thedogoutdoors.com Reviews

About this Company

The Dog Outdoors is a business started by husband and wife, Scott & Jenny. Below is their story...

Back in 2007, we were both working at a tech company in Austin,TX and our only "babies" were our two pups (Miniature Schnauzer) Brinkley and (Lab/Pointer mix) Parker. Parker was chewing up everything in the house. Daily hour-long walks were not enough for him. He needed to RUN.

We were desperate to find a way to exercise Parker when Scott found the Italian designed

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19,884 Verified Customer Reviews

19,884 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
17K+
(86.1%)
4 Shopper Approved - Review Star
2328
(11.7%)
3 Shopper Approved - Review Star
368
(1.9%)
2 Shopper Approved - Review Star
39
(0.2%)
1 Shopper Approved - Review Star
24
(0.1%)

Customer Service
4.5
5 Shopper Approved - Review Star
359
4 Shopper Approved - Review Star
30
3 Shopper Approved - Review Star
20
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
28
SHOW DETAILS

5-star reviews
17K+

5-star reviews

10 years collecting reviews

About this Company

The Dog Outdoors is a business started by husband and wife, Scott & Jenny. Below is their story...

Back in 2007, we were both working at a tech company in Austin,TX and our only "babies" were our two pups (Miniature Schnauzer) Brinkley and (Lab/Pointer mix) Parker. Parker was chewing up everything in the house. Daily hour-long walks were not enough for him. He needed to RUN.

We were desperate to find a way to exercise Parker when Scott found the Italian designed

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S
Shopper Approved - Verified Customer Sandra B.
6 hours ago , Ohio

The customer service doesn't exist. I've sent numerous emails without a single reply. I tried calling Dog Outdoors but the phone message says to send an email. I'm ready to contact the BBB.

Customer Service
1/5
Personalized Nameplate Waterproof Dog Collar
Personalized Nameplate Waterproof Dog Collar
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6 hours ago

The collar never arrived but the ID tag did

I never received the collar! The 3rd party company did send the ID tag. I’ve sent numerous emails but never received a reply or the collar. When I called, the message says to send an email. The customer service is nonexistent!


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Shopper Approved - Verified Customer Jill H.
1 day ago , Florida

Excellent deal. Great shipping. Very happy with my purchase.

Product Choice

To ride a bike with my 23 pound dog

Merchant Choice

They had a product I couldn’t buy elsewhere

1 day ago

Bring your Buddy along!!

I’m so thrilled that we decided to purchase the Buddy rider for our 23 pound Boston terrier. He adores riding with us and we get so many smiles and compliments. It is absolutely easy to install and writing with even a 23 pound dog is completely effortless since the weight is carried on the seat rather than the handlebars, I would highly recommend this for any dog owners who want to enjoy a bike ride without leaving their best friend at home.


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Shopper Approved - Verified Customer Bobby T.
3 days ago , Washington

Thing and stuff

Product Choice

Thing and stuff

Merchant Choice

Stuff and thing

Boomerang Standard Slide On Dog CollarTag™ - Stainless Steel
Boomerang Standard Slide On Dog CollarTag™ - Stainless Steel
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3 days ago

Stuff and thing


J
Shopper Approved - Verified Customer Jacob G.
2 weeks ago , Georgia

Good

Product Choice

Good

Merchant Choice

Good


J
Shopper Approved - Verified Customer jimmie H.
2 weeks ago , California

There are very nice to deal with

Customer Service
5/5

Product Choice

keep the dogs floating

Merchant Choice

price and support


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Shopper Approved - Verified Customer Theresa S.
3 weeks ago , Florida

Easy to find

Product Choice

A friend recommended

Merchant Choice

Exactly what I was looking for

2023 Buddyrider Dog Bicycle Seat With Upgraded Harness
2023 Buddyrider Dog Bicycle Seat With Upgraded Harness
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3 weeks ago

Great seat

It’s great except my thighs touch the bottom of the seat a little.


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Shopper Approved - Verified Customer Ralph S.
3 weeks ago , Massachusetts

The dog coat I ordered did not state that it has a leash opening, but I figured I could see it.


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Shopper Approved - Verified Customer Sue N.
4 weeks ago , Kentucky

Great experience. The site is easy to navigate, the pricing (items and shipping) is reasonable, and checking out was quick and painless.

