theflowerfactory.com Reviews

4.8 Overall Satisfaction Rating

Based on 1,440 Ratings

5
1163 (80.8%)
4
222 (15.4%)
3
40 (2.8%)
2
6 (0.4%)
1
9 (0.6%)
1,000+ 5 stars in a row

Customer Service

4.9 Average

5
(51)
4
(5)
3
(0)
2
(1)
1
(0)

Delivery Time

4.8 Average

5
(264)
4
(20)
3
(7)
2
(2)
1
(5)

Product Satisfaction

4.7 Average

5
(230)
4
(49)
3
(13)
2
(5)
1
(1)

Price Satisfaction

4.4 Average

5
(171)
4
(75)
3
(45)
2
(5)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

theflowerfactory.com

A

Andrea A.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Very pretty flowers were delivered very quickly, but arrangement looked quite different from what I selected online.
S

sharon K.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I would have liked a secure page to enter my card info, other than that, perfect
T

Teresa G.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This was fun. Just beautiful arrangements!
M

Michael W.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have been buying my flowers from Flower Factory for at least 20 years. Theirs are always fresh and long lasting with spectacular designs!
D

Dr E.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good, we’ll see upon delivery!
G

Gayle R.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
F

Fazeelat N.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good
A

Amy M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Some pages broken on websit
C

Cathy F.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Email address field was not clearly identified. A + in that field didn’t indicate to insert email address. If my order can be completed ion time and the flowers delivered on or before 530p EST to the funeral home on or before June 8, you all deserve a ****** rating.
D

Dijlah
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

thank you we love your shop
J

Jennifer L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

so far, so good, hope the flowers look nice
J

Jacqueline B.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great website
I

Irene G.
2 weeks ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you the online service was very easy too follow, im just hoping everything will arrive on time.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Marlene G.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Quick and easy.
P

Prestina
3 weeks ago , DE

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
V

Van
3 weeks ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Smooth quick and easy
Plus I love that it's not EXTREMELY expensive
Reasonable prices
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
R

Ruth G.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Shopping ok will wait to judge after flowers arrive and if on time for funeral.
J

Josie K.
3 weeks ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The Flower Factory should be the example for all florists. Absolutely the most professional and most amazing florist around!!!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
R

Rossy
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Webpage easy to look in to it. I really hope the selected funeral arrangement arrive same as the picture.
B

BigJets747
4 weeks ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Not only is the Flower Factory a quick, easy, and hassle free experience, but the staff is great and the arrangements are always fresh and beautiful, its why I continue to come back for my floral needs.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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