thenorcoldguy.com Reviews

4.7 Overall Satisfaction Rating

Based on 4,253 Ratings

5
3373 (79.3%)
4
683 (16.1%)
3
149 (3.5%)
2
22 (0.5%)
1
26 (0.6%)
3,000+ 5 stars in a row

Delivery Time

4.7 Average

5
(807)
4
(96)
3
(43)
2
(10)
1
(18)

Product Satisfaction

4.6 Average

5
(766)
4
(126)
3
(43)
2
(9)
1
(30)

Price Satisfaction

4.4 Average

5
(587)
4
(240)
3
(110)
2
(26)
1
(11)

Customer Service

3.9 Average

5
(80)
4
(17)
3
(9)
2
(4)
1
(27)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

thenorcoldguy.com

About Us

The Norcold Guy is proudly brought to you by Seek Adventure LLC. We, here at thenorcoldguy.com, pride ourselves on our extensive knowledge of the products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working Norcold refrigerator!

V

Vincent S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Lots of good information on the website. Was cheaper on Amazon, but will pay the extra money for good service.
E

Ervin
Today , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Super fast shipping on the new Norcold 4150 refrigerator I ordered from The Norcold Guy. Solidly boxed and undamaged in shipment. Everything perfect so far.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Ervin has reviewed 1 product. Click to view Click to hide

Norcold N4150 Refrigerator (5.3 cubic ft refrigerator)

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Super Quick Shipment

The new Norcold 4150 refrigerator I purchased from The Norcold Guy has not been installed yet so can't evaluate the item itself. However, I ordered the refrigerator online expecting to receive it in a week or two. Instead, to my surprise, I received it via a freight company only three days after ordering it. It was well boxed and undamaged. You can't beat service like that.

R

Robert W.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Polite and business-like but not very helpful when I inquired about getting a part to improve the product I ordered. The refrigerator door hinge arrangement on my model refrig. was inferior from the get go and prone to breaking. Instead of backing their original product via recall or by providing the part needed to improve the hinge arrangement Norcold instead referred me to seek a vendor who had the necessary part. The part I needed to improve the hinge arrangement was something NorCold should have stocked but didn't.
Product Satisfaction
4/5
Price
4/5
CustomerService
1/5
Delivery
5/5
Robert W. has reviewed 1 product. Click to view Click to hide

Norcold Lower Door 638532 panel door (fits the N7/ NA7)

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Outside of having to replace a part that resulted from an inferior design, all is OK

Product is just what was ordered. Great Service!!

R

R A.
1 day ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick, easy, parts search great.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
C

Craig H.
2 days ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Found the parts I was looking for!!
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
Delivery
5/5
Craig H. has reviewed 1 product. Click to view Click to hide

Norcold Power Board 639593 (fits the Polar N7, N8, N10 models)

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Great service. Received the correct parts. Install was easy and it fixed my problem.

C

Cindy T.
3 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy purchase. Thanks.
Product Satisfaction
4/5
Price
3/5
Delivery
4/5
S

SKIP T.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

VERY SATISFIED WITH THE NORCOLD GUY
R

richard P.
4 days ago , UT

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Install the part could not get it to work at all
Product Satisfaction
1/5
Price
3/5
CustomerService
1/5
Delivery
3/5
richard P. has reviewed 1 product. Click to view Click to hide

Norcold Single Port Water Valve 640908/ 637580/ 618253/ 633325 (for ice maker)

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Does not work?

The part is not working at all???

B

Bighorn O.
4 days ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

The Norcold guy either sent me a bad thermistor, or the test instructions provided on the website are inaccurate. I tried to get a response from the Norcold Guy and am still waiting (while my food continues to spoil from not being cold enough).
Product Satisfaction
1/5
Price
4/5
CustomerService
1/5
Delivery
4/5
Bighorn O. has reviewed 1 product. Click to view Click to hide

Norcold Thermistor Assembly 629409 (fits the 2118 models)

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Bad thermistor sent, or test instructions were bad

The thermistor that was sent had no better resistance readings than the one that was already in the refrigerator. Neither one matched the 8-32 ohms that they were supposed to read as per the video available on this website.

C

Christina R.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Would like to put PO on orders
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