People choose TSI for three main reasons: our shipping and moving experience, our reasonable prices for shipping and moving services and our good customer service. We can provide a shipping or moving price quote over the phone within a few minutes, or you can request a shipping or moving price quote online. We never perform a move or handle a shipment without providing you with a clear, written summary of the shipping and moving price and the shipping and moving services we are providing.

Due to the large number of moves and shipments that we do with moving companies and shipping companies, we can offer low shipping and moving rates. Dealing with movers and freight shipping companies can be confusing and difficult – we know! – but dealing with TSI, the moving and shipping expert, is clear and simple. We explain everything you need to know about moving and shipping up front so there are no surprises and no hidden charges when you are shipping and moving with TSI.

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1,357 Verified Customer Reviews

1,357 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.3

Overall Star
Rating

5 Shopper Approved - Review Star
961
(70.8%)
4 Shopper Approved - Review Star
144
(10.6%)
3 Shopper Approved - Review Star
59
(4.3%)
2 Shopper Approved - Review Star
45
(3.3%)
1 Shopper Approved - Review Star
148
(10.9%)

Product Satisfaction
4.4
5 Shopper Approved - Review Star
480
4 Shopper Approved - Review Star
74
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
18
1 Shopper Approved - Review Star
59
Customer Service
4.3
5 Shopper Approved - Review Star
935
4 Shopper Approved - Review Star
122
3 Shopper Approved - Review Star
61
2 Shopper Approved - Review Star
49
1 Shopper Approved - Review Star
121
Price Satisfaction
4.0
5 Shopper Approved - Review Star
302
4 Shopper Approved - Review Star
194
3 Shopper Approved - Review Star
103
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
41
SHOW DETAILS

5-star reviews
750+

5-star reviews

9 years collecting reviews

About this Company

People choose TSI for three main reasons: our shipping and moving experience, our reasonable prices for shipping and moving services and our good customer service. We can provide a shipping or moving price quote over the phone within a few minutes, or you can request a shipping or moving price quote online. We never perform a move or handle a shipment without providing you with a clear, written summary of the shipping and moving price and the shipping and moving services we are providing.

Due to the large number of moves and shipments that we do with moving companies and shipping companies, we can offer low shipping and moving rates. Dealing with movers and freight shipping companies can be confusing and difficult – we know! – but dealing with TSI, the moving and shipping expert, is clear and simple. We explain everything you need to know about moving and shipping up front so there are no surprises and no hidden charges when you are shipping and moving with TSI.

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G
GrammyD
09/21/2021 , MD

TSI was responsive and very helpful in getting us through our first experience at shipping a grandfather clock that held an immense amount of sentimental value. the Company was also especially helpful to help us navigate getting the pickup date in between vacation dates. Thank you for getting the clock to our family who live in another state. When I need to ship things in the future I will be using TSI.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

TSI specializes in transporting and taking the special care and attention needed to move grandfather clocks. We are happy to hear we could accommodate your family's schedule and appreciate you choosing TSI for such a special and sentimental family piece! 

B
B. L.
08/24/2021 , SC

Excellent service-I was so happy to see my great grandfathers jelly cupboard. It was totally protected and wrapped. Perfect condition during the shipment. If I had any concerns, I would reach out and I was kept up to date.
The gentlemen that delivered to my door-called and said they would be arriving shortly...(within 12 minutes) there they were!
Start to finish-First Class!!

So happy-highly recommend them!!

Thank you so much

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

TSI appreciates your positive feedback. We are happy to hear all went well and that your great grandfathers jelly cupboard was shipped safely.  We realize the sentimental nature and are pleased that our service level was up to par!

L
Lisa S.
08/23/2021 , NH

I am so pleased with the service I received from TSI. I shipped a unique sofa set to a family member in a different state. The care that was taken ( from the pick up to the delivery) ensured the set got to its destination in the pristine condition it was picked up. Thank you so much TSI!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Lisa, thank you for your feedback. We are pleased to hear that all went well with your shipment and hope you will consider TSI in the future for any long distance moving needs!

J
Jean
07/20/2021 , WA

We needed to move my mother from Minneapolis to Spokane, WA. The move would involve only a few items of furniture and 10 boxes, so the original idea was to rent a U-Haul. After adding up rental charges, gasoline, motel rooms, etc. - not to mention loading and unloading heavy items by ourselves - we looked into TSI's service. It was surprisingly cost effective. The items arrived within the expected time and in good shape. TSI made sure we were kept informed, provided us with all contact information, and an actual human being was easy to reach via phone. Highly recommended for 'small load, long haul' situations.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Hello Jean- thanks for your feedback and choosing TSI as a move solution for your Mom!

N
Neil B.
07/19/2021 , FL

TSI was a pleasure to do business with. They made every step of the process of moving very tolerable and almost stress free! They are extremely professional and their staff was always there to answer any questions that might arise. It was a pleasure doing business with them! I highly recommend them and will definitely use their great service in the future.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

T
TracyR
06/01/2021

From the sales department to the final destination delivery people, every person was professional, helpful and kind. I got consistent email updates during transit (my item was delivered from IA to CO), and when it came to pickup and delivery windows, my updates were hourly. Let TSI take the worry out of long distance moving.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Tracy thank you for choosing TSI- we appreciate your business. We strive to provide excellent customer service from start to finish!

K
Kristen
06/01/2021 , CA

TSI helped my move be easy and less stress. They saved me a lot of money, and I would use them again for a smaller scale move like my own. Kathy made everything easy from start to finish. I truly appreciated her help!

