theinsolestore.com Reviews

About this Company

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

29,604 Verified Customer Reviews

29,604 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
23K+
(80.4%)
4 Shopper Approved - Review Star
4551
(15.4%)
3 Shopper Approved - Review Star
1039
(3.5%)
2 Shopper Approved - Review Star
123
(0.4%)
1 Shopper Approved - Review Star
95
(0.3%)

Price Satisfaction
4.5
5 Shopper Approved - Review Star
4500
4 Shopper Approved - Review Star
1955
3 Shopper Approved - Review Star
697
2 Shopper Approved - Review Star
110
1 Shopper Approved - Review Star
47
Customer Service
4.2
5 Shopper Approved - Review Star
162
4 Shopper Approved - Review Star
38
3 Shopper Approved - Review Star
22
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
20
SHOW DETAILS

5-star reviews
23K+

5-star reviews

5 years collecting reviews

About this Company

Filter
H
Shopper Approved - Verified Customer Howard N.
08/22/2019 , TX

Thank you Ms. Escourse for your prompt and cordial response to my quirey. I ordered the insoles you recommended and they should be here in a few days. I'm confident they will be very comfortable.

Warmest regards, Howard Newmans

Price
5/5

Why us?

You advertise that you carry replacement insoles for Sperry Top sider shoes.

Product Choice

It was recommended by Ms. Escourse, one of your customer service reps.

Company Response

Howard,
We appreciate your wonderful feedback and will be sure to pass your kind words along to our customer service representative.  We thank you for your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

G
Shopper Approved - Verified Customer Gary K.
08/19/2019 , MD

I've been satisfied so far. I would have preferred to buy a size 15, but 14 will do.

Price
5/5

Product Choice

Previous experience with it.

Why us?

I'd made a previous purchase, and was satisfied that time.

Company Response

Dear Gary,
Thank you for your feedback. We are so sorry the insoles you purchased were unavailable in the size you wanted but we are glad you are enjoying them. We greatly appreciate your feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

J
Shopper Approved - Verified Customer Jack
08/15/2019 , NJ

Nice site

Price
5/5

Why us?

Selection and pricing

Product Choice

Appeared to be what I neede

Company Response

Thanks for submitting your review we appreciate your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

D
Shopper Approved - Verified Customer Dennis K.
08/11/2019 , TN

Really like the insole's! I have a pair for all of my hiking boots, tennis shoes and golf shoes. They are great. Would recommend them highly.

Price
4/5

Product Choice

They are great and I have had great luck with them.

Why us?

Have purchased them before.

Company Response

Dear Dennis,
We're happy to hear you are liking your insole! Your review is appreciated!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

R
Shopper Approved - Verified Customer Robin W.
08/08/2019 , OH

excellent products and prices, good descriptions and photos of products

Price
5/5

Why us?

Physical therapist directed me to web sit for ongoing foot pain problems.

Product Choice

hop to relieve pain in my forefoot.

Company Response

Dear Robin,
We are so happy to hear you are enjoying our website. Thanks for the excellent feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

M
Shopper Approved - Verified Customer Michael J.
08/06/2019 , AZ

Clear direction, fast processing.

Price
5/5

Why us?

Product selection I wanted, and excellent price.

Product Choice

I've been using Prothotic insert for years, but now wanted their more cushioned insert.

Company Response

Michael,
We appreciate your feedback and thank you for your business
Best Regards,
Angela M
Customer Service
TheInsoleStore.com

T
Shopper Approved - Verified Customer Tom G.
08/03/2019 , CA

Easily navigated website. Nice selection of products.

Why us?

Previous purchased

Product Choice

Seems to be a good quality product that should fit my needs.

Company Response

Dear Tom,
Thanks for taking the time to give us your feedback. We are happy to hear you are enjoying our selection of products. We appreciate your review.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

M
Shopper Approved - Verified Customer Margaret A.
08/03/2019 , NY

quick and easy

Why us?

I bought sandals from TheInsoleStore last year and was very satisfied with them.

Product Choice

The sandals I ordered takes care of the foot problems I have as well as comfort.

Company Response

Margaret,
We are so happy to hear you were enjoying your sandals you previously purchased from us and that you find our site quick and easy to navigate. We appreciate your great review!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

N
Shopper Approved - Verified Customer Nina S.
08/02/2019 , IL

I have always had a great shopping experience even when trying to shop for my elderly father!!!

Product Choice

For an after work shoe.

Why us?

Because you carry Oofos!

Company Response

Dear Nina,
We are so glad you are enjoying your shopping experience with us and that you are able to find your father the insoles he needs. We appreciate you taking the time to send us your feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

A
Shopper Approved - Verified Customer April H.
08/01/2019 , OK

Great products, easy, quick, checkout! Have been buying Powerstep orthodics for over 3 years now and love them plus they hold up better than the ones I was getting from the Podiatrist.

