tenantalert.com Reviews

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1,193 Verified Customer Reviews

1,193 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1017
(85.2%)
4 Shopper Approved - Review Star
117
(9.8%)
3 Shopper Approved - Review Star
44
(3.7%)
2 Shopper Approved - Review Star
5
(0.4%)
1 Shopper Approved - Review Star
10
(0.8%)

Customer Service
4.8
5 Shopper Approved - Review Star
61
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Product Satisfaction
4.8
5 Shopper Approved - Review Star
159
4 Shopper Approved - Review Star
26
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

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J
Shopper Approved - Verified Customer Jackie V.
4 weeks ago , CA

Amazing


D
Shopper Approved - Verified Customer Don W.
4 weeks ago , CA

good


O
Shopper Approved - Verified Customer Office M.
03/18/2024 , CA

Simple, straightforward and fast!

Product Satisfaction
5/5

J
Shopper Approved - Verified Customer James S.
03/16/2024 , CA

So far, easy. Thanks.

Product Satisfaction
5/5

D
Shopper Approved - Verified Customer DAVID L.
03/16/2024 , CA

Works likes it should. Site was easy to navigate


R
Shopper Approved - Verified Customer Ralph M.
03/14/2024 , CO

Entering "orders" for reports was easy to use. Easy to navigate.

Had a tiny bit of hiccup when retrieving reports. I had three applicants who were going to share the unit. I got three lines on my returns but when I opened them, the link took me to tenant #1.

As I was getting ready to talk to the customer service agent I found the tabs at the top of the screen I was looking at. THOSE allowed me to look at the three tenants. Not clicking on the names in my reports received list.

Now that I know... Not a big deal.

Product Satisfaction
5/5
Customer Service
5/5

A
Shopper Approved - Verified Customer Alice M.
03/13/2024 , CO

Nancy is a great employee because she is very helpful and knowledgeable.


B
Shopper Approved - Verified Customer BASUKI S.
03/12/2024 , CA

No serious problem.
There is one bothersome issue:
The decision was "Approved", because the TenantSelect Rating 100
However, there is not enough credit information, which makes the FiCO score to zero.
So, I believe it should be "Declined".
If the prospective tenant see the report, it may potentially triggers an argument with the landlord.

Product Satisfaction
4/5
Customer Service
4/5

R
Shopper Approved - Verified Customer Ronald R.
03/09/2024 , WA

yes


Z
Shopper Approved - Verified Customer Zarin D.
03/09/2024 , WA

It is very easy and conven


S
Shopper Approved - Verified Customer Susan B.
03/07/2024 , AR

So far so good!


F
Shopper Approved - Verified Customer Frederick E.
03/06/2024 , CA

Great service and easy to use. Thanks again!


A
Shopper Approved - Verified Customer Anthony T.
03/05/2024 , NY

Great service


L
Shopper Approved - Verified Customer Leslie B.
03/03/2024 , AL

Ty


A
Shopper Approved - Verified Customer Anna B.
03/01/2024 , CA

easy peasy


J
Shopper Approved - Verified Customer Jack E.
02/29/2024 , CA

Very good. I like to get results on weekends as well.


R
Shopper Approved - Verified Customer ROB F.
02/28/2024 , OR

Been Dealing with these guys for years has always been smooth


M
Shopper Approved - Verified Customer Michelle P.
02/28/2024 , CA

very user friendly


J
Shopper Approved - Verified Customer Jeffrey D.
02/27/2024 , CO

Easy Peasy


J
Shopper Approved - Verified Customer Jay B.
02/27/2024 , KY

I was very tough to navigate


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