thermotex.com Reviews

About this Company

Thermotex Therapy Systems Ltd. (Thermotex) is North America’s top provider of far infrared therapy products for proven pain relief. A family-run and Canadian business, Thermotex has earned customer trust for more than 26 years through the uncompromised scientific efficacy, safety and quality of its products. In-step with this commitment, Thermotex products are registered as medical devices with the FDA and Health Canada and continuously meet the standards required to earn ISO certifications. Thermotex is versatile in application, designed for people, pets and horses; all products are united in their far infrared heat technology that targets pain and inflammation at the source. Centred on empathy and understanding for its customers' unique journeys with pain, Thermotex systems safely and effectively provide relief to individuals experiencing muscle and joint pain from injury or symptoms of arthritis, bursitis, lupus, fibromyalgia, various autoimmune conditions and more. The gentle heat penetrates 2.36 inches (10x deeper than traditional heating pads) to increase circulation, draw in natural properties that promote the body’s healing (such as nutrients, oxygen and proteins), reduce inflammation and soothe pain. Through every challenge with pain, Thermotex exists to provide safe, reliable and effective relief. 

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Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
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Darrell C - 09/28/2023

Velcro adjustments & online community

Larger soft Velcro areas on back of pad. An online community for users. How to methods could be shared and if necessary be critiqued by you for educational purposes. An separate soft Velcro piece to connect the prickly pieced straps for longer strap needs.

Darrell C

09/28/2023

Like that you are a Canadian co. Bob & Brad endorsed.


Thermotex Far Infrared Heating Pad - Neck
Shopper Approved - Verified Customer
Thermotex Far Infrared Heating Pad - Neck
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Gary C - 09/27/2023

Didn't make the team

I have the large heat pad from you. I love it. The neck pad to me fall very very short.


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
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Lyn - 09/16/2023

Best Healing Modality

The Platinum has been one of the most helpful parts of my healing process. I use it for muscle spasms, pain, sore and knotted muscles. Although it seems expensive, the cost is the same as my co-pay for about 5 physical therapy sessions but my ROM has improved and my pain is reduced much more they have throughout any 5 PT sessions I've ever had. I've also had more success with the Platinum than with other things I've tried including acupuncture, chiropracty, massage, and Rolfing. The company that makes/sells these is great too. They're quick to respond, helpful, and very understanding of those who are trying to heal.

Company Response

Thank you so much for your detailed review! We are thrilled to hear of all of the ways that our infrared technology has made a difference in your overall wellbeing and that we have been able to support you on your healing journey.

Lyn

09/16/2023

Using for pain/muscle spasms, need more - we fight over it


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
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Patricia K - 09/11/2023

I love this product as it works!!!!!

It has helped me move so much better, w/o a limp!

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.

Patricia K

09/11/2023 - California

Easy to understand the product, easy to order and reputable.


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
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William Z - 09/09/2023

Relief of pain areas.

Pain disappears after 45 mins. Great relief! Good product! I would use it twice daily, more often if necessary.

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.

William Z

09/09/2023 - Nova Scotia

I have a lot of medical problems.(PAD,Arthritis,Heart Blockages and Sleep Apnea.) Far infared helps me a lot, but, I use the sauna at my health provider-it's a pain to drive to.This is a great way for me to use at home whenever.! I'm now on CardioRehab-I'll mention this to the group and clinicians. Thank you. Can you send me some brochures to hand out?


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

Janice M - 09/09/2023

Better than a regular " heating pad". Comfortable - doesn't " burn" your skin.

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.


Thermotex Far Infrared Heating Pet Bed - Large
Shopper Approved - Verified Customer
Thermotex Far Infrared Heating Pet Bed - Large
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Sophie H - 09/08/2023

100% Recommend

Amazing bed! The cats love it and I have seen what a difference it has made with our senior cat who has arthritis. She is able to play more and is much happier in herself rather than shying away from the other cats.

Company Response

Thank you for your detailed review! We are so happy to hear that your kitties are enjoying their new bed and that our infrared technology is making a difference in their overall health and wellness. 

Sophie H

09/08/2023

I got this cat bed for my sphynx and senior cats


Thermotex Far Infrared Heating Pet Bed - Large
Shopper Approved - Verified Customer
Thermotex Far Infrared Heating Pet Bed - Large
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Rachel D - 09/05/2023

Great heating pad, my cat definitely recognizes the benefit, even in the summer!

I bought this bed for my aging cat. He is not a big fan of bolstered beds, or any official cat bed for that matter, so instead of waiting for him to discover the benefits, I removed the heating pad and put it under his usual snuggly blanket and that is now his favorite spot! He and I share that particular chair, so when he is not using it, I use the pad against my aging back and find it very soothing.

