Sorry to say, but my device can't download because of a zip file. I tried yesterday, 3/6/21 and again today 3/7/21, both days costing me #14.88 each day to purchase and I have nothing. I don't want to buy Winzip just for one download. I would like to cancel my order and request a refund of $29.76 on my mastercard for the double purchase. If there is a different way to get the merchandise, let me know. Thank you. Leo Maier 405 922-7567.