thepianoguyspianostore.com Reviews

Someone helped online, they checked in to verify my address after my purchase, they called before delivery. I would have been extra impressed if someone called to see if I needed help with the set up or how I liked it, but overall, good

1 Product Review

Clavinova CLP 645 - Matte Black

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08/08/2020

I really love playing on my new piano. When I use the headphones, it is just like playing on the grand at my parents house! Although the set up definitely takes two people, once it is set, the sound and feel are extremely impressive for a digital piano. When the volume is too high without the headphones, you get a little of the fuzziness familiar you anyone who has played on a keyboard before, but you can achieve the true piano sound in the mid range without compromising much, you can still play loudly (which is a noticeable and important feature of volume control).

Jeremy was very helpful. Thanks. Ken & Paula

I spoke to Josh Wallace before ordering and he was super helpful in guiding me through differences of the different models. I was able to get answers for all my questions and his response time was excellent. As for the actually ordering, the process was painless and the site design was super clear and intuitive.

Great experience!

1 Product Review

Clavinova CLP 645 - Matte Black

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08/05/2020

Great deal on an awesome digital piano.

We got the piano today. The look and feel are awesome and it's loaded with cool options. It's our first digital piano, but so far we love it.

Thanks so much! Can’t wait for the new piano!

I chose the Yamaha Clavinova CLP 745 - I CAN'T WAIT for my instrument to arrive! This has been a great purchasing experience all around. I had been looking at the Clavinova off and on for 3 years and finally decided to move forward. Between the Piano Guys website videos describing their team, the various instruments and the process, the availability of the sound recordings of the instruments, and the INSTANT turnaround answers to my many questions via text, this could not have been a more seamless experience. Thank you Josh for ALL your help with choosing this instrument!!! I look forward to playing it for years to come!

Spoke to Emily over the phone and had a pleasant experience overall. She was very polite and helpful in helping me with my questions and purchase. Very excited about this new addition to my home. Thank you.

Their customer service goes WAY above 'above and beyond!' They are easy to work with, super responsive, and a pleasure to speak with. Appreciate the free shipping!

Thanks for the great service!

Great service thanks

great experience

Emily is the bees' knees! Thanks for everything!

The website was helpful, and Josh was prompt to answer my questions. Purchase was easy and delivery was fast. I am very happy with both my piano and the buying experience.

1 Product Review

Clavinova CLP 645 - Rosewood

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07/27/2020

My first digital piano

Plenty of features to keep me entertained for years. Sounds great, and with the headphones on it's even better. Love this piano!

One of the main reasons I went with The Piano Guys is because they included a one on one training with Craig Knudsen who actually designed a lot of the features I'm looking to use on my new CVP 805. They also were kind enough to throw in an Ipad. They were so generous and great to work with. 5 stars!

Amazing! I went with the top of the line model because I don’t plan to shop for another piano. Customer service and pricing were very good. Will recommend TPG to everyone looking for a piano!