thomasfx.com Reviews

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369 Verified Customer Reviews

369 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
272
(73.7%)
4 Shopper Approved - Review Star
79
(21.4%)
3 Shopper Approved - Review Star
16
(4.3%)
2 Shopper Approved - Review Star
2
(0.5%)
1 Shopper Approved - Review Star
0
(0%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
299
4 Shopper Approved - Review Star
56
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
Product Satisfaction
4.8
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Customer Service
4.8
5 Shopper Approved - Review Star
7
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.7
5 Shopper Approved - Review Star
275
4 Shopper Approved - Review Star
83
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Price Satisfaction
4.5
5 Shopper Approved - Review Star
13
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
250+

5-star reviews

9 years collecting reviews
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A
Shopper Approved - Verified Customer Anonymous Customer
08/17/2016

Great

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Douglas U.
10/04/2021

Prices are fair, I expected the higher cost for shipping but it's better than what I found in other areas. And you have product.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you, Douglas, for your excellent review. We appreciate your feedback.

Shopper Approved - Featured Review
M
Shopper Approved - Verified Customer Michael H.
08/12/2020

Good organization. Straight forward purchase

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
A
Shopper Approved - Verified Customer Anonymous Customer
07/30/2020

So incredibly helpful and friendly

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Cliff W.
07/28/2020 , AB

Thomas F/X has the specialized products that I use as either accessories or as effects in my photography, and I'm pleased and grateful to be able to deal with them to further my vision as an artist.

Cliff W. Kirchhoff
C. W. Kirchhoff Photography

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Anonymous Customer
07/27/2020

Great Products

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer greg
07/14/2020

THANKS GREAT SITE

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
P
Shopper Approved - Verified Customer Paul O.
07/12/2020

Easy to use site, quick and professional

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
K
Shopper Approved - Verified Customer Kristina K.
09/22/2019

Easy shopping experience

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
J
Shopper Approved - Verified Customer Jane W.
09/28/2018

fantasic product

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you, Jane.  We appreciate your enthusiastic feedback about our products.

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Andrew J.
09/19/2018

I've ordered from Thomas FX twice now, each time has been smooth and enjoyable, professional staff that always take the time to work with you no matter what you need, prices seem very reasonable for the high quality of equipment and product you receive.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you, Andrew.  We appreciate you taking the time to write such a thoughtful and glowing review  of our service and our products.

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Luciana S.
03/12/2018

great online support

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thanks, Luciana, for the great review.  Glad we could help!

Shopper Approved - Featured Review
E
Shopper Approved - Verified Customer Erica V.
12/08/2017

Great experience easy checkout:)

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you, Erica, for your fantastic rating, and your thoughts on using our website.  We are glad you found that checking out was easy and your shopping experience was favorable.

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Rebecca
09/22/2017

Called to ask a question. Got quick accurate response.

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Katerina P.
07/28/2017 , AB

Service is perfect- Seller emailed me if I receive a parcel or not, also sent me a thankful letter. The instant snow I ordered is awesome- just like it meant to be, expands in seconds , my kids made a snowmans out of it. Thank you!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thank you very much for your positive feedback.  We take these comments as serious reflections on the business we provide to customers like you.  Thank you again for taking the time to complete.  

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Anonymous Customer
07/17/2017

I've been impressed & will continue to shop here.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Our reputation as a customer-focused company is very important to us and we are very responsive to customer feedback.  Thank you for taking the time to provide your kind comments.  

Thank you for choosing Thomas FX.  We look forward to serving you again.


Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Ryan R.
06/29/2017

It was a pleasure speaking with you, and I look forward to future business

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Matisse C.
06/11/2017 , QC

It's always fantastic to do business with Thomas FX!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Shopper Approved - Featured Review
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Shopper Approved - Verified Customer Thomas B.
06/01/2017

Very easy to order and fast shipping

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
M
Shopper Approved - Verified Customer Melissa
05/18/2017

looking forward to using this product!

Would Recommend
5/5
Would Buy Again
5/5

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