/12/2019 , PA

Neil was great to work with & provided excellent customer service.

Would Recommend
5/5
Would Buy Again
5/5

B
Brian F.
10/06/2019 , CO

Tish and Allen are the best. Tish got my order put together in now time. Allen helped me to get my Batch Freezer hooked up the right way. I highly recommend Turnkey. And also, Tish got me financed through Vend Lease that took care of everything for me. Thanks so much for all you did to keep my business up and running.

Would Recommend
5/5
Would Buy Again
5/5

H
Happy I.
09/04/2019 , IL

Tish was my first encounter with turnkey, she was very knowledgeable, courteous and a true delight to work with!
I did have an unforeseen issue with one of the machines I bought and Neil was on right on top of it and worked to resolve it to my complete satisfaction. Will definitely do business with them again!

Larry Nissen
T&S Concessions
Mokena, IL

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

E
Erik V.
08/08/2019 , CA

Got my machines quickly, and everything was working just as expected. Jennie was the sweetest women and she helped me throughout the entire process as well. Just an overall amazing experience. If I ever need any more icecream equipment, these will be the first people i call.

Would Recommend
5/5
Would Buy Again
5/5

B
Bonnie B.
06/29/2019

We have purchased an Emery Thompson Batch freezer and sold two Taylor machines through Turnkey parlor. In all three cases we have been pleased with our transactions and will continue to use them as needed in the future.

Would Recommend
5/5
Would Buy Again
5/5

L
Lori
05/03/2019 , NY

Would happily use TurnKeyParlor in the future. Highly responsive with fair pricing.

Would Recommend
5/5
Would Buy Again
5/5

F
Fred W.
04/04/2019 , PA

Jennie at Turnkeyparkor is incredible. We bought an Italian ice cart and loved the process. Can't wait to work with Jennie on future needs
Jennie deserves a raise

Would Recommend
5/5
Would Buy Again
5/5

T
The C.
11/01/2018 , WA

The Caboose was really happy and satisfied with the fabulous customer service we received from TurnKey Parlor. It was great to talk to actual persons that could relate to what we are asking for.

Would Recommend
5/5
Would Buy Again
5/5

K
Kim
10/31/2018 , SC

Turnkey Parlor had exactly what I needed. The order arrived quickly. I would definitely use turnkey parlor again.

Would Recommend
5/5
Would Buy Again
5/5

E
Eat Y.
10/23/2018 , CA

The Turnkeyparlor customer service team was very professional and courteous. They promptly responded to my questions before, during, and after purchase.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

M
Mmm S.
10/23/2018 , CA

I was looking for an ice cream cart because mine was stolen and Turnkey Parlor was exceptional. Dee has a warm and friendly voice over the phone and I'm back in business. This cart is way better than my old one also. Very sturdy and I no longer need dry ice. It didn't take long to deliver it also

Would Recommend
5/5
Would Buy Again
5/5

A
Arbie S.
08/14/2018 , NV

Neil, I would like to express my sincere gratitude to both you and Tish. I've purchased from you in the past and have always been satisfied. My most recent purchase was not in the condition the third party had stated and required more than $2300 in repairs. I contacted your company and was very impressed to receive a call directly from Neil, talk about making a person feel like the most important customer they have, he did just that. Neil was true to his word and paid for all parts and delivery with no cost to me. You have earned a lifelong customer. Thanks again, Arbie Stone A&I Concessions

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

M
Marci
07/26/2018 , AZ

A few of my machines were damaged during shipping. Turnkey was easy to contact and made sure everything was repaired quickly They went above and beyond! What a great company to work with!

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

A
Anonymous Customer
07/13/2018 , CA

I needed to get a product delivered quickly and Turnkeyparlor worked with me and was able to get it exactly when I needed it to arrive.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

D
David
07/06/2018 , PA

"I asked Neil and Tish
for help selling my four Electrofreeze machines and they got the
job done quicker than I expected. At first I was a little nervous about
waiting for a portion of my money, but was pleasantly surprised to
be paid on time and as promised.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

M
Milkbox I.
07/06/2018 , CO

Our experience with Turnkey Parlor was great from start to finish. The customer service was prompt, gracious and helpful every step of the way and we are thrilled with our new ice cream cart. All expectations were exceeded, and we invite you to swing by Milkbox Ice Creamery in Denver's Union Station to see it in action if you're ever in the neighborhood.

Would Recommend
5/5
Would Buy Again
5/5

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