The Perfect Rug is a leading online custom rug company in North America, specializing in customized rug sizing, shapes, and borders. We have beautiful organic natural fiber materials including 100% wool, Sisal, Jute and Seagrass. Our large inventory also includes stain resistant materials for high traffic areas and outdoor rugs. At The Perfect Rug you'll find free samples, free shipping, and free design consultations. Our extensive experience in the custom area rug industry means you know you’re receiving the best value, selection, and quality available. Browse our site https://www.theperfectrug.com or call 877.722.5284 to speak with one of our customer service representatives.
8,300 Verified Customer Reviews
8,300 Customer Ratings and Reviews
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4.8
Overall Star
Rating
5-star reviews
About this Company
The Perfect Rug is a leading online custom rug company in North America, specializing in customized rug sizing, shapes, and borders. We have beautiful organic natural fiber materials including 100% wool, Sisal, Jute and Seagrass. Our large inventory also includes stain resistant materials for high traffic areas and outdoor rugs. At The Perfect Rug you'll find free samples, free shipping, and free design consultations. Our extensive experience in the custom area rug industry means you know you’re receiving the best value, selection, and quality available. Browse our site https://www.theperfectrug.com or call 877.722.5284 to speak with one of our customer service representatives.
Marty S.1 day ago
just ordered samples, but so far so good!
Company Choice
I'd like a runner that is "L" shaped and goes down one hallway and turns to go down another. Can you do that?
1 day ago , VA
Customer service was very helpful with questions about which way we wanted the pattern to run. They double checked everything.
Product Choice
The design and colors were right for my room. It is hard to imagine from a small sample so I had several people stare at it! The carpet came very well wrapped and in perfect condition. I would recommend the White Glove delivery because three guys carried it in (it was a massive 10’x18’),unwrapped it and positioned it for us so we could roll it out ourselves.
Company Choice
Samples styles and quality
3 days ago
Easy process. I needed a custom size and the rug arrived exactly as ordered. I like that samples are easy to order - makes the decision making process much less stressful.
Company Choice
Needed a custom size.
5 days ago , TX
excellent options. east site to maneuver Great and very timely assistance whenever needed.
Product Choice
excellent the first time
Company Choice
already a repeat customer
Joseph G.5 days ago
good
Donna B.5 days ago
So far so good. Easy.
6 days ago
Easy to order and receive samples and my rug. Love the recommended border also.
Dori W.1 week ago
easy as usual
Company Choice
custom sizes
1 week ago
I have never had such a tough time finding my rug. I finally had to go to the first shipping company, they helped me get a number for the white delivery company. By this time it had been 3 weeks since my rug had been shipped. I had 2 days to get the rug delivered before we left town. The weather was so bad on Friday they couldn't drive due to closed roads. Saturday morning 8 am my rug made it, got installed and we left for our plane that afternoon. I spent hours finding my rug and arranging to have it delivered with no help from the rug company.
Product Choice
No special reason
Company Choice
Looked like you might have had from a good company
From your web sight.i needed a specific size, and needed my rug quickly
Merchant Response
Kelley T.1 week ago
Love that I can see a sample before I purchase
Company Choice
Rosane B.1 week ago
I love the concept but wish you had more high end carpets to offer.
1 week ago , PA
Great experience. Easy to work with and responsive to delivery issue.
Product Choice
Texture and color
Company Choice
Custom sizes, nice selection, price
Valerie T.1 week ago
Easy to navigate website.
Company Choice
Need custom size rug.
Product Choice
This would be for rug by front door and trying to find something that wouldn't clash with area rug in same room.
Benjamin S.1 week ago
Free samples are a nice touch. Custom sizes too!
Product Choice
Needing a rug to go under a very heavy cabinet thing, without being so wide that I trip over it as I walk by.
Company Choice
Custom sizes. I have a very strange floor plan and need a rug for a very specific area/size. After searching Amazon for awhile, I knew I needed something more specific, so I found you! Thanks!!
Barbara W.1 week ago
User friendly website
Product Choice
Hopefully ,coordinates with my decor
Company Choice
I am a customer
Nicole B.1 week ago
very easy to use.
Product Choice
Needed a custom sized rug.
Company Choice
Needed a custom sized rug.
Sharon B.1 week ago
So excited they have samples because colors are different online then in person.
Product Choice
Wanted a texture carpet
Company Choice
You do custom sizes and bought a carpet before from you and it was great quality
Leslie B.1 week ago
love your carpets and too many to choose from!
Product Choice
materials
Company Choice
Ease and comfort of home ordering versus brick and mortar and salespeople on top of me
Joy M.1 week ago
quick and easy
Product Choice
beach home durability
Company Choice
ability to order samples inexpensively
3 weeks ago
Effortless, great service and very happy with the runner..the second one we've ordered.
Company Choice
Ordered from Perfect Rug before
Product Choice
Wanted to match previous product
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