thermotex.com Reviews
About this CompanyThermotex Therapy Systems Ltd. (Thermotex) is North America’s top provider of far infrared therapy products for proven pain relief. A family-run and Canadian business, Thermotex has earned customer trust for more than 26 years through the uncompromised scientific efficacy, safety and quality of its products. In-step with this commitment, Thermotex products are registered as medical devices with the FDA and Health Canada and continuously meet the standards required to earn ISO certifications. Thermotex is versatile in application, designed for people, pets and horses; all products are united in their far infrared heat technology that targets pain and inflammation at the source. Centred on empathy and understanding for its customers' unique journeys with pain, Thermotex systems safely and effectively provide relief to individuals experiencing muscle and joint pain from injury or symptoms of arthritis, bursitis, lupus, fibromyalgia, various autoimmune conditions and more. The gentle heat penetrates 2.36 inches (10x deeper than traditional heating pads) to increase circulation, draw in natural properties that promote the body’s healing (such as nutrients, oxygen and proteins), reduce inflammation and soothe pain. Through every challenge with pain, Thermotex exists to provide safe, reliable and effective relief.
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Jeff M - 11/17/2023
Needs better controls. A tiny little green light on the backside says its' on? How in the world do you see that? And, needs an automatic turn off after 2 hrs. Needs some controls that show on/off, timing, etc. This little control box is not user friendly. Also, sometime temperature seems hot, and other times it's not...even after 30 minutes. So, not sure what is happening with it. Not consistent.
Ronald C - 11/16/2023
Best my wife has used to help relief of back pain..loves it..
Company Response
Thank you for your review! We are so happy to hear that your wife is experiencing some relief with our infrared products!
11/16/2023
Easy..thanks for offer
Michael S - 11/02/2023
Very uncomfortable. Wife’s pain got worse. Will be returning if results don’t improve in the 30 day trail period
11/02/2023 - California
YouTube
Evelyn C - 10/31/2023
Not inexpensive but worth it for the brief relief it brings from bone pain. Nothing else helps as much.
10/31/2023
Fine but I wish you took PayPal
Marie S - 10/26/2023
Seems like it helps my feet.
10/26/2023 - Wisconsin
Seems like a good product
Lisa M - 10/21/2023
The girls are loving their new beds!
Company Response
Thank you for your review! We are so happy to hear that the Pet beds are being well received!
10/21/2023 - Alberta
Product was recommended by friends in my dog club for IVDD pain management. Was easy to purchase online and nice to receive a promo code that assists with giving back to animal shelters
Paige B - 10/21/2023
Not very comfortable but after adding a light weight blanket, our pups use it.
Brenda W - 10/16/2023
It feels so good.
Company Response
Thank you for your review!
10/16/2023
Good
James D - 10/15/2023
it is just to stiff and unable to bend without breaking. the heat was comfortable but impossible to use for any area like the hip or bak
10/15/2023 - new york
ordering was fine and customer services , but the product is to stiff
Keith J - 10/11/2023
One of the heating pads did not work
Company Response
Thank you for your review. We are sorry to hear that you are having trouble with your product. Please call us at 1-800-975-0253, as we are able to provide repairs and technical support.
Heidi H - 10/10/2023
Product seems good so far. If there were improvements to be made I would say change the cover. It is a fake velvet material that LOVES pet hair. There must be a material that is soft but doesn’t attract fur so easily out there.
10/10/2023
Canadian Company. Canadian made. Can call a 1-800 and speak to a REAL person. Health Canada certified. ticks all boxes.
Dylan M - 10/08/2023
This heating pad is made in Calgary. I actually walked in to purchase my own and I'm doing a review on the one I ordered for my parents in law in Edmonton. They are not 60+ and have noticed significant improvement in injuries that were ailing them. As far as my own experience, I purchased it to help with the recovery from a sprained ankle. It has helped me immensely along with exercises. It has definitely allowed me to heal faster. The heat goes deep. My entire good and ankle feel very warm after treatment.
Company Response
Thank you so much for your detailed review. We are thrilled to hear that you have experienced the benefits of our infrared technology and shared it with your family.
Syeda - 10/07/2023
My cat loves it and I feel like she is feeling more agile
Company Response
Thank you for your review! We are happy to hear that your cat is enjoying her new bed and experiencing the benefits of our infrared technology.
10/07/2023
It was an easy and quick checkout. My vet recommended the product.
Denis D - 10/06/2023
Very good
10/06/2023
Good
Denis D - 10/06/2023
Very good
Company Response
Thank you for your review!
10/06/2023
Good
Denis D - 10/06/2023
Very good
Company Response
Thank you for your review!
10/06/2023
Good
Kenji M - 10/04/2023
This is one of most valuable product I've ever had in my life! I have started using my first one 4 years ago after I had a shoulder surgery, and it had helped the healing process tremendously. I started using this new one for my knee and ankle every day over a few weeks, and I already feel my injuries are improving!! Greatly appreciated for this wonderful, innovative product!! Thank you to the Thermotex
Company Response
Thank you so much for your detailed review! We are thrilled to hear of all of the ways that our infrared technology has made a difference in your overall wellbeing and that we have been able to support you on your healing journey.
10/04/2023 - Manitoba
Excellent service I have received from your customer service today! and from my experience you make the Excellent and Amazing products!
DIANE S - 09/30/2023
Seems to work but very stiff
09/30/2023
Quick and easy
Jane W - 09/29/2023
I’m happy to be able to afford this. I think it will be great. Just started using it as I had a back procedure on Monday and had to wait until Thursday to use it. Feels wonderful so far,
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
09/29/2023
Would have gotten the extended warranty, but it seemed a little too expensive.Hope it holds up.
Darrell C - 09/28/2023
Larger soft Velcro areas on back of pad. An online community for users. How to methods could be shared and if necessary be critiqued by you for educational purposes. An separate soft Velcro piece to connect the prickly pieced straps for longer strap needs.
09/28/2023
Like that you are a Canadian co. Bob & Brad endorsed.
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