thermotex.com Reviews
About this CompanyThermotex Therapy Systems Ltd. (Thermotex) is North America’s top provider of far infrared therapy products for proven pain relief. A family-run and Canadian business, Thermotex has earned customer trust for more than 26 years through the uncompromised scientific efficacy, safety and quality of its products. In-step with this commitment, Thermotex products are registered as medical devices with the FDA and Health Canada and continuously meet the standards required to earn ISO certifications. Thermotex is versatile in application, designed for people, pets and horses; all products are united in their far infrared heat technology that targets pain and inflammation at the source. Centred on empathy and understanding for its customers' unique journeys with pain, Thermotex systems safely and effectively provide relief to individuals experiencing muscle and joint pain from injury or symptoms of arthritis, bursitis, lupus, fibromyalgia, various autoimmune conditions and more. The gentle heat penetrates 2.36 inches (10x deeper than traditional heating pads) to increase circulation, draw in natural properties that promote the body’s healing (such as nutrients, oxygen and proteins), reduce inflammation and soothe pain. Through every challenge with pain, Thermotex exists to provide safe, reliable and effective relief.
9 Product Ratings and Reviews
3.8
Overall Star
Rating
About this Company
Thermotex Therapy Systems Ltd. (Thermotex) is North America’s top provider of far infrared therapy products for proven pain relief. A family-run and Canadian business, Thermotex has earned customer trust for more than 26 years through the uncompromised scientific efficacy, safety and quality of its products. In-step with this commitment, Thermotex products are registered as medical devices with the FDA and Health Canada and continuously meet the standards required to earn ISO certifications. Thermotex is versatile in application, designed for people, pets and horses; all products are united in their far infrared heat technology that targets pain and inflammation at the source. Centred on empathy and understanding for its customers' unique journeys with pain, Thermotex systems safely and effectively provide relief to individuals experiencing muscle and joint pain from injury or symptoms of arthritis, bursitis, lupus, fibromyalgia, various autoimmune conditions and more. The gentle heat penetrates 2.36 inches (10x deeper than traditional heating pads) to increase circulation, draw in natural properties that promote the body’s healing (such as nutrients, oxygen and proteins), reduce inflammation and soothe pain. Through every challenge with pain, Thermotex exists to provide safe, reliable and effective relief.
Cory - 12/10/2023
This is a very comfortable IR heat neck therapy device. It could use a velcro closure to hold the pad in close contact to the skin, but this can be managed on your own. It is warm, not hot, but penetrates deep to provide relief to the muscle spasm following my neck surgery (discectomy and fusion). Other neck devices I have tried are more for the shoulders than the neck, this fits the neck column very well targeting: levator scapulae, sternocleidomastiod, upper trapezius, splenius', scalenes, platysma and semispinalis capitis. Provides temporary relief for arthitis conditions (I have Ankylosing spondylitis), so I can relax enough to fall asleep. The construction is very durable, I have had the small pad for over a year of daily use and still in excellent condition including the power cord. There is no timer, but again you can add a timer to your electrical socket/plug, the switch is sturdy. I do not have to worry about the electronics burning out and starting a house fire.
Company Response
Thank you so much for your detailed review! We are so happy to hear that you are experiencing all of the benefits of our Infrared products!
12/10/2023 - British Columbia
Excellent product and delivery.
Irma H - 11/30/2023
I do get some relief using the neck heating pad but need to keep it up everyday. Will continue doing this. I have had it about 10 days.
11/30/2023
Purchased the thermotex gold pad a week ago. Arrived quickly. Was amazed how quickly it worked. Love it. Decided to order the neck pad with the Black Friday sale.
Gary C - 09/27/2023
I have the large heat pad from you. I love it. The neck pad to me fall very very short.
Francis G - 07/10/2023
The product has relieved much of the neck pain. Will continue using it.
Company Response
Thank you for your review! We are happy to hear that you are experiencing the benefits of our infrared technology and that we can support you on your healing journey.
07/10/2023
Other products have worked very well.
Mia S - 03/06/2023
Love the Thermotex heating pad for the neck. Only complaint is that the neck cuff is a bit of a tight little tight for both myself (I'm petite) and my husband (he's a size medium in tee shirts). Also the very big tag which is sewn onto the cuff gets in the way and is scratchy. I haven't yet cut it off but plan to very soon.
03/06/2023 - NV
Love the Thermotex heating pad for the neck. Only complaint is that the neck cuff is a bit of a tight little tight for both myself (I'm petite) and my husband (he's a size medium in tee shirts). Also the very big tag which is sewn onto the cuff gets in the way and is scratchy. I haven't yet cut it off but plan to very soon.
Mary A - 01/08/2023
I believe it is too early to give a review. May change with more use.
01/08/2023
I have a very old Thermotex heating pad which now only has 2 panels working. I bought it when you you were selling through TSC. I still use it. I love the far infrared heat. It works for me. I was thrilled to see the neck device today when I checked your website. I have terrible cervical spine pain and cannot take anti inflammatories to help ease the pain due to an issue with anemia. Yes, I take pain killers, but am looking forward to what your neck device can also do to help. Fingers crossed it will help me. Thank you.
Neck pain in Québec - 12/02/2022
While I rated the product as a good buy - there was no neutral option to select - I have received it only a week ago and it is still early to tell how well it is working. My other thermotex generate more heat and seem to bring relief a bit more quickly, sometimes after one 20-30-minute session. It could be that neck pain is more challenging. So, I shall use it a little longer before forming a final opinion and decide whether to keep it. Thanks for asking.
12/02/2022 - QC
please see above.
robert R - 07/16/2022
too soon to tell if it is doing any good
Company Response
Hi Robert, thank you for your interest in Thermotex! We'd really love to hear what you think once you've had a chance to use your Thermotex Neck unit longer!
07/16/2022 - FL
too soon to tell if it helps
Jennifer B - 05/07/2022
Very happy with my purchase, it's been helpful for my neck pain.
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