Company Response

Thank you for your detailed review! We are so happy to hear that your cat is enjoying his new bed and that our infrared technology is making a difference in his overall health and wellness. 

Rachel D

09/05/2023 - Colorado

Both my cat and I are enjoying the soothing relief of this heating pad. I wish I had purchased this sooner.


Thermotex Gold Far Infrared Heating Pad - Low Back, Hips, Hamstrings, Feet, Sit Bones
Shopper Approved - Verified Customer
Thermotex Gold Far Infrared Heating Pad - Low Back, Hips, Hamstrings, Feet, Sit Bones
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Carol H - 09/04/2023

This product doesn’t end the pain but helps somewhat.

Carol H

09/04/2023

I watched Bob and Brad and this was the product they recommended. It wasn't difficult to place this order.


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
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Bret C - 09/01/2023

We love it!

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

Gary C - 08/30/2023

I now know what far infrared is. What a difference.

Gary C

08/30/2023

easy


Thermotex Far Infrared Heating Pet Bed - Large
Shopper Approved - Verified Customer
Thermotex Far Infrared Heating Pet Bed - Large
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Jaime H - 08/23/2023

Our cats love these beds!

These beds are incredible! We have multiple different heated beds in the house and often find the cats piled in our Thermotex beds, they are by far the favourite. They are excellent for pain management for our one boy with arthritis, he sleeps so soundly when he’s curled up in one of the Thermotex beds.

Company Response

Thank you for your detailed review! We are so happy to hear that your kitties are enjoying their new beds and that they are making a difference in their overall health and wellness. 

Jaime H

08/23/2023 - Alberta

Great product & prompt shipping!


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

Anne F - 08/18/2023

We are thrilled with our Thermotex. It was well worth the purchase price

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.

Anne F

08/18/2023 - Georgia

Easy to find the product I need. The videos are very helpful.


Thermotex Far Infrared Heating Pad - Foot
Shopper Approved - Verified Customer
Thermotex Far Infrared Heating Pad - Foot
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Deborah P - 08/12/2023

Finally something that healed my foot pain!

It’s helped my foot pain from plantar fasciitis and i can walk without pain!!! I have been using it every night

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.

Deborah P

08/12/2023 - California

I'm thankful for your products, the pad healed my knee pain and I just recently purchased the foot pad and I love it. In only a few days of using it, it has helped me overcome the severe pain I had due to plantar fasciitis. I actually use it in my bed at night while I read, for an hour or so and again in the morning before I get out of bed. I still use the pad at the same time for my knee that has been pain free for months now. I love these infrared products! Thank you


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
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Cindy - 08/11/2023

I love my Platinum Heating Pad

I love this far Infrared heating pad. I actually use it for many hours each day especially on my feet and legs. They are healing so much quicker as circulation brings in fresh blood and toxins move out. The warmth also feels great.

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.

Cindy

08/11/2023 - Michigan

This Platinum heating pad helps my healing to go so much faster.


Thermotex Far Infrared Heating Pad - Foot
Shopper Approved - Verified Customer
Thermotex Far Infrared Heating Pad - Foot
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DIANA D - 08/02/2023

I recently purchased this for my wife who swears she's getting relief in both of her feet. The Far Infrared Heating Pad has enabled her to get a good night's rest without pain interruption. So far, it's proven to be a good investment.

Company Response

Thank you for your review! We are so happy to hear that your wife is experiencing the benefits of our infrared technology and that her sleep has improved!

DIANA D

08/02/2023 - Illinois

Customer service was second to none.


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

Lisa J - 08/01/2023

I really like my Thermotex heating pad. I have only been using it for a couple of weeks, and I can really tell a difference in the way I am feeling and recovering from an injury to my back that I acquired from a fall. I would and have recommended Thermotex to others.

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey. Thank you for recommedning us to others!


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

Cynthia N - 07/26/2023

.

Cynthia N

07/26/2023

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Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

robert S - 07/23/2023

Helps the pain in my back lots

Company Response

Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.


Thermotex Platinum Far Infrared Heating Pad - All Purpose
Shopper Approved - Verified Customer
Thermotex Platinum Far Infrared Heating Pad - All Purpose
See more product reviews

Larissa G - 07/11/2023

Thermotex Platinum Far Infrared

Nice device, however doesn’t work for my issues I purchased for, hoping to relive muscles spasms primarily in conjunction with paresthesia, neuromuscular problem. Otherwise very well made and I’m sure a great help for many people!

Larissa G

07/11/2023

Good service, nice product


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