thenorcoldguy.com Reviews

4.7 Overall Satisfaction Rating

Based on 3,360 Ratings

5
2660 (79.2%)
4
555 (16.5%)
3
114 (3.4%)
2
18 (0.5%)
1
13 (0.4%)
2,500+ 5 stars in a row

Delivery Time

4.8 Average

5
(662)
4
(77)
3
(30)
2
(9)
1
(8)

Product Satisfaction

4.7 Average

5
(624)
4
(106)
3
(35)
2
(6)
1
(15)

Price Satisfaction

4.4 Average

5
(476)
4
(202)
3
(82)
2
(20)
1
(6)

Customer Service

4 Average

5
(48)
4
(12)
3
(7)
2
(2)
1
(12)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

thenorcoldguy.com

About Us

The Norcold Guy is proudly brought to you by Seek Adventure LLC. We, here at thenorcoldguy.com, pride ourselves on our extensive knowledge of the products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working Norcold refrigerator!

R

Rickey
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The product was exactly what I needed for my refrigerator
Product Satisfaction
4/5
Price
3/5
Delivery
4/5
D

David
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

In mention of leadtime. When I called I got an attitude from customer service that I should have known the unit is out 2-3 weeks. No reply to my email asking for leadtime. I also asked that the unit be packaged fir shipping. So far. No so good.
R

Russ
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy to order but could not get coupon code from internet.
R

Roger B.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

so far so good, we"ll see when it arrives in Canada.
A

Angela
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

First time using, so far so good!
R

Richard
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

ship ASAP please
J

john
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good!
G

Gene
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use, just disappointed that Covid will delay the order by 2-3 weeks :(
S

steve
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

You don't have a phone number that is valid had technical questions
H

H D.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to order
J

J S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Can I get the foam plug for the DE 461? Can't seem to pull it up on your site
B

Bernard
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

located my needed part quickly & easy to navigate site.
J

Jay
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

wow, best fridge part buying experience ever. I'll be back
A

Albert
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
3/5
C

C. T.
1 week ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

15-year-old freezer door spring-loaded mechanism failed. Replaced with new door. Works great!
Product Satisfaction
5/5
Price
3/5
Delivery
5/5
L

Lee
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website is very easy to navigate. Hoping this fixes my Problem.
C

Chris
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Seems like you have good stock
K

Katharine
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Found your link from an RV site on Facebook for a part I need.
Ordered quick & easy, now just waiting for it to arrive!
M

Mark
2 weeks ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The ordering process was very easy. I did call the company to confirm how quickly I could get the door delivered and it came within 4 days. The only challenge was that the door was delivered in a box that had both ends of the box completely open and no directions or receipt were found. But the door did not seem to have any damage. Maybe the boxes need to be closed more securely. Other than shipping issues, the ordering process and the product were great.
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
M

Mark
2 weeks ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good
Product Satisfaction
5/5
Price
5/5
CustomerService
2/5
Delivery
5/5
Mark has reviewed 1 product. Click to view Click to hide

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No communication after order

great selection and price

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