Why us?

Free shipping over $20 and fast shipping

Product Choice

It fits the foot issues I have

Company Response

Dear April,
Thank you so much for your positive feedback. We are happy to hear you are enjoying your Powerstep Insoles and that you found our check out quick and easy!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

S
Shopper Approved - Verified Customer Scott W.
07/30/2019 , WA

Well, to begin, I'm not sure how 'it appears that you might have an issue' as I have ordered in the past and I did not do anything during this latest order to indicate that I was not pleased. I take these type requests to be about the same as 'phishing' except here you are simply attempting to coerce a favorable rating.
It's like the 'Should we follow up to make sure you're satisfied with your order?' question at the end of the page. Without even selecting either 'Yes' or 'No' there is the question 'Are you sure? There are several benefits to our free follow up service, ...' That implies / suggests that I have all ready selected 'No.'

Price
3/5

Why us?

Because you have a good variety of insoles and decent prices.

Product Choice

One of them I chose because I had ordered them in the past; the others I ordered because after reading about their features and benefits it seemed as though they would be slightly similar to what I have received in the past that work.

Company Response

Dear Scott,
Thank you for your feedback. We appreciate the input and will take it into account for future updates.  We appreciate your understanding.
Kind Regards,
Angela M.
Customer Service
TheInsoleStore.com

A
Shopper Approved - Verified Customer Anonymous Customer
07/30/2019 , VA

Easy to order!

Why us?

Best selection

Product Choice

Heel and metatarsal support, high arch

Company Response

We really appreciate your feedback.
Thanks for the review!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

N
Shopper Approved - Verified Customer Nancy G.
07/28/2019 , VA

Excellent choice and great service options! Something for each and every sport and condition. Well described products.

Price
5/5

Why us?

referral from friends

Product Choice

both products met our needs

Company Response

Nancy,
We are delighted to hear you are enjoying our website and finding everything you need. We appreciate your business and love the great review.
Kind Regards,
Angela M.
Customer Service
TheInsoleStore.com

R
Shopper Approved - Verified Customer Ron N.
07/28/2019 , TX

Easy access to details.

Why us?

I have ordered from TheInsoleStore before.

Product Choice

Why not? Included the specifications I needed.

Company Response

Dear Ron,
Thanks for letting us know you're enjoying our website
Thank you for your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

B
Shopper Approved - Verified Customer Branodn R.
07/25/2019 , UT

Enough detail provided for each insole I looked at so i could make a decision on which to purchase.

Why us?

Friend referred me to your online store.

Product Choice

I was looking for insoles to replace worn out insoles for athletic shoes for tennis and pickleball.

Company Response

Brandon,
We really appreciate your feedback.
Thank you for your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

D
Shopper Approved - Verified Customer David W.
07/25/2019 , WA

What happened to the Sole Active Footbeds with Met Pad?

Company Response

David,
Thank you for your review. We will be reaching out to you privately in regards to this matter.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

H
Shopper Approved - Verified Customer Harry H.
07/24/2019 , NY


Easy to use site and convenient.

Price
5/5

Product Choice

Need great arch support!

Why us?

Used them in the past and have been happy.

Company Response

Dear Harry,
We are happy to hear you found our website to be  easy and convenient to use. We appreciate the great review and thank you for your business.
Kind Regards,
Angela M.
Customer Service
TheInsoleStore.com

R
Shopper Approved - Verified Customer Ralph M.
07/23/2019 , WA

Quick and pain free experience as well as great price.

Product Choice

Most insoles are too thin at the forefoot, hard to find the thicker ones in stores.

Company Response

Ralph,
We are happy to hear you are enjoying our website!
Thanks for the excellent feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

D
Shopper Approved - Verified Customer David M.
07/23/2019 , UT

Quick and easy to find what i am looking for.

Product Choice

Need inserts with a pad in the arch

Why us?

Discount...

Company Response

David,
Thank you so much for the 5 star review. 
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

D
Shopper Approved - Verified Customer David B.
07/23/2019 , ID

All I had to do was search for "Polysorb" and my favorite inserts came up! Spreading the word about your store and this time I ordered a second set for myself and one for a coworker as well! Thanks for the happy feet!

Why us?

You always have the Polysorb inserts by Spenco that I love and at a great price too!

Product Choice

I have been wearing them since 95 and after 26 years in the Navy at my retirement physical my doc said I had arches like a teenager! They make my feet pain free after standing on the for 8+ hours a day!

Company Response

Dear David,
We loved your feedback! We will be reach out to you privately as a special "Thank You" from our team at TheInsoleStore.com to you.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024