People choose TSI for three main reasons: our shipping and moving experience, our reasonable prices for shipping and moving services and our good customer service. We can provide a shipping or moving price quote over the phone within a few minutes, or you can request a shipping or moving price quote online. We never perform a move or handle a shipment without providing you with a clear, written summary of the shipping and moving price and the shipping and moving services we are providing.
Due to the large number of moves and shipments that we do with moving companies and shipping companies, we can offer low shipping and moving rates. Dealing with movers and freight shipping companies can be confusing and difficult – we know! – but dealing with TSI, the moving and shipping expert, is clear and simple. We explain everything you need to know about moving and shipping up front so there are no surprises and no hidden charges when you are shipping and moving with TSI.
Public Comment
Thank you for the positive feedback and review. TSI strives to give our customer a great experience. Thank you for choosing TSI!Public Comment
Unfortunately there was damage sustained to this shipment which was reported to TSI and an insurance claim was filed due to an additional policy the customer had taken out. It is not often that shipments sustain damage, in fact TSI's damage rate is below the industry standard. I do see that this shipment was not professionally packed and was shipped using our freight service. Again, while damages are not common, we have no way of knowing how well the items were packed and protected and when shipping items with this service, they need additional protection or we would have highly recommend our white glove service. We do apologize for this inconvenience.Public Comment
Holly, we are sorry to hear that the service level fell short but we are happy to hear that TSI's communication was properly executed. We hope you will consider TSI for future moves.Public Comment
Paul, thank you for the great feedback and for choosing TSI!Public Comment
Jeff, Thank you for the feedback. We are sorry to hear that there was bit of a lack of communication but we are pleased to hear that the repair and delivery was completed. Thank you for choosing TSI!Public Comment
We thank you for the review. TSI strives to make the customer experience as seamless as possible. We are glad to hear all went well. Thank you for choosing TSI!Public Comment
Puma, thank you for choosing TSI! We are happy to hear that all went well with your shipment. We strive to provide great service and a pleasant customer experience. Thanks again!Public Comment
Thank you for the review. We do our best to update our customers providing them with regular tracking emails and calls on their shipment's progress. We appreciate your business, thanks for choosing TSI!Public Comment
Richard, thank you- we are happy to hear things went well! We appreciate your business, thanks for choosing TSI!Public Comment
We are so pleased to hear that your shipment went well and your Mother's chest of drawers arrived safely. We thank you for your business, thank you for choosing TSI!
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