Product Satisfaction
4/5
Price
5/5
Customer Service
5/5

Company Response

Thank you Kristen for reviewing our service. We are happy to hear the move went well and hope you will contact us again if you plan on moving so we may assist you!

D
Debra
04/30/2021 , CA

I was very happy with TSI. They notified of the pick up, and estimated delivery time. Final drop off was scheduled 24 hrs. ahead of time and very prompt. Item was placed in the location of my house where requested. All was good.

Product Satisfaction
5/5
Price
3/5
Customer Service
5/5

Company Response

Debra, thanks for choosing TSI for your shipping and moving needs. We are happy to hear that all went well and you are happy with our service. Thanks!

A
Aaron G.
04/07/2021 , NY

I found out about TSI when I read their blog post about less-than-truckload shipping. Their services were a perfect fit for my move. The sales representatives who gave me an estimate were polite and prompt. The movers came exactly on schedule, took pictures of all my things, and carefully packed them before taking them away. The delivery happened on schedule too, and they were communicative the whole time. I would definitely use TSI again.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Aaron- thanks so much for choosing TSI. We are happy to hear things went smoothly and that the service was prompt and we communicated clearly. Keep us in mind for any future long distance moves!

W
Warrenb
03/16/2021 , GA

I had an excellent experience with TSI for a small move from Boston to Atlanta GA. Not only did the move end up being quicker than expected, it was half the price of the typical full carrier mover. I would definitely use them again for small moves where I have less than the 2000lb minimum.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Warren, thank you for choosing TSI for your small move. We are happy to hear that you were satisfied with our service and hope you will consider TSI for any future moves!

D
D D.
03/16/2021 , NC

Absolutely wonderful service! Very quick and responsive to my questions and initial request for information. They were very timely in pickup and deliver. All items were wrapped very well and secure for the very long trip across country. Pricing was very reasonable and fair. Polite and professional contacts with EVERYONE along the way during this process. Very very delighted and will be using them again in the future.

Thank you so much!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you so much for your feedback- TSI takes pride in our customer service and we greatly appreciate your business. Thanks for choosing TSI!

L
Liz C.
02/21/2021 , NY

Getting my kitchen table shipped from Florida to New York was a breeze. TSI made is easy to get a quote and schedule pick up and drop off. The best part was communication and accuracy around pick up and drop off times so there was no wasted time waiting around for the truck. And my glass-top table arrived safe and sound.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

Company Response

Liz, thanks so much for taking the time to review TSI. We are happy to hear your move went smoothly. Please consider us for any future long distance moves! 

M
Matt
02/04/2021 , CA

TSI helped me ship an exercise bike that I sold on ebay. The whole process was smooth and everything arrived safely and as promised. I would definitely use them again!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Matt- thank you for your feedback and for choosing TSI! Stay well!

V
Vanessa
01/19/2021 , CA

The company operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.

Product Satisfaction
4/5
Price
3/5
Customer Service
5/5

Company Response

Vanessa, thank you for the positive feedback and for choosing TSI! 

C
CINDY C.
01/19/2021 , TN

TSI delivered my chair, on time, professionally, and without a scratch! Highly recommend!

Product Satisfaction
5/5
Price
3/5
Customer Service
5/5

Company Response

Thanks for choosing TSI Cindy! We are happy to hear all went well and hope you will consider TSI for any future moves. 

E
Eileen C.
12/11/2020 , CA

TSI did an amazing job getting my belongings from Massachusetts to California. I had some very fragile family heirlooms I needed to move after my father passed away, and everything got here in perfect condition, something I have never experienced with a move before! Even though I had a small load, they got my stuff to me within weeks and at a very reasonable price. Customer service was thorough, always pleasant and helpful. I used them at a friend's recommendation, and would full heartedly recommend them to others!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Eileen, thank you for trusting us to move your family heirlooms. We appreciate your business and the fact that you shared your experience. Stay well and happy holidays!

S
Sheila
12/11/2020 , IA

Service was as described. Pickup and delivery met expectations defined up front. Would use service again.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

Company Response

Sheila thank you for choosing TSI! We appreciate your feedback- come see us again. 

M
Mandie C.
12/10/2020

TSI helped make a stressful move easy. From the first phone call I placed, to the finally delivery, everyone I've dealt with was fantastic!! Any questions I had were answered promptly and invoicing was easy to read.

I've already recommended TSI to friends!!!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Moving can be stressful and TSI is happy to have made this a good experience for you. Thanks for choosing TSI Mandie!

K
KFox
12/10/2020 , OH

We had an excellent experience with TSI. Had a bit of an unusual multi person pickup situation with my sister in the hospital and the item going from her house to my daughters, from OH to TN. But flawless execution by TSI and the family heirloom was transported with white glove service. Thank you!!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

TSI specializes in giving your move the personal attention it deserves. This is a tough time for many and TSI is here to help any way we can. Thank you for choosing TSI!

M
Marsha M.
12/08/2020 , AZ

After researching several moving options we chose TSI to transport our 4 handmade poly wood patio chairs from Michigan to Arizona. We were extremely pleased with the results. TSI did everything they promised. The chairs were picked up within the time frame projected, taken to a facility to be packaged, and delivered with care during the projected time frame. We were really impressed with the way the chairs were packaged, we couldn't have asked for more. The delivery men unpackaged them, placed them exactly where we wanted and took away the packaging debris. Communication during the entire process was great. All questions we had were promptly answered with an email or personal call. We are very glad we chose TSI, we would use them again, and recommend them.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Marsha thank you for choosing TSI for your move. We are happy to hear you were satisfied with our service and come see us again if you have additional long distance moves- we are here to help!

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