thepianoguyspianostore.com Reviews
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728 Customer Ratings and Reviews
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5.0
Overall Star
Rating
5-star reviews
Matthew J.06/15/2020 , Missouri
The Piano Guys are the best! Josh has been awesome to work with as we selected our piano.
Thanks to the entire Piano Guys team, for bring us these amazing pianos.
Keep up the great work, and God Bless!
-The Johnson Family in Missouri ;)
Shandon J.06/12/2020 , Utah
I worked with Josh to buy our Piano. He was excellent and even communicated with us after hours.
Thanks Josh!
Brigett M.06/12/2020 , Texas
My experience was great. I had a few questions that Josh was able to answer which made my decision to buy from The Piano Guys easy. We cannot wait to receive the piano.
Alexander06/10/2020 , California
I called the support phone number before ordering and the representative was very helpful and positive. It was helpful in making the decision to purchase. The piano was delivered in perfect condition.
Danielle P.06/10/2020 , North Carolina
Quick and easy process. Any questions I had were answered quickly by instant message.
Heather S.06/09/2020 , Florida
So far so good I’m excited!
1 Product Review
06/09/2020
My piano arrived timely and in perfect condition. It was also very easy to put together. It is beautiful...very happy with the polished ebony finish.
Kristie L.06/09/2020 , OK
Good customer service.
Greg L.06/09/2020 , Arizona
So far so good
Tim E.06/08/2020 , Wyoming
Love the chat
06/08/2020
Looks great I am looking forward to years of enjoyment
Xiao W.06/08/2020 , New York
Josh is very helpful to provide details!
Jody W.06/06/2020 , Washington
Josh was very accommodating and this was a fantastic transaction I highly recommend
06/06/2020
Fantastic service, quick shipping, great deal! Zero regrets so happy.
Shu Y.06/05/2020 , New York
At first I was disappointed that they didn't have the piano I ordered but it worked out for the best because they upgraded me to a better model at a big discount. These guys are the best!
06/05/2020 , MN
Josh was very responsive to my questions and assistance with the purchase.
06/05/2020
I am an older adult and just starting to learn the piano. I really appreciate the features and capabilities of the piano and software. It really helps a visual learner, such as myself.
Dewayne J.06/04/2020 , Georgia
I had the pleasure of talking to Josh on the phone concerning some questions I had about a purchase I wanted to make. He was friendly and professional. This was my first time doing business with this company but I am highly impressed.
Sara F.06/03/2020 , Colorado
Easy site, well laid out. Easy to communicate with the chat feature.
06/03/2020
Great instrument! The ability to record and play along with my recording is a great feature. The sound is great. It's everything Yamaha advertises!
Becky S.06/02/2020 , Florida
Website is easy to navigate, and product selection is excellent! I trust that The Piano Guys know their pianos and feel good about their recommendations. We were contacted right away when the original model we wanted to purchase was found out of stock. Josh helped us choose an alternate model that we are actually even more pleased with.
Kathryn J.06/02/2020 , Oklahoma
Very friendly!
06/01/2020 , AL
Josh was very informative and helpful. Everything he told me about the piano is accurate. Great piano for the price point (even if it was more than I originally planned to spend). However, the shipping process took longer than I was told to expect. Possibly because it wasn't shipped until the money from their finance institution was actually received by them, 2 days after the contract was signed. Therefore it arrived after the occasion it was actually purchased for.
06/01/2020
This piano has more features than I have used in the 3 weeks I've had it. Love the sound and the keyboard feel. Couldn't be more pleased. I can practice with the headphones on without disturbing the rest of the household.
06/01/2020 , OR
Very helpful in the process
06/01/2020
Thank you so much for giving me the gift of playing the piano again. Missing my old piano books still packed away somewhere so my music to play is very limited, which makes me sad. I have not figured out how to turn my iTunes library into sheet music. I found some of them, but they just say that it isn’t available. Would be nice to have a step by step guide on how to do that. Also the information if not all songs are available to do this. (If that is true) Looking forward to relearning after not playing for 10 years!
Pamela R.06/01/2020 , OR
easy ordering experience. as well, details of products are great. excited about purchasing the piano!!!!
06/01/2020
EXCELLENT instrument and is even better than I imagined. Easy assembly and BEAUTIFUL Sound.
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