People choose TSI for three main reasons: our shipping and moving experience, our reasonable prices for shipping and moving services and our good customer service. We can provide a shipping or moving price quote over the phone within a few minutes, or you can request a shipping or moving price quote online. We never perform a move or handle a shipment without providing you with a clear, written summary of the shipping and moving price and the shipping and moving services we are providing.

Due to the large number of moves and shipments that we do with moving companies and shipping companies, we can offer low shipping and moving rates. Dealing with movers and freight shipping companies can be confusing and difficult – we know! – but dealing with TSI, the moving and shipping expert, is clear and simple. We explain everything you need to know about moving and shipping up front so there are no surprises and no hidden charges when you are shipping and moving with TSI.

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1,357 Verified Customer Reviews

1,357 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.3

Overall Star
Rating

5 Shopper Approved - Review Star
961
(70.8%)
4 Shopper Approved - Review Star
144
(10.6%)
3 Shopper Approved - Review Star
59
(4.3%)
2 Shopper Approved - Review Star
45
(3.3%)
1 Shopper Approved - Review Star
148
(10.9%)

Product Satisfaction
4.4
5 Shopper Approved - Review Star
480
4 Shopper Approved - Review Star
74
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
18
1 Shopper Approved - Review Star
59
Customer Service
4.3
5 Shopper Approved - Review Star
935
4 Shopper Approved - Review Star
122
3 Shopper Approved - Review Star
61
2 Shopper Approved - Review Star
49
1 Shopper Approved - Review Star
121
Price Satisfaction
4.0
5 Shopper Approved - Review Star
302
4 Shopper Approved - Review Star
194
3 Shopper Approved - Review Star
103
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
41
SHOW DETAILS

5-star reviews
750+

5-star reviews

9 years collecting reviews

About this Company

People choose TSI for three main reasons: our shipping and moving experience, our reasonable prices for shipping and moving services and our good customer service. We can provide a shipping or moving price quote over the phone within a few minutes, or you can request a shipping or moving price quote online. We never perform a move or handle a shipment without providing you with a clear, written summary of the shipping and moving price and the shipping and moving services we are providing.

Due to the large number of moves and shipments that we do with moving companies and shipping companies, we can offer low shipping and moving rates. Dealing with movers and freight shipping companies can be confusing and difficult – we know! – but dealing with TSI, the moving and shipping expert, is clear and simple. We explain everything you need to know about moving and shipping up front so there are no surprises and no hidden charges when you are shipping and moving with TSI.

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E
Emma
09/14/2023 , AL

The customer service was excellent and all items were treated with care!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Anonymous Customer
09/04/2023

Excellent customer service. Had a small amount of furniture delivered from Houston to DC. Pick up and drop off times were accurate. Price seemed expensive until I compared alternatives. Very pleased!

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

J
JOHN D.
07/30/2023 , FL

The entire process was timely and professional and exact to contract.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thanks John, we are glad to hear the process went smoothly!


D
Danielle
07/30/2023 , CA




I used TSI to move from Jersey City to San Diego and was super impressed by their costumer service, quality of care with my moving boxes, and price. I called several moving companies prior to reaching out to TSI and was met with incredibly high rates and salespeople accustomed to using scare tactics to lock you into dropping a $500 non-refundable deposit to secure a pick up. I worked with Max Huber at TSI for my move and was so impressed by his friendliness, honesty, and frequent communication. By the time I was ready to book a pickup, I felt well versed in TSI's policies and procedures. I'm hoping to stay rooted in San Diego, but if I ever need to move back east, I would 100% book again with TSI.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thanks Danielle for your kind review. Customer service is very important to us and good communication is key. TSI appreciates your business!


J
Jo P.
07/17/2023 , OH

We used TSI to move an antique desk and trunk from California to Ohio we totally recommend TSI. They were very professional and helpful from my first email requesting a quote until the delivery of the items. The pick up and delivery teams were friendly and handled and wrapped and unwrapped each item with care so no damage would be done. Thank you very much TSI.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

TSI greatly appreciates you entrusting your antique in our care. It was our pleasure to assist and hope you will consider TSI for any future long-distance shipments!


N
Natalie B.
07/13/2023 , TX

TSI was highly professional in the move of our china cabinet from my home in Austin, TX to my sister's home in Ventnor, NJ. Fantastic communication and successful move.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Natalie, we are glad to hear this move went so well for you and we truly appreciate you leaving a kind review!


J
James L.
06/28/2023 , WA

Took a while to receive items from Brooklyn, New York but it was very much worth it when I was able to see the ordered items. The delivery driver was very polite and kept me informed as to delivery date. He uncrated antique lamps (4), unwrapped same and photographed all for his and my protection. The crating was just super great and we had no breakage for such a long trip of 3,000 plus miles. You folks at TSI did a wonderful job and I would heartily recommend your company.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
Marsha
06/28/2023 , FL

Excellent service and communication

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thanks so much for your feedback and choosing TSI for your long-distance move Marsha!


