tanklessking.com Reviews

Excellent technical support

I just ordered a tankless system. So, I will not know how I lite the site and vendor till I receive the product and test/use it.

Exhaust port nipples on top of heater were bent. No pkg damage, so they were bent when packed at factory. Minor fix. Everything else A-OK.

Amazing service, I called in and had my questions answered immediatley. I got my confirmation email within seconds after I ordered.

I called ahead to make sure they had this Tankless unit in stock and the gentleman answered all sorts of questions for me. Very helpful.

I paid for it, it worked. That's how it's supposed to be

Nice site easy to use

Helpful on the phone and efficient on the website. I've installed the water heater myself with a minimum of fuss except for seeming endless trips to get plumbing parts I forgot to get initially or didn't have on hand. Running the water and gas lines were relatively easy. The only other gas appliance in this house is the furnace so I wasn't too concerned with the gas drawdown or supply for the water heater. And, even though the heater works and water heats up nicely, I will call a plumber friend to check out my work. When the weather breaks I will install the termination kit on the outside wall. Expect no problems there either. Any advice I would offer is to pay close attention to the installation manual. Of course, like any reasonable person, you should check your work at every step!

Excellent service, great communication. Telephone advice was valuable, and shipping was prompt. The company came highly recommended by a friend, and they lived up to his recommendations.

shopping experience was exceptional.

Great customer service!

Great Service

Very fast and effiecient.

no pressure, professional, great price

Very easy!