suspensionconnection.com Reviews

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2,718 Verified Customer Reviews

2,718 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2182
(80.3%)
4 Shopper Approved - Review Star
377
(13.9%)
3 Shopper Approved - Review Star
96
(3.5%)
2 Shopper Approved - Review Star
21
(0.8%)
1 Shopper Approved - Review Star
42
(1.5%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
2239
4 Shopper Approved - Review Star
329
3 Shopper Approved - Review Star
83
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
48
Would Recommend
4.7
5 Shopper Approved - Review Star
2208
4 Shopper Approved - Review Star
348
3 Shopper Approved - Review Star
94
2 Shopper Approved - Review Star
21
1 Shopper Approved - Review Star
47
Price Satisfaction
4.4
5 Shopper Approved - Review Star
258
4 Shopper Approved - Review Star
76
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
21
Product Satisfaction
4.3
5 Shopper Approved - Review Star
274
4 Shopper Approved - Review Star
58
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
36
Delivery Time
4.3
5 Shopper Approved - Review Star
271
4 Shopper Approved - Review Star
51
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
43
Customer Service
3.5
5 Shopper Approved - Review Star
58
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
29
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

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P
Shopper Approved - Verified Customer Payton L.
Today , NC

Great buy!

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5
2007-2018 Jeep Wrangler (w/1.5" to 3" rear suspension lift) - Bilstein 5100 Series Shock A
2007-2018 Jeep Wrangler (w/1.5" to 3" rear suspension lift) - Bilstein 5100 Series Shock A
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Today

Great!

2007-2018 Jeep Wrangler (w/1.5" to 3" front suspension lift) - Bilstein 5100 Series Shock
2007-2018 Jeep Wrangler (w/1.5" to 3" front suspension lift) - Bilstein 5100 Series Shock
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Today

Great shocks


C
Shopper Approved - Verified Customer Carson R.
Today , GA

I waited over a month for any sort of information or update on my order. i called in after 2 weeks to check and was told they would check with the manufacturer. she never emailed me back and i had to call again 2 weeks later. Then i was just told "theyre working on it" again with no actual date. waited one more week and called again to be told that they have NO ETA on when my order will be shipped. they were going to make me wait 2+ months with no updates. find your parts from another site if you want your order anytime soon and with updates.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Customer Service
3/5
Delivery
1/5

Company Response

Hi Carson, we sincerely apologize for the inconvenience caused. We are actively addressing the delays and ensuring better communication moving forward. Please accept our apologies and consider reaching out directly to [email protected] for assistance with your order. We value your patience and feedback. 

Old Man Emu OMETJHKS Heavy Load Suspension Lift Kit for Jeep Wrangler TJ 1997-2006
Old Man Emu OMETJHKS Heavy Load Suspension Lift Kit for Jeep Wrangler TJ 1997-2006
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Today

Horrible communication and information.

Terrible shipping process. waited over a month for any sort of update. finally got told my order has no ETA and i was just waiting endlessly to be told when its going to arrive. and now that i got it canceled, its been a week and i still have no refund. please be more on top of your communication. i had an offroading trip planned for early april and you guys ruined it by having ZERO communication on where my order is for over a month.


R
Shopper Approved - Verified Customer Robert
1 day ago , AZ

So far, so good. We'll see when my item arrives.

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Starla R.
2 days ago , CO

So easy and quick and great price!!

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Silver W.
3 days ago , WI

I like the website

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer David W.
3 days ago , GA

I found my item $70 cheaper than other websites

Would Recommend
5/5
Would Buy Again
4/5

S
Shopper Approved - Verified Customer Scott B.
3 days ago , AZ

Only place that had what I needed in stock. Would definitely recommend! Have been trying to get product for several years. They came through and found them for me. Thanks Suspension Connection

Would Recommend
2/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Linden R.
3 days ago , MO

I ordered the incorrect part on accident they were quick to resolve the issue and help me get the correct product fast. Very helpful.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
1999-2004 Ford F250 Super Duty 4x4 - Bilstein 5100 Series Steering Stabilizer (Damper)
1999-2004 Ford F250 Super Duty 4x4 - Bilstein 5100 Series Steering Stabilizer (Damper)
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3 days ago

Superior product

Superior product, easy install. Great price.


J
Shopper Approved - Verified Customer Jason M.
4 days ago , NH

Listen when I buy something off of your website it should state that you don't have it in stock, instead I waited with high hopes and was greatly disappointed. Thanks anyways.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

Company Response

Hi Jason, sorry for the inconvenience this has caused to you. On checking, we can see that the order was canceled, and refunded has been processed. We are actively working to update our stock management and communication. Your feedback is invaluable to us. We will try to give a better shopping experience in future. Thank you. 

2016-2023 Toyota Tacoma 4x4 & 2wd - 3" Body Lift Kit
2016-2023 Toyota Tacoma 4x4 & 2wd - 3" Body Lift Kit
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4 days ago

If I actually got it when I paid for it and waited weeks. There would be a good review here!

Didn’t have it in stock. Really looked forward to it. Wish you had it. Don’t like waiting forever.


J
Shopper Approved - Verified Customer Jayson H.
4 days ago , MO

Thanks

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Rigoberto C.
4 days ago , CA

Good

Would Recommend
4/5
Would Buy Again
4/5

J
Shopper Approved - Verified Customer Justin S.
4 days ago , TX

I ordered some shocks and the site said 10+ in-stock. Almost a month later I had to call only to find out they are on backorder and possibly won't ship for another month and a half.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
2/5
Customer Service
3/5
Delivery
1/5

Company Response

Hi Justin. We deeply regret the delay and any frustration caused. Most of the parts will always be in stock and they will be delivered on or before the estimated delivery date that has been provided. But some parts may incur this problem because of some stock discrepancy in our warehouse which is a rare phenomenon. We are actively working to better stock management and communication. Upon checking, your order got canceled and requested a refund. The refund should be processed to the original mode of payment within 3-5 business days. The refund should have been processed to the original mode of payment. Thank you.


M
Shopper Approved - Verified Customer Marc W.
4 days ago , CA

Good selection of items, easy ordering and good service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Black Tow & Stow Hitch (5" drop x 5 1/2" rise) Dual Ball (1 7/8" x 2") for 2
Black Tow & Stow Hitch (5" drop x 5 1/2" rise) Dual Ball (1 7/8" x 2") for 2
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4 days ago

Great Buy!

Great hitch, worked perfectly.


E
Shopper Approved - Verified Customer Eric M.
5 days ago , MI

Awesome so far

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Chris C.
5 days ago , OH

Fast check out, great product information on specs

Would Recommend
5/5
Would Buy Again
5/5

W
Shopper Approved - Verified Customer William M.
6 days ago , GA

Had some trouble with the auto fill on my info made retype what was already there other than that I appreciate you having the parts I need there were no specs to go by hopefully they fit thanks wm

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Kyle W.
6 days ago , WA

Everything was great, descriptions of what I needed, pricing, and delivery.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
1994-2002 Dodge Ram 2500 4wd with contact overloads (lifted w/5.5" blocks) - Tuff Country REAR
1994-2002 Dodge Ram 2500 4wd with contact overloads (lifted w/5.5" blocks) - Tuff Country REAR
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6 days ago

Strong and durable, should last another 300k. Mud ate up my stock ones. Keep these clean!


J
Shopper Approved - Verified Customer Joe T.
1 week ago , KY

Easy transaction, everything went great

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Darin B.
1 week ago , ID

easy

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Kim L.
1 week ago , NY

Good

Would Recommend
5/5
Would Buy Again
5/5

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