thermotex.com Reviews
About this CompanyThermotex Therapy Systems Ltd. (Thermotex) is North America’s top provider of far infrared therapy products for proven pain relief. A family-run and Canadian business, Thermotex has earned customer trust for more than 26 years through the uncompromised scientific efficacy, safety and quality of its products. In-step with this commitment, Thermotex products are registered as medical devices with the FDA and Health Canada and continuously meet the standards required to earn ISO certifications. Thermotex is versatile in application, designed for people, pets and horses; all products are united in their far infrared heat technology that targets pain and inflammation at the source. Centred on empathy and understanding for its customers' unique journeys with pain, Thermotex systems safely and effectively provide relief to individuals experiencing muscle and joint pain from injury or symptoms of arthritis, bursitis, lupus, fibromyalgia, various autoimmune conditions and more. The gentle heat penetrates 2.36 inches (10x deeper than traditional heating pads) to increase circulation, draw in natural properties that promote the body’s healing (such as nutrients, oxygen and proteins), reduce inflammation and soothe pain. Through every challenge with pain, Thermotex exists to provide safe, reliable and effective relief.
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Darrell C - 09/28/2023
Larger soft Velcro areas on back of pad. An online community for users. How to methods could be shared and if necessary be critiqued by you for educational purposes. An separate soft Velcro piece to connect the prickly pieced straps for longer strap needs.
09/28/2023
Like that you are a Canadian co. Bob & Brad endorsed.
Gary C - 09/27/2023
I have the large heat pad from you. I love it. The neck pad to me fall very very short.
Lyn - 09/16/2023
The Platinum has been one of the most helpful parts of my healing process. I use it for muscle spasms, pain, sore and knotted muscles. Although it seems expensive, the cost is the same as my co-pay for about 5 physical therapy sessions but my ROM has improved and my pain is reduced much more they have throughout any 5 PT sessions I've ever had. I've also had more success with the Platinum than with other things I've tried including acupuncture, chiropracty, massage, and Rolfing. The company that makes/sells these is great too. They're quick to respond, helpful, and very understanding of those who are trying to heal.
Company Response
Thank you so much for your detailed review! We are thrilled to hear of all of the ways that our infrared technology has made a difference in your overall wellbeing and that we have been able to support you on your healing journey.
09/16/2023
Using for pain/muscle spasms, need more - we fight over it
Patricia K - 09/11/2023
It has helped me move so much better, w/o a limp!
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
09/11/2023 - California
Easy to understand the product, easy to order and reputable.
William Z - 09/09/2023
Pain disappears after 45 mins. Great relief! Good product! I would use it twice daily, more often if necessary.
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
09/09/2023 - Nova Scotia
I have a lot of medical problems.(PAD,Arthritis,Heart Blockages and Sleep Apnea.) Far infared helps me a lot, but, I use the sauna at my health provider-it's a pain to drive to.This is a great way for me to use at home whenever.! I'm now on CardioRehab-I'll mention this to the group and clinicians. Thank you. Can you send me some brochures to hand out?
Janice M - 09/09/2023
Better than a regular " heating pad". Comfortable - doesn't " burn" your skin.
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
Sophie H - 09/08/2023
Amazing bed! The cats love it and I have seen what a difference it has made with our senior cat who has arthritis. She is able to play more and is much happier in herself rather than shying away from the other cats.
Company Response
Thank you for your detailed review! We are so happy to hear that your kitties are enjoying their new bed and that our infrared technology is making a difference in their overall health and wellness.
09/08/2023
I got this cat bed for my sphynx and senior cats
Rachel D - 09/05/2023
I bought this bed for my aging cat. He is not a big fan of bolstered beds, or any official cat bed for that matter, so instead of waiting for him to discover the benefits, I removed the heating pad and put it under his usual snuggly blanket and that is now his favorite spot! He and I share that particular chair, so when he is not using it, I use the pad against my aging back and find it very soothing.
Company Response
Thank you for your detailed review! We are so happy to hear that your cat is enjoying his new bed and that our infrared technology is making a difference in his overall health and wellness.
09/05/2023 - Colorado
Both my cat and I are enjoying the soothing relief of this heating pad. I wish I had purchased this sooner.
Carol H - 09/04/2023
This product doesn’t end the pain but helps somewhat.
09/04/2023
I watched Bob and Brad and this was the product they recommended. It wasn't difficult to place this order.
Bret C - 09/01/2023
We love it!
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
Gary C - 08/30/2023
I now know what far infrared is. What a difference.
08/30/2023
easy
Jaime H - 08/23/2023
These beds are incredible! We have multiple different heated beds in the house and often find the cats piled in our Thermotex beds, they are by far the favourite. They are excellent for pain management for our one boy with arthritis, he sleeps so soundly when he’s curled up in one of the Thermotex beds.
Company Response
Thank you for your detailed review! We are so happy to hear that your kitties are enjoying their new beds and that they are making a difference in their overall health and wellness.
08/23/2023 - Alberta
Great product & prompt shipping!
Anne F - 08/18/2023
We are thrilled with our Thermotex. It was well worth the purchase price
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
08/18/2023 - Georgia
Easy to find the product I need. The videos are very helpful.
Deborah P - 08/12/2023
It’s helped my foot pain from plantar fasciitis and i can walk without pain!!! I have been using it every night
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
08/12/2023 - California
I'm thankful for your products, the pad healed my knee pain and I just recently purchased the foot pad and I love it. In only a few days of using it, it has helped me overcome the severe pain I had due to plantar fasciitis. I actually use it in my bed at night while I read, for an hour or so and again in the morning before I get out of bed. I still use the pad at the same time for my knee that has been pain free for months now. I love these infrared products! Thank you
Cindy - 08/11/2023
I love this far Infrared heating pad. I actually use it for many hours each day especially on my feet and legs. They are healing so much quicker as circulation brings in fresh blood and toxins move out. The warmth also feels great.
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
08/11/2023 - Michigan
This Platinum heating pad helps my healing to go so much faster.
DIANA D - 08/02/2023
I recently purchased this for my wife who swears she's getting relief in both of her feet. The Far Infrared Heating Pad has enabled her to get a good night's rest without pain interruption. So far, it's proven to be a good investment.
Company Response
Thank you for your review! We are so happy to hear that your wife is experiencing the benefits of our infrared technology and that her sleep has improved!
08/02/2023 - Illinois
Customer service was second to none.
Lisa J - 08/01/2023
I really like my Thermotex heating pad. I have only been using it for a couple of weeks, and I can really tell a difference in the way I am feeling and recovering from an injury to my back that I acquired from a fall. I would and have recommended Thermotex to others.
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey. Thank you for recommedning us to others!
Cynthia N - 07/26/2023
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07/26/2023
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robert S - 07/23/2023
Helps the pain in my back lots
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
Larissa G - 07/11/2023
Nice device, however doesn’t work for my issues I purchased for, hoping to relive muscles spasms primarily in conjunction with paresthesia, neuromuscular problem. Otherwise very well made and I’m sure a great help for many people!
07/11/2023
Good service, nice product
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