transcriptionpanda.com Reviews

4.8 Overall Satisfaction Rating

Based on 83 Ratings

5
69 (83.1%)
4
12 (14.5%)
3
1 (1.2%)
2
1 (1.2%)
1
0 (0%)
69 5 stars in a row

Customer Service

4.9 Average

5
(24)
4
(3)
3
(0)
2
(0)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

transcriptionpanda.com

About Us

Welcome to Transcription Panda! We provide high quality audio and video transcription services to universities, corporations, non-profits, law offices, municipalities, and invididuals. Whether you are a post-graduate student having research interviews transcribed, a law firm having video testimony transcribed, or a Fortune 500 company having business meetings transcribed for internal use and future reference; we know your work is important, and we strive to produce high quality work that helps you achieve your objectives.

Our transcription process is built around consistently delivering high quality transcripts to our clients. We hire talented transcriptionists, uphold high internal quality standards, and have each transcript reviewed by our experienced team prior to delivery. Many clients are surprised to learn we do not use speech-recognition software. High quality transcription requires an understanding of the nuances of language and the context in which it is spoken. That is why all of our transcripts are human-generated and human-reviewed.

Visit our website here for more information. We look forward to working with you!

K

Kenneth
10/21/2019 , NY

4.0
Overall Satisfaction Rating

For the audio quality provided, Transcription Panda returned a good product. There was a noticeable difference in the transcripts though since many of the people on the recording were from different backgrounds and some of the accents may have made it difficult to understand. It's really important to have good audio quality and mic placement for this service.

Company Choice

Recommended through colleagues.

E

Ellen
10/19/2019 , CA

4.0
Overall Satisfaction Rating

The transcripts came back quickly. The only issue ... and I would have had it too ... is that I was interviewing people in India, and they tend to talk faster when using Indian place names, etc. So there are garbled parts of the interviews that are hard to figure out. The transcribers did a good job, and one even contacted me about some questions he had. It was a good experience.

Company Choice

Combination of price and features.

M

Mike G.
10/18/2019 , MA

5.0
Overall Satisfaction Rating

This service has been very easy to use and the turnaround is always on time.

Company Choice

Recommended by a colleague.

M

Michael
10/18/2019 , VT

5.0
Overall Satisfaction Rating

I've used Transcription Panda for four transcripts now and been very pleased with the transcribing.

Company Choice

I looked at different transcription services and yours seemed to be providing a good value at a fair price, and there wasn't a lot of BS and flashy stuff on your site, just really straightforward.

K

Karen G.
10/18/2019 , MA

5.0
Overall Satisfaction Rating

Fast, accurate, affordable. Website is easy to use too. Thank you!
J

Jack
04/30/2019 , NC

5.0
Overall Satisfaction Rating

Fast turn around, good accuracy

Company Choice

Internet. Cost

M

Michael
04/30/2019 , GA

5.0
Overall Satisfaction Rating

I enjoy the reliable and affordable service.
CustomerService
5/5

Company Choice

The language options for transcription (Spanish to English) were much better than competitors.

S

Solid P.
04/30/2019 , MA

5.0
Overall Satisfaction Rating

Our experience has been positive...had one speed bump with formatting which was resolved quickly and completely when brought to Transcription Panda attention. We have used other transcription services in the past and feel we will continue the use of Transcription Panda in the future as a better option.

Company Choice

You were recommended by a client with another service. We tried both and you were better.

A

Anonymous Customer
04/30/2019 , NH

5.0
Overall Satisfaction Rating

High Quality - excellent service -- very responsive. I have transcribed many interviews along the way, and I sure do appreciate the service you provide!
CustomerService
5/5

Company Choice

Referred by a colleague

J

Jen
04/30/2019 , MN

5.0
Overall Satisfaction Rating

I would recommend Transcription Panda for transcribing research interviews. They handled my somewhat complicated project (phone-recorded interviews with non-native speakers of English) competently from start to finish.

Company Choice

Personalized replies to my email inquiries that helped me plan my project (no auto-emails).

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