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725 Verified Customer Reviews

725 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
695
(95.9%)
4 Shopper Approved - Review Star
27
(3.7%)
3 Shopper Approved - Review Star
2
(0.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.1%)

Customer Service
4.8
5 Shopper Approved - Review Star
99
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
500+

5-star reviews

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A
Shopper Approved - Verified Customer Aaron
6 days ago , Maine

Easy order, and arrived in a timely manner

Clavinova CLP 735 - Dark Walnut
Clavinova CLP 735 - Dark Walnut
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6 days ago

Wonderful piano!


A
Shopper Approved - Verified Customer Anya
1 week ago , Wisconsin

Great experience! Awesome piano!

Clavinova CLP 775 - Polish Ebony
Clavinova CLP 775 - Polish Ebony
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1 week ago

Great purchase!


C
Shopper Approved - Verified Customer Christopher
2 weeks ago , Virginia

My overall experience was fantastic. The team was extremely helpful and made the buying process easy. I think I got a very fair price and from a reputable company that sells great products. The piano was shipped and received quickly. I would highly recommend to anyone looking for a piano to check them out. I normally do not write reviews as a general rule but feel compelled to offer this review because of their outstanding service and the great customer experience that I had.

Clavinova CLP 735 - Dark Walnut
Clavinova CLP 735 - Dark Walnut
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2 weeks ago

As someone who has never had a piano or played the piano before, I'm extremely happy with the quality of this piano and think it was a perfect fit my needs, which was to have a great family piano to learn on.


J
Shopper Approved - Verified Customer Janet A.
3 weeks ago , Utah

Questions were answered and order processed quickly


C
Shopper Approved - Verified Customer Casey L.
3 weeks ago , Minnesota

Quick delivery, priced right, & good product!

Clavinova CLP 725 - Matte Black
Clavinova CLP 725 - Matte Black
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3 weeks ago

Quick delivery, easy to assemble, & sounds great! Doesn't take up to much room like a regular piano too.


C
Shopper Approved - Verified Customer Chad P.
02/15/2024 , California

Excellent - Caleb answered all my questions and was super responsive in follow up.

Customer Service
5/5

J
Shopper Approved - Verified Customer J. T.
02/10/2024 , Massachusetts

A very positive experience

Customer Service
5/5
Clavinova CLP 735 - Rosewood
Clavinova CLP 735 - Rosewood
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02/10/2024

Very pleased with the Yamaha Clavinova and with The Piano Guys customer service. Everything was handled very well - the purchase, the shipping, the product.


B
Shopper Approved - Verified Customer Beckie P.
02/08/2024 , Texas

Since I previously had a Clavinova, I felt very confident ordering it online. No hassles and the price was great. You do have to put it together but it was very easy.

Clavinova CLP 735 - Dark Walnut
Clavinova CLP 735 - Dark Walnut
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02/08/2024

Perfect piano for anyone

This is my second Clavinova. The sound and touch are amazing and it’s very affordable.


B
Shopper Approved - Verified Customer Benjamin H.
02/01/2024 , Utah

It was great love you guys

Customer Service
5/5

K
Shopper Approved - Verified Customer Karem
02/01/2024 , Florida

Thank you great service!

Customer Service
5/5
Clavinova CLP 735 - Polished Ebony
Clavinova CLP 735 - Polished Ebony
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02/01/2024

Wonderful and quick!


P
Shopper Approved - Verified Customer Payden Y.
02/01/2024 , TX

Amazing service, quick, honest and great to work with


O
Shopper Approved - Verified Customer Orgal H.
01/16/2024 , Virginia

Very quick response to questions. Nice website.


A
Shopper Approved - Verified Customer ANNY C.
01/15/2024 , North Carolina

Easy transaction.


R
Shopper Approved - Verified Customer Robson C.
01/09/2024 , Florida

Everything that was advertised was done without any problems, even the delivery was well done.

Clavinova CLP 745 - Matte Black
Clavinova CLP 745 - Matte Black
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01/09/2024

Great value and warranty

The product came in a box without any damage, and all parts were inside. The piano was easy to assemble and the best of all a 10 year warranty.


T
Shopper Approved - Verified Customer Tyler P.
01/05/2024 , Utah

Great experience - a phone call answered all questions and whole experience was flawless.

Customer Service
5/5

G
Shopper Approved - Verified Customer Gyongyi V.
01/03/2024 , Florida

Helpful phone experts and easy checkout

Customer Service
5/5
Clavinova CLP 735 - White
Clavinova CLP 735 - White
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01/03/2024

Love the clavinova!


R
Shopper Approved - Verified Customer Robert L.
12/31/2023 , California

This is my second piano purchased from the Piano Guys. Each time, experience couldn't be easier.

Clavinova CLP 735 - White
Clavinova CLP 735 - White
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12/31/2023

Very good value for a solid product. Has the features we needed and very good keyboard action.


P
Shopper Approved - Verified Customer Pamela J.
12/30/2023 , Texas

A joy! Thank you!!


D
Shopper Approved - Verified Customer Daniel B.
12/30/2023 , Illinois

So appreciative of your honesty about the difference between the 809 and 909 models. I actually checked out other sources who do not sell pianos and they agree with your assessment. Shows you really care about your customers not just the profit margins!


J
Shopper Approved - Verified Customer Jason H.
12/27/2023 , Illinois

I talked to a guy before ordering and he really helped me out so I got the right piano that would best suit my needs.


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