theperfectrug.com Reviews

About this Company

The Perfect Rug is a leading online custom rug company in North America, specializing in customized rug sizing, shapes, and borders. We have beautiful organic natural fiber materials including 100% wool, Sisal, Jute and Seagrass. Our large inventory also includes stain resistant materials for high traffic areas and outdoor rugs.  At The Perfect Rug you'll find free samples, free shipping, and free design consultations. Our extensive experience in the custom area rug industry means you know you’re receiving the best value, selection, and quality available.  Browse our site https://www.theperfectrug.com  or call  877.722.5284  to speak with one of our customer service representatives. 

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7,752 Verified Customer Reviews

7,752 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
6577
(84.8%)
4 Shopper Approved - Review Star
944
(12.2%)
3 Shopper Approved - Review Star
188
(2.4%)
2 Shopper Approved - Review Star
21
(0.3%)
1 Shopper Approved - Review Star
22
(0.3%)

Customer Service
4.3
5 Shopper Approved - Review Star
87
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
9

5000+ 5-star reviews
9 years collecting reviews

About This Company

The Perfect Rug is a leading online custom rug company in North America, specializing in customized rug sizing, shapes, and borders. We have beautiful organic natural fiber materials including 100% wool, Sisal, Jute and Seagrass. Our large inventory also includes stain resistant materials for high traffic areas and outdoor rugs.  At The Perfect Rug you'll find free samples, free shipping, and free design consultations. Our extensive experience in the custom area rug industry means you know you’re receiving the best value, selection, and quality available.  Browse our site https://www.theperfectrug.com  or call  877.722.5284  to speak with one of our customer service representatives. 

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C
Shopper Approved - Verified Customer Christina S.
Today

Ordering was somewhat difficult on my phone. Perhaps it was just my phone but I don’t have those problems when ordering at other stores.

Product Choice

I have used seagrass before and it is functional and affordable.

Company Choice

Needed a custom size.


A
Shopper Approved - Verified Customer Amber K.
Today

Very positive

Product Choice

I needed a very low profile rug, and the specifications included the exact details I needed to determine which product to choose.

Company Choice

Because I was able to customize my rug to all my specifications. I needed an odd size and it was very easy to figure out the website and how to create exactly what I wanted.


J
Shopper Approved - Verified Customer Junior L.
Today

Great

Product Choice

Customizing size options

Company Choice

Google


E
Shopper Approved - Verified Customer Elisa S.
Today

GREAT SELECTION AND SO IMPORTANT THAT YOU SEND SAMPLES

Product Choice

DURABILITY OF WOOL AND THICKNESS

Company Choice

CUSTOM SIZE AND QUICK SAMPLES


C
Shopper Approved - Verified Customer Carol T.
1 day ago

Easy site to navigate

Product Choice

Specific size Carpet needed

Company Choice

Variety, samples, flexible sizing, company USA


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