theperfectrug.com Reviews

About this Company

The Perfect Rug is a leading online custom rug company in North America, specializing in customized rug sizing, shapes, and borders. We have beautiful organic natural fiber materials including 100% wool, Sisal, Jute and Seagrass. Our large inventory also includes stain resistant materials for high traffic areas and outdoor rugs.  At The Perfect Rug you'll find free samples, free shipping, and free design consultations. Our extensive experience in the custom area rug industry means you know you’re receiving the best value, selection, and quality available.  Browse our site https://www.theperfectrug.com  or call  877.722.5284  to speak with one of our customer service representatives. 

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7,762 Verified Customer Reviews

7,762 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
6585
(84.8%)
4 Shopper Approved - Review Star
945
(12.2%)
3 Shopper Approved - Review Star
189
(2.4%)
2 Shopper Approved - Review Star
21
(0.3%)
1 Shopper Approved - Review Star
22
(0.3%)

Customer Service
4.3
5 Shopper Approved - Review Star
88
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
9

5000+ 5-star reviews
9 years collecting reviews

About This Company

The Perfect Rug is a leading online custom rug company in North America, specializing in customized rug sizing, shapes, and borders. We have beautiful organic natural fiber materials including 100% wool, Sisal, Jute and Seagrass. Our large inventory also includes stain resistant materials for high traffic areas and outdoor rugs.  At The Perfect Rug you'll find free samples, free shipping, and free design consultations. Our extensive experience in the custom area rug industry means you know you’re receiving the best value, selection, and quality available.  Browse our site https://www.theperfectrug.com  or call  877.722.5284  to speak with one of our customer service representatives. 

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R
Shopper Approved - Verified Customer Ronald W.
Today

Great website. Easy to use.

Product Choice

Wanted synthetic, not wool.

Company Choice

Great colors


C
Shopper Approved - Verified Customer Caron M.
Today , CO

Only contacted customer service before purchase. They handled things right away to help me get my order perfect

Customer Service
5/5

Caron M. - Today

This is Perfect for a room that a standard cut rug just will never make you happy. This is my second purchase from the store. They even helped me to match a previous order I’d forgotten details to. Incredibly helpful. I’d use them again. A friend already asked for the company name they were so impressed


J
Shopper Approved - Verified Customer Jana C.
1 day ago , TX

I didn't have a problem with customer service, only the rug itself which I already filled out a comment on that

Product Choice

I thought it would work in the area

Company Choice

Custom sizing

Palermo Lineage II  Marsala
Palermo Lineage II Marsala
Read more reviews about this product

Jana C. - 1 day ago

Not what I hoped but it’s ok

The color is not what I was hoping , even though I had a sample , it is different on the bigger scale. It also gets little tears in it easily


L
Shopper Approved - Verified Customer Lakimbra C.
2 days ago

Super easy

Product Choice

Just chose some black samples

Company Choice

Need a custom size


F
Shopper Approved - Verified Customer Featherlite T.
2 days ago

gOOD

Product Choice

Customer

Company Choice

eNGINEERING


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