theaterseatstore.com Reviews

About this Company

TheaterSeatStore.com is the online leader for home theater seating and other media room furniture.  Enjoy a top-notch selection from the best brands in the industry like Octane Seating, Palliser and Fortress.  Need your theater seating fast?  We have hundreds of options that can ship under our quick ship program to your home in many colors, all loaded with exciting features like power recline, lights, and accessories.  Every home theater deserves the ultimate chair to enjoy the show from.  We're as serious about your home theater as you are.  Order your seats today!

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2,734 Verified Customer Reviews

2,734 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
2212
(80.9%)
4 Shopper Approved - Review Star
426
(15.6%)
3 Shopper Approved - Review Star
72
(2.6%)
2 Shopper Approved - Review Star
21
(0.8%)
1 Shopper Approved - Review Star
3
(0.1%)

Customer Service
4.6
5 Shopper Approved - Review Star
83
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

8 years collecting reviews

About this Company

TheaterSeatStore.com is the online leader for home theater seating and other media room furniture.  Enjoy a top-notch selection from the best brands in the industry like Octane Seating, Palliser and Fortress.  Need your theater seating fast?  We have hundreds of options that can ship under our quick ship program to your home in many colors, all loaded with exciting features like power recline, lights, and accessories.  Every home theater deserves the ultimate chair to enjoy the show from.  We're as serious about your home theater as you are.  Order your seats today!

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J
Shopper Approved - Verified Customer Joe J.
02/21/2024

It was good but it would of been nice to have a tool to compare the different theatre seating specifications side by side

Product Choice

It appeared to be a quality space saver model at a reasonable cost

Company Choice

the website was the result of a google search and the good website reviews


S
Shopper Approved - Verified Customer Sal G.
02/20/2024

Quick, easy, smooth!

Company Choice

The products seem to be quality built at reasonable prices. The customer support was top-knotch. Any and all of questions and concerns were answered with a positive attitude.


B
Shopper Approved - Verified Customer Brian J.
02/19/2024

Eazy

Product Choice

Top grain

Company Choice

Price and reputation


K
Shopper Approved - Verified Customer Kim G.
02/19/2024

Great website with all the necessary information on measurements


M
Shopper Approved - Verified Customer Marshall H.
02/17/2024

Anastasia was the best !!! Excellent customer service. Answered all of my concerns. Thank you !

Product Choice

i had already had purchased my theater seats. I needed the risers to complete our theater room

Company Choice

Products appear to be of good quality


T
Shopper Approved - Verified Customer Teresa B.
02/17/2024

I am really enjoying the Theater Seat Store products.

Product Choice

I would like to add some accessories to my sectional.

Company Choice

I looked at the reviews


N
Shopper Approved - Verified Customer Nathan S.
02/15/2024

Easy site to navigate


T
Shopper Approved - Verified Customer Thomas K.
02/15/2024

NA


A
Shopper Approved - Verified Customer alexander L.
02/12/2024

It was very easy

Customer Service
5/5

Product Choice

Home theater

Company Choice

One of the cheapest online and more choices from other online stores


D
Shopper Approved - Verified Customer Darla H.
02/12/2024

Great website, so easy to use~~

Product Choice

Making my own home theater

Company Choice

Price and discount coupon


J
Shopper Approved - Verified Customer Jim A.
02/12/2024

Website is okay but the ability to chat or discuss with a salesperson is better

Product Choice

Anastasia’s recommendation

Company Choice

I googled Fortress but outside my price range so started a chat with Anastasia.


E
Shopper Approved - Verified Customer ed B.
02/11/2024

so far so good

Company Choice

recommended by friend

Product Choice

matches current furniture


A
Shopper Approved - Verified Customer Amy H.
02/11/2024

Website was easy to use and we found exactly what we were looking for.

Product Choice

It had all the features we were looking for.

Company Choice

Good quality furniture at a reasonable price.


L
Shopper Approved - Verified Customer Leta C.
02/11/2024

Very easy to order
This is my 2nd order

Product Choice

Like the quality and the look

Company Choice

Love the first one I received that was for our RV


E
Shopper Approved - Verified Customer Edward
02/11/2024

Great

Product Choice

For theater seating

Company Choice

Best price


D
Shopper Approved - Verified Customer Deb F.
02/10/2024

Love this company!

Company Choice

Reviews


C
Shopper Approved - Verified Customer Calvin S.
02/09/2024

Great process


R
Shopper Approved - Verified Customer Robert F.
02/07/2024

Great selection, quality product with timely delivery.

Product Choice

Prior purchase of 6 of the same recliners.

Company Choice

Repeat customer


D
Shopper Approved - Verified Customer Debra J.
02/05/2024 , Wisconsin

Josh is AMAZING!
My husband and I have been shopping well over a year for furniture.
I bought this for our family room - sight unseen - only by pictures on the internet. My husband told me I was crazy and told me that it was my problem if we don't like it, it doesn't fit well with our room. Keep in mind - my husband is 6' tall and I am 4'8" tall - so finding furniture has been a battle.
Well - I googled Theater Seating - and came across this AMAZING company.
The furniture is STELLAR! WE BOTH LOVE IT. BEST PURCHASE EVER!!!!
I also bought the holder for your phone or tablet and my husband told me this week that this made the purchase even more over the top.
I did buy the warranty - so we will see how that is - IF I ever need it of course.
Delivery: White Glove!!! Worth the extra money. They worked around my schedule and set up everything and made sure we saw everthing was in working order. I am thankful for the company Theater Seating used to deliver our product.

Theater Seating - THANK YOU!!! You made our room "home" again. If your looking for great customer service, quality product (granted its only been 3 weeks), and great delivery team - you need to take the time and contact Theater Seating.

THEATER SEATING ~ STELLAR COMPANY!!!

Product Choice

When I talked with Josh in Customer Service - he convinced me to try XL700 as a good option for our family.

Josh is a definite asset to the company!!!

Company Choice

Searched for theater seating . --- this company showed up on google.


D
Shopper Approved - Verified Customer DiRee
02/05/2024 , MD

Fairly painless. Wide selection
Delivery was timely. However, we missed the first delivery due to a mix up and had to wait another week for redelivery.

Customer Service
4/5

Company Choice

Easy to see configuration and in room size

Product Choice

5 year warranty and reasonable price. Hoping it is good quality.


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