2 weeks ago , IL
A pleasure to deal with! I would definitely do business with them again in the future.
Excellent Communication and Tish was amazing at getting back to us and letting us wha r would be every step as well as making sure we knew what to expect. If you are looking to buy or sell your ice cream/ frozen dessert machine do not hesitate!
07/10/2023 , OH
I recently purchased an ET CB350 machine from Turnkey parlour and had a great experience. Will definitely recommend them to others looking for equipment.
05/11/2023 , NB
Turnkey parlour were amazing to deal with. We were making a purchase across borders and I had my concerns. They were professional and deeply understanding. I would definitely recommend to anyone purchasing Dairy Bar machinery Turnkey parlour is the go to 'pros' mary Octopus Ice Cream
05/11/2023 , MN
Had some unexpected issues with the shipment and Jennie took care of everything promptly and kept me posted the entire time. Highly recommend Neil, Jennie, and the whole turnkey parlor team.
05/11/2023 , NH
The purchase was easy. Everything the co. Said they did. The equipment was delivered on time in great shape. There were a few repairs thst needed to be done they covered them completely. 100% would buy again from this co.
01/14/2023 , CA
From contacting Neil to being conected to Tish from shipping...over all 5 star...even under the circumstances of time and weather , Tish pushed thru the week till it turned up...Nice Trucking Compomy dispatched Cesar drive Very helpful stretch wrapped machine and blankets...great deal thank s
Turn key parlor... Neil , Tish....
01/14/2023 , VA
Tish was easy to work with and was able to resolve our issue in a professional manner. Starting and running a business is extremely difficult. Any savings or help navigating this world is needed and appreciated. Turnkey offers a good resource for finding equipment.
01/06/2023 , AZ
I've used turnkey twice and was highly satisfied both times. Had one tiny issue come up but it was handled quickly and professionally. Great company and personnel.
10/26/2022 , PA
Tish was amazing every step of the process. She was very professional and so helpful and responsive to my questions and emails. I would highly recommend TurnkeyParlor. This was a very smooth process because of Tish!
10/20/2022 , NC
Love love turn key parlor. Service is always fantastic and everyone is friendly. I call all the time and always get quick answers!
10/19/2022 , PA
Jennie Halpern has been fantastic. Very responsive, competitive pricing, short lead times. I will continue to source equipment from them whenever possible in the future.
Millie's Homemade Ice Cream
10/18/2022 , MN
Jennie worked with me on my purchase. She was very patient and informative as I described my wants and needs. Options were provided and Jennie even provided me with an upgrade after supply chain issues interrupted my order. Thank you Jennie and Turnkey Parlor for the great service.!!!
10/17/2022 , PA
Jennie at Turnkey Parlor was very knowledgeable and helpful in helping us get our ice cream shop set up in our restaurant. The equipment we purchased was top notch, delivery as expected, and when a wheel on the freezer cabinet came in damaged from shipping, she got a replacement out to us immediately. I will definitely do more business with Turnkey Parlor.
10/17/2022 , GA
Everyone was kind and really friendly, it was a nice experience and I recommend Turnkey parlor to anyone ,looking for quality products Jenna is your Source
Minister KIm Simmons -Teasley
10/14/2022 , MI
I purchased a used dipping cabinet from Turnkey for my bakery/ice cream business, Weakness For Sweets.
The whole entire process was very quick and easy. The staff, especially Tish, was awesome to work with. I was kept updated throughout the process including delivery and follow up after delivery to ensure there were no issues.
I highly recommend Turnkey for any new and/or used ice cream equipment purchases!
03/11/2021 , OH
We have worked with Turnkey Parlor as both a seller and a buyer. We sold a piece of equipment to them and were so impressed with the knowledge and care of the inspector that they had come and examine and pick it up, that we decided to go back to them when we were in need of new equipment ourselves. Our experience as a buyer was ultimately completely satisfactory. It started out rocky as our machine did not work as expected. The folks at Turnkey Parlor worked with us and went above and beyond to make sure that the machine that we purchased was fixed and fixed correctly. This took quite a lot of communication and attention as it was specialty equipment that not every local technician has experience with. We are so impressed with the integrity with which this company operates. We would not hesitate to order from them again in the future.
03/06/2021 , SC
I worked with Jennie when purchasing the BDC-8 Push Cart with Umbrella & Chalkboard Package for my Italian Ice startup business. She was very knowledgeable and a pleasure to work with. I received my order in the time frame she quoted. All items were of high quality, something rare these days! I highly recommend Turnkey Parlor.
02/12/2021 , AL
Fantastic service - seamless!
02/10/2021 , CT
Neil and his staff were top notch start to finish. Very responsive and they get things done in a hurry. I'll never look elsewhere again.
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