V
Veronica F.
06/21/2023 , CO

I very happy and satisfied with my experience. Team was great. All my questions, concerns were answered and addressed immediately and resolved quickly. I am very happy with the customer service and delivery of my piano. Thanks for shipping my piano.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Veronica, it was our pleasure to transport your piano. Thanks for choosing TSI! 


L
Lisa H.
06/21/2023 , GA

This is a great company to work with! Great customer service! I shipped from Atlanta to Colorado and everything went so smooth. They were in constant communication and answered all my questions very promptly. I highly recommend this company.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

Company Response

Thanks so much for the feedback. Great commuication and customer service are very important to us as a company. Thanks for choosing TSI!


L
LAD
04/19/2023 , TX

The professionals at TSI were exactly that.. professional! Everything from the initial contact to to delivery went smoothly. Kathy at the main office in PA was extremely responsive and helpful in detailing the care and options available for my shipment (transport of a rare antique sewing cabinet from CA to TX) and made me feel valued as a customer. I was kept informed regarding when the cabinet had been collected, as well as the approximate delivery date. When the cabinet finally arrived, the men delivering and unpacking the cabinet arrived on time and were both friendly and courteous. They un-crated the cabinet on my front porch before carrying it to the exact location I indicated. They encouraged me to inspect the machine... not one scratch! I can not thank TSU enough as they handled this treasured antique as if it were their own.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

TSI takes great pride in helping our cusotmers move their precious antiques! We are happy to hear you were pleased with our service! Thanks for choosing TSI!


C
Camille D.
02/07/2023 , CA

I used TSI for a small move from New Jersey to California, and I could not recommend their services more. From the first time I found them on Google to ultimately having my boxes arrive in California, the service was highly professional, reliable, and reasonably priced. My boxes shipped in the expected timeframe and were undamaged. If I had a question, they were attentive to emails and phone calls, and all around, very hands-on in the process. If you are considering a small move of any sort, definitely consider using TSI and you won't be disappointed!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

TSI greatly appreciates your feedback on our service. Thanks so much for choosing TSI!


A
Anonymous Customer
01/24/2023 , FL

Prompt pickup and delivery - very professional. I definitely recommend using this service.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Happy to hear our services were professional and timely- we strive for excellence. 


J
Joan B.
12/21/2022 , NE

I was impressed on the care that was taken to keep my chair in good condition. The driver was so careful, polite and very accommodating. I would highly recommend this carrier. I am so glad I used this service. Thank you.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thanks Joan for choosing TSI! We are happy to hear our customer service was up to par! 


J
Jeanne
12/21/2022 , WI

I'm very happy with TSI. Their customer service was excellent. They answered all of my questions in a timely manner. The pick up and delivery of 2 pieces of antique furniture went smoothly and without any damage to the 2 pieces we sent. I am very pleased and would highly recommend them to others.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

Company Response

Moving antique furniture with special detail and care is critical- thank you for entrusting TSI with your dear antiques!


J
Judy K.
10/19/2022 , NY

I was very pleased with the service provided. I could call and get updates.
The gentlemen that delivered my items were very professional.
My items were wrapped very well ,and got here in good condition.
They were very old antique pieces of furniture,,so I was so happy
They got here safe! I would definitely recommend tsi!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Judy, thank you for your feedback. We strive for great communication and service- thanks for choosing TSI!


F
Fetherland
10/01/2022 , AL

I reached out to TSI after a bad experience with movers contracted through U-Haul's Moving.com website. I was provided with a quote and answers to questions in a timely manner. The movers picking up and delivering the furniture were helpful, caring and friendly. I would not hesitate to recommend TSI to family and friends.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

We are happy to hear we were able to assist with your move. Thanks for contacting us and please keep us in mind for your next long-distance move!


L
Luz R.
09/12/2022 , CA

Everything was as explained and the packaging was well done. All items made it to its destination in good condition. Very professional and easy to work with.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Great to hear Luz! Thanks for choosing TSI for your long-distance move!


B
Betty B.
09/11/2022 , MT

Super friendly staff, prompt pick-up in Pennsylvania of my mother's grandfather clock, and delivery was within a month in Montana. The key was lost, but lucky me my clock guy in Montana had an extra and with a little modification made it work. I would use TSI again.

Product Satisfaction
5/5
Price
3/5
Customer Service
5/5

Company Response

Great to hear Betty! Thank you for choosing TSI!


M
Molly
09/11/2022 , AZ

Easy to book, on time and very friendly

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

We strive to make the moving process stress and hassle free. Thanks for your review Molly!


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