Merchant Choice

Excellent price on the item, and size, I was looking for.

Product Choice

It's the _only_ head halter I recommend to clients that need** one. **1) When they have a very strong and/or large dog that they (owner) cannot safely handle even with a front-clip harness with double leash attachments. 2) An owner who, for whatever reason, be it an injury, disability, or something else, needs more help for safety/management reason. Fwiw, in almost all cases, I consider the a temporary training aid, not the "end game" equipment wise.


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Shopper Approved - Verified Customer Kristin W.
4 weeks ago , Minnesota

Easy to use website with measuring guidelines. Product is great quality and holds up to wear and tear of our dogs.

Product Choice

Needed an odor proof and waterproof dog collar that I didn't have to keep washing, this was it!

Merchant Choice

Suggested online reviews.

Waterproof Easy Clean Collars - Zeta Dog Collars
Waterproof Easy Clean Collars - Zeta Dog Collars
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4 weeks ago

Great product

Product is waterproof and odor proof with my dogs who swim in the lake nonstop.


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Shopper Approved - Verified Customer Susan L.
4 weeks ago , Maine

Great selection, reviews, and website

Merchant Choice

Like using small business

Product Choice

What I was looking for


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Shopper Approved - Verified Customer Jamie R.
4 weeks ago , Tennessee

It’s always so easy to find a quality collar on this website.

Merchant Choice

Stainless steel on the collars and waterproof / stinkproof benefits for our furbabies.

Product Choice

Stainless steel on the collars and waterproof / stinkproof benefits for our furbabies.


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Shopper Approved - Verified Customer Diane G.
10/24/2023 , Washington

Easy to navigate your site. Very complete descriptions. Hope Pepper is going to be happy with her new coat.

Merchant Choice

Had what we were looking for.

Product Choice

Waterproof and warm. We live in the PNW and winter is coming.


M
Shopper Approved - Verified Customer Margene R.
10/23/2023 , Wisconsin

love it

Product Choice

2nd purchase

Merchant Choice

a bit cheaper than the buddy rider

Buddybooster Cushion Insert
Buddybooster Cushion Insert
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10/23/2023

This is my 2nd Buddy Rider. I love the new upgrades!!

2023 Buddyrider Dog Bicycle Seat With Upgraded Harness
2023 Buddyrider Dog Bicycle Seat With Upgraded Harness
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10/23/2023

Love the new, much nicer harness than the first one I bought.


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Shopper Approved - Verified Customer Sandy K.
10/23/2023 , South Carolina

Great!

Merchant Choice

Referred by friend


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Shopper Approved - Verified Customer Robin E.
10/20/2023 , New York

Very easy and convenient site navigation.

Merchant Choice

I like the owners' story & I like shopping from small business people who love dogs as much as I do!

Product Choice

It looks fantastic and should be perfect for my once stray pit bull to wear while strutting the streets of Manhattan! (Unfortunately I ordered a size too large, and am now sending the 3X back for this 2X version.)


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Shopper Approved - Verified Customer Lawrence N.
10/16/2023 , Michigan

Love love love using the Buddy rider


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Shopper Approved - Verified Customer William M.
10/16/2023 , Georgia

Had the required product for my puppies that I could not find

Merchant Choice

The site came up during a intrnet search, and I liked the product and colors.

Product Choice

Product that I needed.


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Shopper Approved - Verified Customer Jessica D.
10/12/2023 , Connecticut

Great!

Merchant Choice

It was recommended online

Product Choice

This is a replacement order; previous coat was too large so I’m returning it


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Shopper Approved - Verified Customer Elizabeth H.
10/11/2023 , Maryland

All went smoothly

Product Choice

Need a dog collar that will stay fresh

Merchant Choice

I like the independent business


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Shopper Approved - Verified Customer Jeanette W.
10/10/2023 , California

You had what I needed and wanted

Merchant Choice

Search stretch. Leash

Product Choice

I lost my old one last week in Eastern Sierras…

ROK Leash Stretch Bungee Leashes
ROK Leash Stretch Bungee Leashes
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10/10/2023

5 stars all the way

The ROK leash was a replacement item…. The price was best I could find, the item came quickly and delivery communication was excellent. It was a happy experience overall!


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