tickets.expert Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

34,115 Verified Customer Reviews

34,115 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
21K+
(64.1%)
4 Shopper Approved - Review Star
7554
(22.1%)
3 Shopper Approved - Review Star
3359
(9.8%)
2 Shopper Approved - Review Star
466
(1.4%)
1 Shopper Approved - Review Star
876
(2.6%)

Would Buy Again
4.4
5 Shopper Approved - Review Star
21K+
4 Shopper Approved - Review Star
6778
3 Shopper Approved - Review Star
3614
2 Shopper Approved - Review Star
664
1 Shopper Approved - Review Star
1288
Would Recommend
4.4
5 Shopper Approved - Review Star
21K+
4 Shopper Approved - Review Star
7056
3 Shopper Approved - Review Star
3706
2 Shopper Approved - Review Star
606
1 Shopper Approved - Review Star
1227
Product Satisfaction
4.1
5 Shopper Approved - Review Star
1323
4 Shopper Approved - Review Star
745
3 Shopper Approved - Review Star
492
2 Shopper Approved - Review Star
133
1 Shopper Approved - Review Star
122
Price Satisfaction
3.6
5 Shopper Approved - Review Star
887
4 Shopper Approved - Review Star
626
3 Shopper Approved - Review Star
745
2 Shopper Approved - Review Star
305
1 Shopper Approved - Review Star
252
Customer Service
3.3
5 Shopper Approved - Review Star
44
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
30
SHOW DETAILS

5-star reviews
21K+

5-star reviews

7 years collecting reviews
Filter
M
Shopper Approved - Verified Customer Mrs H.
12/28/2016

Great

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Ron C.
12/28/2016

amazing after the last place i ordered tics from

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Glad to hear it, Ron! Thanks :) 

K
Shopper Approved - Verified Customer Khalid F.
12/28/2016

Fast and easy

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Alexandre R.
12/28/2016

Excellent

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Scott F.
12/28/2016

Very Easy and Nice.

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Susan C.
12/28/2016

Great

Would Recommend
5/5
Would Buy Again
5/5

F
Shopper Approved - Verified Customer Francisco P.
12/28/2016

Excelent

Would Recommend
5/5
Would Buy Again
5/5

I
Shopper Approved - Verified Customer Ing B.
12/28/2016

Good

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Savio V.
12/28/2016

Fee per ticket is extremely expensive

Would Recommend
1/5
Would Buy Again
1/5

Company Response

We are very sorry you found our service fees to be a bit high. These fees help us keep our website running efficiently to ensure a smooth, safe, and simple purchasing experience for our customers, as well as maintains our customer service department. These fees allow us to keep connecting fans with tickets to the events they are trying to attend!

Thank you for taking the time to leave a review!


R
Shopper Approved - Verified Customer Richard G.
12/28/2016

Easy. Nice and easy...
Good job with this process and site to all involved.
Rick
God bless the USA!

Would Recommend
4/5
Would Buy Again
5/5

Company Response

Thank you, Richard! :) 

R
Shopper Approved - Verified Customer Rolf K.
12/28/2016

service fee is very high. if I had an alternative, I would use it.

Would Recommend
4/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer ATLEE R.
12/28/2016

I didn't expect a service fee of over 200.00 .

Would Recommend
4/5
Would Buy Again
4/5

L
Shopper Approved - Verified Customer Lisa P.
12/28/2016

The service fee should be listed prior to check out

Would Recommend
4/5
Would Buy Again
4/5

Company Response

Thanks for the feedback, Lisa!

A
Shopper Approved - Verified Customer Andrew R.
12/28/2016

Fees to high

Would Recommend
4/5
Would Buy Again
4/5

Merchant Response

tickets.expert tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

B
Shopper Approved - Verified Customer Barbara A.
12/28/2016

No comments at this time

Would Recommend
3/5
Would Buy Again
3/5

Merchant Response

tickets.expert tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer Daniel C.
12/27/2016 , IL

A 30% service charge per ticket that isn't mentioned until the last screen of check out is very deceiving. I will never use site again.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5

Company Response

Sorry you were unhappy with the placement of the fees. These fees ensure that our website runs efficiently to keep the ticket purchasing process quick and easy for our customers.
We appreciate you taking the time to leave a review!

G
Shopper Approved - Verified Customer Gregory R.
12/27/2016

Awesome

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jesus S.
12/27/2016

Very simple.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer ADAM S.
12/27/2016

It's was very easy and user friendly

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Glad to hear it! Thanks, Adam!

J
Shopper Approved - Verified Customer Jacob
12/27/2016

Fine

Would Recommend
4/5
Would Buy Again
4/5

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