thepurecompany.com Reviews

3.3 Overall Satisfaction Rating

Based on 4 Ratings

5
2 (50%)
4
0 (0%)
3
0 (0%)
2
1 (25%)
1
1 (25%)
2 5 stars in a row

Delivery Time

4.7 Average

5
(2)
4
(1)
3
(0)
2
(0)
1
(0)

Customer Service

4.5 Average

5
(1)
4
(1)
3
(0)
2
(0)
1
(0)

Price Satisfaction

4.3 Average

5
(2)
4
(0)
3
(1)
2
(0)
1
(0)

Recommend This Company

4 Average

5
(2)
4
(0)
3
(0)
2
(1)
1
(0)

Would Buy Again

3.7 Average

5
(2)
4
(0)
3
(0)
2
(0)
1
(1)

Product Satisfaction

3.3 Average

5
(1)
4
(1)
3
(0)
2
(0)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

thepurecompany.com

V

Victoria L.
03/31/2020 , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have bought multiple products from this company and they are always high quality.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Hello Victoria -

Thank you for reviewing our Large Air Purifier. We are happy to hear you love it as much as we do! The aroma therapy option and the sleek design make this a game changer for clean air! Be sure to check out our decorative wraps for a fun design change. 

Have a Pure Day!

The Pure Company
Victoria L. has reviewed 1 product. Click to view Click to hide

View this product

I love my air purify. I wanted something sleep that blends into your home without looking out of place or being ugly and the design of this one is perfect! It's modern-looking, sleek, very quiet, and you can tell it works as the lights change color whenever I'm cooking, burning candles, etc, which makes me feel confident that it is actually cleaning the air in my home! Now more than ever I am also grateful for the fact that this has a HEPA filter built in to it!!! I HIGHLY recommend this product.

I

Irene G.
02/11/2020

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

Please see my review. The diffuser never worked so it was a waste of money.
Recommend this Company
2/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Delivery
4/5

Public Comment

Hello Irene, 

We are so sorry to hear your diffuser is not working.  This is not typical of our products. We would like to try to help. Would you please contact our Customer Care department at 800-572-6228? 

In the meantime, you may view our Quick Start Guide and Owners Manual for the Diffuser here: https://www.thepurecompany.com/pages/product-support

We're looking forward to hearing from you. 

Warm Regards, 

The Pure Company
Irene G. has reviewed 1 product. Click to view Click to hide

View this product

Aroma therapy diffuser

Unable to make the diffuser work. No directions came with it. If I can’t figure it out I will give it to Goodwill & hope someone else has better luck.

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