5 Stars

4.8 Overall Rating

Based on 16,153
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Customer Service

5 Stars Average

The Dog Outdoors is a business started by husband and wife, Scott & Jenny. Below is their story...

Back in 2007, we were both working at a tech company in Austin,TX and our only "babies" were our two pups (Miniature Schnauzer) Brinkley and (Lab/Pointer mix) Parker. Parker was chewing up everything in the house. Daily hour-long walks were not enough for him. He needed to RUN.

We were desperate to find a way to exercise Parker when Scott found the Italian designed

Carolyn | Submitted 15 Sep 2018
Verified Customer

“Perfect product and impeccable service!”

Merchant Choice
prior customer and family referral originally.
Product Choice
waterproof and excellent tag
Tessa | Submitted 12 Sep 2018
Verified Customer

“This website is so fun to browse, I can't wait to get my dog all sorts of gear for our future adventures!”

Merchant Choice
I liked all the videos and the 100% guarantee.
Product Choice
It seems like the best of the best and I have a very active dog and want her to be safe
Emma S | Submitted 10 Sep 2018
Verified Customer

“After researching the product online, we found an instruction video showing installation tips by the owner. We loved this!

When we received the Buddy Rider, we unpacked it and placed it on the floor of our living room. Our dachshund familiarized himself with it in no time. 2 days later we attached it to the bike and took him for a ride. He LOVES it!”

Merchant Choice
It was the only company that offered the product. After more research we discovered it’s a family owned store and loved seeing the informational video by the owner. Made it much more personable and real.
Product Choice
Seems to be the only dog seat where the dog can be a part of your bike ride and stay comfortable, safe and secure.
Brian C | CA, United States | Submitted 5 Sep 2018
Verified Customer

“Easy web site, good selection, good prices. The dog and us love the new products. Great instructional video. I would have shown it to the dog but she already knew all that. It works very well on a trike if you mount it on the frame at the steering post, very stable. I'm going to order another clamp unit for the bicycle.”

Merchant Choice
Found it on the internet
Product Choice
Compared with others and found price and ratings very good.
Wanda B | NC, United States | Submitted 29 Aug 2018
Verified Customer

“Easy navigation, excellent product descriptions, quality products, and unbeatable customer service. The Dog Out Doors is the perfect example of a mom and pop company who take pride in their business and show real concern for their customers.”

Merchant Choice
I'm a returning customer because the customer service is fantastic!
Product Choice
Quality and value
© 2018 All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2018