thepoolfactory.com Reviews

5 Stars

4.7 Overall Rating

Based on 12,951
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average

Featured thepoolfactory.com Reviews

Jim R | Submitted 11 Dec 2017
Verified Customer

“Have not received pool yet, but web site is comprehensive. Not only a good line of accessories available but pool parts are also available to order on website. This allows me to order an extra return slot so that I can customize the pool with a port for the cleaner. I was also able to talk to a knowledgeable representative over the phone before placing the order. all good so far.”

Annemarie B | Submitted 9 Dec 2017
Verified Customer

“Find what you need for your pool. I shopped Home Depot and Amazon, waste of time.”

Angie L | OK, United States | Submitted 7 Dec 2017
Verified Customer

“Our order was complete and accurate. The cover was a little pricey but would have been appropriately priced if the drawstring cord had been thicker. Perfect shopping experience, though! Great site. Great products. Outstanding customer service.”

Price 4 4.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Jonathan P | Submitted 7 Dec 2017
Verified Customer

“I have just ordered my pool with accessories. I have dealt with Tom throughout the process and he has been most helpful. The website is easy to navigate. I am optimistic that the product will be excellent as well.”

Nicholas C | Submitted 6 Dec 2017
Verified Customer

“Great customer services. All questions answered completely. I was able to order my pool after one very informative phone call for a GREAT price.”

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