If you call ask for Mike. Mike Winton was very very helpful at making sure that I got everything I needed and some stuff I didn't. We run a small fleet of 60 trucks and about 80 trailers. We needed this laptop for our diagnostic equipment. When I explained to Mike what I wanted he knew exactly what I needed. Then I put everything on hold and Mike called me a few times and simply asked if I was still in the market or did I buy somewhere else? I told him I was still in the market, I had just got covered up with another project. Thanks to his gentle persistence, I was able to get out of trouble when asked where are laptop was. Mike updated my estimate and resent it. 24 hours later my laptop was on its way.